Pros (+) Lovely room Clean fast efficient
Cons (-) Access to a pool would have been a bonus - even at another hotel
Latest deals for Novotel London Excel
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•Cheapest rate per nightCompare prices for Double room, Queen room and 62 more Novotel London Excel deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at Novotel London Excel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Reviews of Novotel London Excel
8.1
Very good
3982 verified ratings
Wonderful
1979
Very good
818
Good
539
Okay
210
Fair
192
Mediocre
98
Poor
146
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, with many finding it convenient for public transport, events, and sightseeing. Cleanliness was also highlighted positively in several reviews. While some guests appreciated friendly and helpful staff, others experienced inconsistent service or issues at check-in. Opinions on room size and breakfast were mixed, with some finding rooms spacious and breakfast varied, while others noted limitations. Accessibility and amenities received some negative feedback. Overall, the location and cleanliness stood out as the hotel's main strengths.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.1 out of 10
2547 reviews
8.5 out of 10
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7.9 out of 10
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2 reviews
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's restaurant, Upper Deck?
The in-house restaurant, Upper Deck, is a popular spot to have a meal and offers a cozy lounge bar for relaxation in the evening.
How is the cleanliness of the hotel rooms and facilities?
The hotel offers clean and modern rooms, and guests have praised the lovely modern rooms and very clean facilities.
Is parking available at the hotel?
The hotel provides parking and private parking, although some guests have mentioned a rip-off car park charge, so it's advisable to inquire about parking fees in advance.
What are the best times to visit the hotel?
The hotel is perfect for events at ExCeL London, and guests have highlighted the excellent location for events at ExCeL, especially for those looking to avoid traffic and enjoy a fabulous surrounding.
How is the quality of the beds and bedding at the hotel?
The hotel offers comfortable beds, although some guests have mentioned that the sofa bed for children is very uncomfortable, so it's advisable to inquire about bedding options if needed.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Upgrade
Some guests mentioned receiving complimentary room upgrades, so it might be worth inquiring about this option during check-in.
Consider Nearby Dining Options
While the hotel has a restaurant, some guests found the breakfast and drinks to be expensive, so exploring nearby dining options could be a good idea.
Check for Special Offers
Given the mixed feedback on pricing, it might be beneficial to check for special offers or packages that include meals or other amenities to enhance the overall value of the stay.
Explore Nearby Attractions
The hotel's proximity to attractions like the Tower of London and Tate Modern makes it convenient for sightseeing, so consider planning visits to these places during the stay.
Inquire About Parking
Some guests found the hotel's parking to be expensive, so it's advisable to inquire about parking options in advance and consider alternatives if needed.
Consider Noise Levels
A few guests mentioned noise disturbances, so it might be helpful to request a room away from potential sources of noise, such as the gym or bar area.
Take Advantage of Hotel Facilities
Guests appreciated the gym, spa, and restaurant, so consider making use of these facilities during the stay to enhance the overall experience.
Be Mindful of Check-in Times
Given the feedback about room readiness, it might be beneficial to confirm check-in times and room preparedness, especially for late arrivals.
Request Room Preferences
Guests highlighted differences in room quality, so it could be worthwhile to request specific room preferences, such as a room with a view or a particular floor level, to enhance the stay experience.
Communicate Preferences Clearly
Some guests experienced issues with room cleanliness and amenities, so clear communication of preferences and expectations to the hotel staff could help ensure a more satisfactory experience.
Location
7 Western Gateway Royal Victoria Dock, London, E16 1AA
What's nearby
- East End2.9 mi
- Tower Bridge4.2 mi
- Tower of London4.2 mi
- The Shard4.7 mi
- St. Paul's Cathedral5.2 mi
- Waterloo5.9 mi
- London Eye6.1 mi
- Strand6.3 mi
- Big Ben6.4 mi
- Palace of Westminster6.4 mi
- Central London6.5 mi
- Charing Cross6.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Novotel London Excel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | May | $330 | $158 |
Cheapest month to stay with an average 73% drop in price. | Most expensive month to stay with an average 53% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Novotel London Excel
Which month has the cheapest rates at Novotel London Excel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Novotel London Excel is January, with an average nightly rate of $152. The most expensive month is June at $220 per night.
What is the cheapest day to book Novotel London Excel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Novotel London Excel is Monday, with an average nightly rate of $109. The most expensive day is Wednesday at $631 per night.
How far in advance should you book Novotel London Excel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Novotel London Excel, book around 11 weeks in advance. This could save you approximately 15% compared to booking last minute.
KAYAK's top tips for your stay at Novotel London Excel
FAQs when booking at Novotel London Excel
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
6.4 mi | London City | 1.2 mi |