Extremely cramped room. Dated and extremely tiny bathrooms. Unable to shower properly. Cleanliness was poor and we found a used underwear in the room. Ventilation was poor. View from the window was into a row of flats/houses.
3 stars
Dolphin Hotel
32-34 Norfolk Square, London, W2 1RS, United Kingdom
London, United Kingdom
See location+44 207 402 4943Photos of Dolphin Hotel
Overview
Dolphin Hotel London is situated in London and is a short walk from Lancaster Gate Tube Station. It is located a brief stroll from Edgware Road and Great Western Railway War Memorial.
There are a variety of amenities available to those staying at Dolphin Hotel, such as a 24-hour reception, free Wi-Fi and meeting facilities. In addition, the multilingual staff are on hand to provide local information.
The rooms at the hotel have a refrigerator and all the essentials for a comfortable stay. Hot drinks can be made with the provided tea and coffee supplies.
Those staying at Dolphin Hotel London can sit down to a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by at mealtime.
Dolphin Hotel is under a 45-minute drive from London Heathrow Airport and 34 Montagu Square is a brief stroll away. Little Venice and Regent's Canal are a short walk away.
Latest deals for Dolphin Hotel
Amenities at Dolphin Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
Dining
- Electric kettle
- Restaurant
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Reviews of Dolphin Hotel
7.0
Good
1715 verified ratings
Wonderful
274
Very good
376
Good
413
Okay
221
Fair
188
Mediocre
99
Poor
144
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, close to transport links and restaurants, and praised the helpfulness of the staff. However, many reviews mentioned issues with room size, cleanliness, and the lack of elevators, making it difficult for some guests to manage their luggage. Overall, it offers good value for money, especially for its location.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.9 out of 10
139 reviews
8.1 out of 10
6 reviews
5.2 out of 10
3 reviews
All reviews
Pros (+) The only plus point for this hotel is it’s proximity to the main rail line at Paddington and the underground. The area does have a good variety of restaurants nearby that can satisfy most budgets. The breakfast is okay with sufficient options for the price paid,
Cons (-) The decor is old as are all of the appliances in the room, the vent fan in the WC and the refrigerator made more noise than the Paddington trains. The breakfast room is very small and guests are left in a state of limbo as to what they should do when all tables are occupied. I was staying in the main building but overheard two guests being redirected to an annex, the instructions on how to get to ...
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Pros (+) The price for a private room in London is good. Location is decently close to attractive areas Soho, Westminster, etc... but not by walking distances.
Cons (-) Rooms are ridiculous small, hellish stairways access to rooms, decoration and furniture is depressing, bed was uncomfortable (at least for me), paper walls you can hear everything from others rooms, the neighborhood paddington is dead no mayor tourists attractions by walking distance or parties or pubs or whatever everything is closed at 11:30pm or so... you will always have to take the bus and ge...
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Pros (+) Location was great-very short walk to Paddington Station and on a great street overlooking the green. Staff was nice and helpful and accommodated us when we asked for a room change. 2nd room had a great little balcony overlooking the green.
Cons (-) First room we were given was 4 floors up with no elevator- With or without suitcases it was way too much to do everyday. The room was way too small for 2 adults and had a bad smell. We asked for a change the next morning and the staff moved our bags to a new room when we got back for the day-much better size for 2 but the bathroom was teeny tiny.
Pros (+) It was really close to Paddington Station, just around the block. It is on a beautiful little green in a nice part of town. SInce I had to get back to Heathrow on the Express Train early, it was really nice to be so close, especially since there was a transit strike. Room had a flat screen TV. The breakfast was okay.
Cons (-) There was a tiny twin bed in the room, which was summer camp sized. Whatever the bed was on, it was squeaky. The shower/ bathroom was itsy bitsy and smelled of mildew or fungus. The room was about dormitory sized so really small. It was up 2 long steep flights of stairs, although the proprietor did off to help bring luggage up, if I needed it. Up and down the street there were other small hotels w...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Dolphin Hotel?
The breakfast buffet at Dolphin Hotel offers a good variety and is accommodating to dietary needs, including gluten-free options. However, some guests have mentioned that the breakfast room can be cramped and not COVID-safe.
How is the cleanliness at Dolphin Hotel?
The hotel is generally clean and well-maintained, with friendly staff. However, a few guests have reported issues with room cleanliness, such as rooms not being cleaned on the second day and some rooms having a smell of moisture upon arrival.
What are the best features of the rooms at Dolphin Hotel?
The rooms at Dolphin Hotel are well-equipped with essentials for a comfortable stay, including a refrigerator and tea/coffee supplies. However, some guests have mentioned that the rooms can be small and may have issues like stuffiness and lack of ventilation.
Is parking available at Dolphin Hotel?
Dolphin Hotel does not offer on-site parking, but its strategic location near Paddington Station makes it convenient for travelers relying on public transportation. Additionally, there are stores around to get necessity products.
When is the best time to visit Dolphin Hotel?
The low season at Dolphin Hotel is in May, and the high season is in July. It's important to note that the hotel is located near a subway station, which can be convenient for transportation but may result in some noise, especially for rooms on higher floors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Underground
Some guests reported that rooms closer to the underground train tracks experienced noise disturbances. Consider requesting a room away from the tracks to ensure a quieter stay.
Consider Bringing Earplugs
Due to the proximity to the underground train tracks, some guests recommended bringing earplugs to minimize any potential noise disruptions during the night.
Opt for a Higher Floor
Guests suggested choosing a room on a higher floor to reduce the noise from the underground trains, as it tends to be less noticeable on higher levels.
Check Room Facilities
Some guests experienced issues with room facilities, such as non-working showers. It's advisable to check the functionality of room amenities upon arrival and report any issues promptly to the staff.
Inquire About Room Size
Guests mentioned that some rooms were smaller than expected, so it's recommended to inquire about the room size when making a reservation, especially for those traveling with multiple occupants.
Verify Breakfast Inclusions
If booking breakfast, it's advisable to verify the specific inclusions, as some guests were surprised by additional charges for certain breakfast items not clearly outlined during booking.
Take Advantage of Luggage Storage
The hotel offers a luggage storage service, which can be convenient for guests arriving before check-in time or departing after check-out, allowing them to explore the area without carrying their luggage.
Consider Nearby Transportation
The hotel's proximity to Paddington Station makes it convenient for accessing various transportation options, making it an ideal choice for travelers relying on public transit.
Check for Special Requests
If specific room requirements are needed, such as a family room or specific bed configurations, it's recommended to communicate these requests clearly during the booking process to ensure accommodation preferences are met.
Be Mindful of Basement Rooms
Guests staying in basement rooms reported mixed experiences, so it's advisable to consider potential limitations, such as noise and ventilation, when opting for these accommodations.
Location
32-34 Norfolk Square, London, W2 1RS
What's nearby
- Hyde Park0.6 mi
- Oxford Street0.8 mi
- Harrods1.2 mi
- Buckingham Palace1.7 mi
- Piccadilly Circus1.7 mi
- Leicester Square1.9 mi
- British Museum2 mi
- Trafalgar Square2 mi
- Charing Cross2.1 mi
- Central London2.1 mi
- Strand2.2 mi
- Big Ben2.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Dolphin Hotel
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $96 |
Average price (weekend night) | $127 |
When to book a room at Dolphin Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Dolphin Hotel
FAQs when booking at Dolphin Hotel
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Closest
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See most recommended stays in LondonGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | London City |
Distance to airport | 9.6 mi |
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