Overview

Hilton London Metropole

225 Edgware Road, London, W2 1JU, United Kingdom
+44 207 402 4141

$160+

Overall guest ratings

7.5/10 Good
Based on 9,280 reviews

Review highlights

  • 9.2
  • 7.9
  • 4.8
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    Discover a revolutionized arrival experience at Hilton London Metropole Hotel, a contemporary central London hotel, located just a 10-minute walk from the West End and Oxford Street. Enjoy a 10-minute tube ride to London Westfield Shopping Centre from this hotel. An expansive renovation of Hilton London Metropole hotel, completed in October 2013, increased the lobby size and modernized the hotel's entrance and reception area. Featuring contemporary design elements and impressive menu options for the culinary or cocktail connoisseur, this London hotel also introduces two new chic and sophisticated food and beverage outlets, EDG Bar & Lounge and Whisky Lounge. Relax in stylish and spacious guest rooms, some with skyline views and all with WiFi (charges apply) at this impressive hotel in London. Suites and executive rooms offer complimentary access to the Executive Lounge, serving continental breakfast and refreshments. Superior Family Rooms feature two double beds. Ask about the hotel's accessible rooms and day-use room. Hilton London Metropole provides over 4,100m2 of event space and 42 function rooms for meetings and events as well as a modern business center. Venture to the 23rd floor to discover floor to ceiling views of London from the hotel’s Asian Fusion Restaurant, Minako at the Met, or relax and watch a game in the Metropole’s Sports Bar. Fiamma offers Mediterranean menu selections for dinner and a breakfast buffet to start your day. This hotel also boasts the LivingWell Health Club, complete with a gym, 12.5 meter heated indoor pool, steam room and sauna.

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    Hilton

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Wi-Fi
    • Cable or satellite TV
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    Reviews

    Guest reviews of Hilton London Metropole

    Overall Rating

    7.5 Good
    Based on 9,280 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 7.9 "Good breakfast."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.4 "84% said the concierge service was amazing."
      7.8 "Lovely bar service, according to 78%."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      2.6 "Dirty pool, said 74%."
      2.0 "Unclean dining area, according to 80%."
      0.9 "91% said that wellness & sports facilities were unclean."
    • 4.6 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      2.3 "77% criticized the small bathroom."
    • 4.4 "Value below average."
      4.3 "57% thought it was overpriced."
      3.9 "61% said the breakfast was too expensive."
      3.4 "The price was too high for 66%."
      2.4 "76% said beverages were too expensive."
    • 4.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.8 "52% said rooms were small."
      4.5 "55% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      3.2 "68% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      2.3 "77% found problems with the furniture."
      1.5 "85% were disappointed with the minibar."
      2.3 "77% criticized the small bathroom."
      1.2 "88% thought the tv was sub-standard."
      3.1 "69% were unsatisfied with the kitchenette."
    • 4.4 "Pool is below average."
      2.6 "Dirty pool, said 74%."
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    Overall Rating

    7.4 Good
    Based on 2,784 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.4 "84% said the concierge service was amazing."
    • 4.3 "Value below average."
      4.7 "53% thought it was overpriced."
      3.6 "64% said the breakfast was too expensive."
    • 4.0 "Pool is below average."
    • 4.0 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      3.6 "64% said rooms were dirty."
      1.6 "For 84%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      1.4 "86% were disappointed with the minibar."
      3.6 "64% had problems with the shower."
      2.5 "75% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      2.0 "80% criticized the small bathroom."
      1.4 "86% thought the tv was sub-standard."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
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    Overall Rating

    7.7 Good
    Based on 4,640 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.3 "93% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
      8.3 "Easily accessible by car, said 83%."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.9 "Lovely bar service, according to 79%."
    • 4.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      3.0 "70% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
      2.5 "75% criticized the small bathroom."
      1.4 "86% were disappointed with the minibar."
      1.1 "89% thought the tv was sub-standard."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      2.5 "Dirty pool, said 75%."
      1.7 "Unclean dining area, according to 83%."
    • 4.4 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 4.3 "Pool is below average."
      2.5 "Dirty pool, said 75%."
    • 4.0 "Value below average."
      4.0 "60% thought it was overpriced."
      3.6 "64% said the breakfast was too expensive."
      3.3 "The price was too high for 67%."
      2.2 "78% said beverages were too expensive."
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    Overall Rating

    6.5 Good
    Based on 278 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good breakfast."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.6 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 4.5 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.4 "Value below average."
    • 4.0 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
    • 3.5 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      2.2 "78% complained about the bathroom."
      4.4 "56% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 1,577 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% thought it was easy to get to the train station."
    • 7.6 "Good breakfast."
    • 6.8 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.9 "69% found the room service acceptable."
      6.7 "Only 67% found the restaurant service to be good."
    • 4.0 "Value below average."
      4.1 "59% thought it was overpriced."
      4.1 "59% said the breakfast was too expensive."
    • 3.7 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 3.7 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
    • 3.0 "Quite uncomfortable."
      3.8 "62% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      2.2 "78% criticized the small bathroom."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

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