DoubleTree by Hilton London Excel
2 Festoon Way, London, E16 1RH, United Kingdom
+44 207 540 4820
Cheapest
rate per night
8.1
Excellent
based on 2,927 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| TripAdvisor | $75 |
| Expedia | $77 |
| Booking.com | $77 |
Good to know
Value for money |
7.7 |
|---|---|
Distance to city center |
7.1 mi |
Location rating |
8.0 |
Nearest Airport |
London City |
Distance to airport |
0.5 mi |
Rooms
Double Rooms
$101+
Bed type
Provider
Nightly
Unknown
$101
per night
Unknown
$110
per night
Unknown
$139
per night
Queen bed
$199
per night
Deluxe Rooms
$153+
Bed type
Provider
Nightly
Unknown
$153
per night
Queen bed
$169
per night
Unknown
$176
per night
Unknown
$195
per night
Unknown
$220
per night
Queen Rooms
$77+
Bed type
Provider
Nightly
Queen bed
$77
per night
Unknown
$77
per night
Unknown
$81
per night
Queen bed
$84
per night
Queen bed
$87
per night
Unknown
$89
per night
Unknown
$90
per night
Unknown
$92
per night
Unknown
$94
per night
Unknown
$97
per night
Unknown
$99
per night
Queen bed
$99
per night
Queen bed
$104
per night
Unknown
$132
per night
Unknown
$145
per night
Unknown
$177
per night
Unknown
$198
per night
Sofa bed
$209
per night
Standard Rooms
$110+
Bed type
Provider
Nightly
Unknown
$110
per night
Unknown
$164
per night
Reviews
Pros
| "Excellend service and perfect location." | (in 136 reviews) |
|---|---|
| "Very clean and friendly staff." | (in 309 reviews) |
| "Buffett breakfast very good" | (in 175 reviews) |
Cons
| "The water in room was expensive" | (in 31 reviews) |
|---|---|
| "Only 50 car parking spaces." | (in 36 reviews) |
| "Hotel was clean and tidy." | (in 63 reviews) |
Traveler rating
748
420
151
27
1
Time of year
Traveler type
Show reviews that mention
+
| staff were friendly | in 807 reviews |
|---|---|
| room was clean | in 633 reviews |
| good breakfast | in 383 reviews |
| great location | in 326 reviews |
| comfy bed | in 321 reviews |
| nice hotel | in 293 reviews |
| free parking | in 163 reviews |
| nice view | in 162 reviews |
| food was great | in 143 reviews |
| bottle of water | in 121 reviews |
| warm cookie | in 113 reviews |
| value for money | in 60 reviews |
| dlr station | in 53 reviews |
| city airport | in 46 reviews |
| clean and comfortable | in 34 reviews |
| excel centre | in 14 reviews |
-
ExcellentJul 20189.1
Great place for a great price.
Spacious rooms. Really good restaurant with good breakfast. The staff was curteous and professional. Always willing to help. Great value.
Location was challenging! It’s a bit of a walk to the DLR. And a good ways from central London
-
ExcellentJan 201610.0
Blown Away!!!
This hotel is about to complete renovations and it looks great. First the rooms are very nicely decorated, they have a great size and are very comfortable. For a hotel so close to the Airport you cannot hear a thing. Several airplanes landed and took off over night and I did not hear a thing from the outside. The rest of the hotel is incredible. The hotel restaurant serves great food, very high class, the quality is great. I would highly recommend eating at the hotel. I have only had bad experiences at Ramada's but if they all remodel to be like this one I would stay here always.
-
GoodOct 20146.5
Fine for a pre-flight stop
Breakfast was excellent and the physical restaurant was a pleasant suprise. Also had some light fare in the bar in the evening and it was substantial and tasty.
WIFI wasn't as good as I've come to expect from most places in London. The whole place looked a bit worn and could use a refresh.
-
OkayDec 20105.3
We chose it for it's proximity to the O2 and the DLR and it proved very convenient for both. Evening meal in restaurant was good.
As in many large hotel other guests a little inconsiderate i.e. banging doors, noisy returning in evening. Hotel furnishings a little tired.
-
OkayNov 20105.3
The helpfulness of ther staff when I asked for a different room. The new room was far superior to the original room allocated.
Restaurant was booked for a private function and we were not informed of this - so a bit of communication would have been helpful.
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About
Overview
The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your hotel bedroom within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. Midweek take advantage of the hotel shuttle bus service with a complimentary commute each morning and evening to and from Canary Wharf. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.
Hilton
Features
8.1 Excellent
based on 2,927 reviews
8.6
Cleanliness
8.4
Comfort
8.4
Staff
7.7
Value for money
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Increased accessibility
Currency exchange on-site
Cable or satellite TV
Kitchen/Kitchenette
Free parking
Business center
Laundry facilities
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Pets not allowed
Smoke alarms
Wake-up service
Linens
Towels
Accessible by elevator
Accessible parking
Adapter
Alarm clock
Balcony
Bathtub
Body soap
Bottle of water
Breakfast in the room
Carpeted
City view
Clothes rack
Coffee machine
Conditioner
Desk
Dining area
Dining table
Electric kettle
Entire unit wheelchair accessible
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Hardwood or parquet floors
Heating
Interconnected room(s) available
Key card access
Kids meals
Kid-friendly buffet
Landmark view
Laptop safe
Lowered sink
Newspapers
Private bathroom
Radio
River view
Roll-in shower
Safety deposit box
Seating area
Secured parking
Shampoo
Shower
Shower cap
Shower chair
Slippers
Snack bar
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Soundproofing
Street parking
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Toothbrush
Trash cans
Tumble dryer
TV
Upper floors accessible by elevator
VIP room facilities
Walk-in shower
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Packed lunches
Special diet menus (on request)
Pay-per-view channels
Bathrobe
Shuttle service (free)
Ticket service
First-aid kit
Contactless check-in/check-out
Physical distancing rules
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Staff follow all safety protocols as directed by local authorities
FAQs when booking at DoubleTree by Hilton London Excel
Does DoubleTree by Hilton London Excel have special cancellation policies due to coronavirus (COVID-19)?
Where is DoubleTree by Hilton London Excel located?
When is check-in time and check-out time at DoubleTree by Hilton London Excel?
Does DoubleTree by Hilton London Excel offer free Wi-Fi?
Does DoubleTree by Hilton London Excel offer free parking?
Does DoubleTree by Hilton London Excel offer free airport shuttle service?
How far is DoubleTree by Hilton London Excel from the airport?
Can you bring pets to DoubleTree by Hilton London Excel?
Does DoubleTree by Hilton London Excel have a pool?
Photos
All Photos
01 of 44
Reviews about DoubleTree by Hilton London Excel
“Proximity to London City Airport”
“The location is very good, the hotel provides value for money. The bed was very comfortable, room temperature was good, toilet facility was clean. The customer service was very good and overall it was an enjoyable stay.”
Location
Most Popular Landmarks
- Tower Bridge 4.9 mi
- Tower of London 4.9 mi
- Tate Modern 5.9 mi
- Southbank Centre 6.7 mi
- Somerset House 6.7 mi
- London Eye 6.8 mi
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