Overview

The Continental Hotel

36-42 Norfolk Square, London, W2 1RT, United Kingdom
+44 207 723 3926

$71+

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Overall guest ratings

4.7/10 Okay
Based on 1,085 reviews
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Review highlights

  • 9.5
  • 6.7
  • 3.8
  • 2.2

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    Guest reviews

    Overall Rating

    4.7 Okay
    Based on 1,085 reviews
    • 9.5 "Terrific location."
    • 6.7 "Average value."
    • 5.3 "Service is ok."
    • 3.8 "Breakfast is below average."
    • 2.2 "Generally quite dirty."
    • 2.2 "Awful rooms."
    • 1.9 "Horrible vibe."
    • 1.6 "Terrible amenities."
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    Overall Rating

    4.6 Okay
    Based on 520 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 5.2 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 4.1 "Breakfast is below average."
    • 2.6 "Awful rooms."
      1.5 "85% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.6 "84% said rooms were small."
      2.3 "77% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      0.5 "95% found problems with the furniture."
      2.8 "72% said the bathroom was dirty."
      0.1 "99% criticized the small bathroom."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
    • 2.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.9 "Unfriendly atmosphere, according to 61%."
      0.5 "For 95%, the lobby entrance was sub-standard."
    • 1.6 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.5 "For 95%, the lobby entrance was sub-standard."
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    Overall Rating

    4.5 Okay
    Based on 336 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 5.5 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 3.7 "Breakfast is below average."
    • 3.5 "Disappointing food."
    • 2.3 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 2.2 "Awful rooms."
      1.1 "89% complained about the bathroom."
      1.3 "87% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.6 "74% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      0.1 "99% criticized the small bathroom."
      0.6 "94% found problems with the furniture."
      1.7 "83% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
    • 1.8 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall Rating

    5.3 Okay
    Based on 54 reviews
    • 9.2 "Terrific location."
    • 5.7 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 2.1 "Awful rooms."
      1.1 "89% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 2.1 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 1.9 "Horrible vibe."
    • 1.6 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."

    Overall Rating

    5.1 Okay
    Based on 173 reviews
    • 9.6 "Terrific location."
    • 5.6 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 3.9 "Breakfast is below average."
    • 2.9 "Awful rooms."
      1.6 "84% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      3.0 "70% said rooms were dirty."
      1.2 "88% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
    • 2.6 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
    • 1.9 "Horrible vibe."
      0.6 "For 94%, the lobby entrance was sub-standard."
    • 1.4 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      0.6 "For 94%, the lobby entrance was sub-standard."
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