Premier Inn London Docklands Excel
Amenities
- Free Wi-Fi
- Currency exchange on-site
- Meeting/Banquet facilities
- No smoking
- Restaurant
- Express check out
- Air-conditioned
- 24 hour front desk
- Safe
- Storage available
- Facilities for Disabled Guests
Map
Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
8.3 Excellent
Based on 1,684 reviews
-
9.2 "World class service."
-
8.8 "Breakfast is good."
-
7.8 "Tasty food."
-
7.7 "Good location."
-
6.8 "Average value."
-
6.5 "Rooms are ok."
-
4.5 "Internet is poor."
View all review categories
Overall Rating
8.3 Excellent
Based on 454 reviews
-
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." 7.5 "75% found therestaurant service to be one of the best ." -
8.5 "Breakfast is good."
-
7.9 "Tasty food."7.9 "79%
loved the menu selection ." -
7.8 "Good location."9.9 "
Near to public transport , according to 99%." -
7.0 "Nice rooms."5.7 "For only 57%, the
bathroom was ok ." -
6.8 "Average comfort."5.0 "For only 50%, the
noise level was all right ." -
6.4 "Average value."
-
5.0 "Internet is average."
View all review categories
Overall Rating
8.5 Excellent
Based on 959 reviews
-
9.3 "World class service."9.9 "99% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 7.7 "77% found therestaurant service to be one of the best ." -
9.0 "Excellent breakfast."7.2 "72% were
happy with the price of the breakfast ." -
7.8 "Tasty food."7.6 "76%
loved the menu selection ." 7.6 "76% werehappy with the price ." 8.6 "Yummy desserts , said 86%." -
7.7 "Good location."9.9 "
Near to public transport , according to 99%." 9.8 "98% thought it waseasy to get to the train station ." 8.9 "Easily accessible by car , said 89%." 10.0 "Good access to the airport , said 100%." -
6.2 "Rooms are ok."5.4 "For only 54%, the
bathroom was ok ." -
3.9 "Internet is poor."2.1 "79% said the
wifi quality was bad ."
Overall Rating
8.1 Excellent
Based on 269 reviews
-
9.1 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.7 "Breakfast is good."
-
8.3 "Bar is amazing."
-
7.9 "Good location."9.9 "
Near to public transport , according to 99%." -
7.3 "Tasty food."7.9 "79%
loved the menu selection ." -
6.7 "Average comfort."
-
6.3 "Rooms are ok."5.6 "For only 56%, the
bathroom was ok ." -
4.5 "Internet is poor."2.3 "77% said the
wifi quality was bad ."
View all review categories
Hotel type
Family Hotel
Guests think this is a family-friendly hotel .
Economy Hotel
Guests recommend this hotel for budget travelers .
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0review from
Range of breakfast options nothing
-
6.3review from
Being handed a small underground map without prompting
-
7.0review from
meals for value, the hotel staff for service and comfort of the room
-
6.7review from
Good clean hotel wiyh very good informative staff. Restuarant fare was also very good. Nothing except the poor soap dispensers in the bathroom.
-
7.0review from
Very comfortable bed, and overall very high level of cleanliness all round For the price paid I would have expected a few more little frills and nice touches here and there, eg more than one teabag, maybe some little biscuits, shower gel, pen/notepad by the bed, etc. But no serious complaint, it was very comfortable and staff were professional and friendly. Would stay again.
-
8.0review from
The staff - particularly courteous and polite. Very helpful and made me feel welcome. Would return there.
-
2.4review from
Nothing it was very poor and no one spoke english very dissapointing especially from a web site like Booking.com. I wonder if you actually check the hotels you place on your web site or just go for the commission. Next to Airport and Very Noisy
-
6.4review from
The staff were very friendly and helpful and the room was clean and comfortable. It was easy to get into London using public transport. The location because we got lost coming by car!
-
6.8review from
The staff were fantastic - very helpful and friendly. No - only thing I would say is that it wasn't particularly easy to find if you don't know the area. Directions could have been more detailed.
-
7.2review from
All Very Very good but we had to pay for parking in the day, not mentioned when we booked!!We could have parked our car in the pub car park behind but no one told us!! Just the car parking charge
-
7.0review from
meals for value, the hotel staff for service and comfort of the room
-
6.7review from
Good clean hotel wiyh very good informative staff. Restuarant fare was also very good. Nothing except the poor soap dispensers in the bathroom.
-
7.0review from
Very comfortable bed, and overall very high level of cleanliness all round For the price paid I would have expected a few more little frills and nice touches here and there, eg more than one teabag, maybe some little biscuits, shower gel, pen/notepad by the bed, etc. But no serious complaint, it was very comfortable and staff were professional and friendly. Would stay again.
-
6.8review from
The staff were fantastic - very helpful and friendly. No - only thing I would say is that it wasn't particularly easy to find if you don't know the area. Directions could have been more detailed.
-
7.2review from
All Very Very good but we had to pay for parking in the day, not mentioned when we booked!!We could have parked our car in the pub car park behind but no one told us!! Just the car parking charge
-
6.3review from
Being handed a small underground map without prompting
-
2.4review from
Nothing it was very poor and no one spoke english very dissapointing especially from a web site like Booking.com. I wonder if you actually check the hotels you place on your web site or just go for the commission. Next to Airport and Very Noisy
-
6.4review from
The staff were very friendly and helpful and the room was clean and comfortable. It was easy to get into London using public transport. The location because we got lost coming by car!