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Hilton London Metropole Hotel

225 Edgware Road, London, W2 1JU, United Kingdom
+44 207 402 4141

$110+

Overall guest ratings

7.4/10 Good
Based on 9,613 reviews

Review highlights

  • 9.3
  • 7.8
  • 4.8
  • 4.8

Nearby

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    About

    Discover a revolutionized arrival experience at Hilton London Metropole Hotel, a contemporary central London hotel, located just a 10-minute walk from the West End and Oxford Street. Enjoy a 10-minute tube ride to London Westfield Shopping Centre from this hotel. An expansive renovation of Hilton London Metropole hotel, completed in October 2013, increased the lobby size and modernized the hotel's entrance and reception area. Featuring contemporary design elements and impressive menu options for the culinary or cocktail connoisseur, this London hotel also introduces two new chic and sophisticated food and beverage outlets, EDG Bar & Lounge and Whisky Lounge. Relax in stylish and spacious guest rooms, some with skyline views and all with WiFi (charges apply) at this impressive hotel in London. Suites and executive rooms offer complimentary access to the Executive Lounge, serving continental breakfast and refreshments. Superior Family Rooms feature two double beds. Ask about the hotel's accessible rooms and day-use room. Hilton London Metropole provides over 4,100m2 of event space and 42 function rooms for meetings and events as well as a modern business center. Venture to the 23rd floor to discover floor to ceiling views of London from the hotel’s Asian Fusion Restaurant, Minako at the Met, or relax and watch a game in the Metropole’s Sports Bar. Fiamma offers Mediterranean menu selections for dinner and a breakfast buffet to start your day. This hotel also boasts the LivingWell Health Club, complete with a gym, 12.5 meter heated indoor pool, steam room and sauna.

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    Hilton

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Wi-Fi
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 9,613 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      10.0 "Good access to the airport, said 100%."
    • 7.8 "Good breakfast."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.5 "85% said the concierge service was amazing."
    • 5.1 "Pool is mediocre."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      2.9 "Dirty pool, said 71%."
      2.6 "Unclean dining area, according to 74%."
    • 4.8 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      2.4 "76% criticized the small bathroom."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
      1.0 "Air conditioning was criticized by 90%."
      1.3 "87% were disappointed with the minibar."
      2.4 "76% criticized the small bathroom."
      1.6 "84% thought the tv was sub-standard."
      1.3 "87% were unsatisfied with the kitchenette."
    • 4.0 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.8 "Value below average."
      2.9 "71% thought it was overpriced."
      3.6 "64% said the breakfast was too expensive."
      3.0 "70% said beverages were too expensive."
      2.1 "The price was too high for 79%."
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    Overall Rating

    7.3 Good
    Based on 2,980 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.5 "85% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.5 "85% said the concierge service was amazing."
    • 3.9 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      2.2 "78% criticized the small bathroom."
    • 3.7 "Value below average."
      2.9 "71% thought it was overpriced."
      3.4 "66% said the breakfast was too expensive."
      3.1 "69% said beverages were too expensive."
    • 3.6 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.0 "70% said rooms were dirty."
      3.8 "62% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      3.3 "67% had problems with the shower."
      1.1 "89% were disappointed with the minibar."
      1.1 "Air conditioning was criticized by 89%."
      1.4 "86% said the bathroom was dirty."
      2.0 "80% found problems with the furniture."
      2.2 "78% criticized the small bathroom."
      1.4 "86% thought the tv was sub-standard."
    • 3.5 "Not very clean."
      3.0 "70% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall Rating

    7.6 Good
    Based on 4,902 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      8.9 "89% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.0 "80% thought the service was very professional."
      8.5 "85% said the concierge service was amazing."
    • 7.8 "Good breakfast."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.7 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.0 "Air conditioning was criticized by 90%."
      2.2 "78% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
      2.7 "73% criticized the small bathroom."
      1.2 "88% were disappointed with the minibar."
      1.3 "87% thought the tv was sub-standard."
    • 4.6 "Pool is below average."
      2.6 "Dirty pool, said 74%."
    • 4.2 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.8 "Value below average."
      2.9 "71% thought it was overpriced."
      3.4 "66% said the breakfast was too expensive."
      2.7 "73% said beverages were too expensive."
      2.2 "The price was too high for 78%."
    • 2.5 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    6.2 Good
    Based on 288 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
    • 7.7 "Good breakfast."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 5.4 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 4.2 "Value below average."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.0 "Not very comfortable."
      4.6 "54% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
      3.5 "65% thought it was too noisy."
    • 3.9 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 2.5 "Awful rooms."
      4.0 "60% said rooms were dirty."
      1.9 "For 81%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      4.6 "54% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 1,441 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.2 "Good breakfast."
    • 5.8 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.5 "Only 55% found the restaurant service to be good."
    • 3.4 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      3.9 "61% said rooms were small."
      4.3 "57% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      2.1 "79% criticized the small bathroom."
    • 3.3 "Not very clean."
      3.2 "68% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 2.9 "Terrible value."
      2.5 "75% thought it was overpriced."
    • 2.9 "Awful rooms."
      1.7 "83% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      5.0 "Beds were acceptable for 50%."
      1.7 "For 83%, the rooms looked old."
      3.9 "61% said rooms were small."
      1.5 "85% found problems with the furniture."
      1.3 "87% were disappointed with the minibar."
      1.6 "84% said the bathroom was dirty."
      1.0 "Air conditioning was criticized by 90%."
      2.2 "78% thought the tv was sub-standard."
      2.7 "73% had problems with the shower."
      2.1 "79% criticized the small bathroom."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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