Overview

Hilton London Metropole Hotel

225 Edgware Road, London, W2 1JU, United Kingdom
+44 207 402 4141

$172+

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Rates

Overall guest ratings

7.3/10 Good
Based on 9,346 reviews
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Review highlights

  • 9.4
  • 7.7
  • 4.9
  • 4.8

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    About

    Discover a revolutionized arrival experience at Hilton London Metropole Hotel, a contemporary central London hotel, located just a 10-minute walk from the West End and Oxford Street. Enjoy a 10-minute tube ride to London Westfield Shopping Centre from this hotel. An expansive renovation of Hilton London Metropole hotel, completed in October 2013, increased the lobby size and modernized the hotel's entrance and reception area. Featuring contemporary design elements and impressive menu options for the culinary or cocktail connoisseur, this London hotel also introduces two new chic and sophisticated food and beverage outlets, EDG Bar & Lounge and Whisky Lounge. Relax in stylish and spacious guest rooms, some with skyline views and all with WiFi (charges apply) at this impressive hotel in London. Suites and executive rooms offer complimentary access to the Executive Lounge, serving continental breakfast and refreshments. Superior Family Rooms feature two double beds. Ask about the hotel's accessible rooms and day-use room. Hilton London Metropole provides over 4,100m2 of event space and 42 function rooms for meetings and events as well as a modern business center. Venture to the 23rd floor to discover floor to ceiling views of London from the hotel’s Asian Fusion Restaurant, Minako at the Met, or relax and watch a game in the Metropole’s Sports Bar. Fiamma offers Mediterranean menu selections for dinner and a breakfast buffet to start your day. This hotel also boasts the LivingWell Health Club, complete with a gym, 12.5 meter heated indoor pool, steam room and sauna.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • No smoking
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Cable or satellite TV
    • Babysitting or child care
    • Wi-Fi
    • Outdoor pool
    • Kitchen/Kitchenette
    • Smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 9,346 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good breakfast."
    • 7.5 "Good service."
    • 5.9 "Pool is mediocre."
    • 4.9 "Not very clean."
    • 4.8 "Vibe wasn't good."
    • 4.3 "Rooms are not good."
    • 4.1 "Value below average."
    • 2.8 "Disappointing internet connection."
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    Overall Rating

    7.2 Good
    Based on 2,990 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.7 "City centre within easy reach, said 77%."
      9.3 "93% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good breakfast."
    • 6.8 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
    • 4.7 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 3.9 "Value below average."
      3.3 "67% thought it was overpriced."
      4.0 "60% said the breakfast was too expensive."
    • 3.7 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      3.7 "63% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      2.0 "80% criticized the small bathroom."
    • 3.5 "Rooms are not good."
      3.7 "63% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      2.3 "For 77%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      2.2 "78% had problems with the shower."
      2.7 "73% found problems with the furniture."
      1.5 "85% were disappointed with the minibar."
      1.9 "81% said the bathroom was dirty."
      2.0 "80% criticized the small bathroom."
      1.3 "87% thought the tv was sub-standard."
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    Overall Rating

    7.6 Good
    Based on 4,673 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.8 "Pool is mediocre."
    • 5.1 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
      6.8 "Only 68% thought, the hotel was stylish."
    • 5.1 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
      5.4 "Only 54% said rooms were clean enough."
    • 4.0 "Value below average."
      3.7 "63% thought it was overpriced."
      3.3 "67% said the breakfast was too expensive."
      3.8 "The price was too high for 62%."
      2.9 "71% said beverages were too expensive."
    • 3.3 "Internet is poor."
      3.7 "63% thought it was overpriced."
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    Overall Rating

    6.2 Good
    Based on 373 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 4.7 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.5 "Not very comfortable."
      4.9 "51% said rooms were small."
    • 4.5 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 4.4 "Value below average."
    • 3.6 "Rooms are not good."
      4.9 "51% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      2.4 "For 76%, the rooms looked old."
      1.4 "86% were disappointed with the minibar."
    View all review categories

    Overall Rating

    6.8 Good
    Based on 1,308 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
      8.5 "City centre within easy reach, said 85%."
    • 7.3 "Good breakfast."
    • 6.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.4 "54% found the room service acceptable."
      5.3 "Housekeeping was ok, according to 53%."
    • 4.0 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.8 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
      4.8 "52% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 2.9 "Terrible value."
      3.0 "70% thought it was overpriced."
      3.2 "68% said the breakfast was too expensive."
    • 2.5 "Awful rooms."
      1.4 "86% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      4.1 "59% said rooms were small."
      3.4 "66% said rooms were dirty."
      1.9 "For 81%, the rooms looked old."
      2.1 "79% had problems with the shower."
      1.5 "85% were disappointed with the minibar."
      2.1 "79% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      0.9 "Air conditioning was criticized by 91%."
      1.4 "86% thought the tv was sub-standard."
    View all review categories
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