Overview

Novotel London Excel
Top Luxury Hotel

7 Western Gateway, London, E16 1AA, United Kingdom
+44 207 660 0677

$98+

Overall guest ratings

8.4/10 Excellent
Based on 2,383 reviews

Review highlights

  • 9.7
  • 8.9
  • 8.7
  • 7.7

Good to know

  • Clean rooms
  • Comfortable beds
  • Nice building
  • Great view

Nearby

    Show all

    About

    Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

    Less More
    accorhotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Air-conditioned
    • Business center
    • Laundry facilities
    • Game room
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 2,383 reviews
    • 9.7 "Internet works perfectly."
      9.5 "95% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.9 "Great service."
      8.6 "86% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      7.5 "Lovely bar service, according to 75%."
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.5 "85% liked the proximity to shopping."
      7.4 "Good access to the airport, said 74%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
      7.6 "Easily accessible by car, said 76%."
      10.0 "Business sites within easy reach, said 100%."
    • 7.7 "Good breakfast."
    • 7.0 "Nice rooms."
      7.4 "74% said rooms were clean."
      7.4 "74% said the beds were comfortable."
      8.9 "89% thought the view was good."
      7.8 "78% enjoyed the shower."
      7.4 "74% liked the big bathroom."

    Overall Rating

    8.5 Excellent
    Based on 714 reviews
    • 9.6 "Internet works perfectly."
    • 8.9 "Great service."
      8.6 "86% thought the service was very professional."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "High comfort."
      7.9 "79% said the beds were comfortable."
    • 7.5 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.8 "88% thought the view was good."
      7.8 "78% enjoyed the shower."

    Overall Rating

    8.7 Excellent
    Based on 1,191 reviews
    • 9.0 "World class service."
      8.6 "86% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.8 "Good access to the airport, said 78%."
    • 7.9 "Good breakfast."
    • 6.5 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.8 "For only 68%, the noise level was all right."
    • 6.4 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.5 "For only 55%, the bathroom was ok."
      6.8 "Only 68% said the rooms were modern."

    Overall Rating

    8.0 Good
    Based on 214 reviews
    • 8.9 "Great service."
      8.8 "88% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.5 "Location is great."
    • 8.1 "Vibe was good."
      7.7 "77% thought, the hotel was modern."
    • 7.3 "Good breakfast."
    • 7.0 "Nice rooms."
      7.3 "73% said rooms were clean."
      7.6 "76% said the beds were comfortable."

    Overall Rating

    8.1 Excellent
    Based on 262 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.2 "Only 62% said the rooms were modern."
    • 6.8 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 5.8 "Average value."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Nice building"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    excel
    easy access to london
    dlr
    central london
    station far
    basin in the toilet
    separate toilet
    liquid stains
    close to transport
    wash hand
    bedroom with one large
    More
    Photos
    Map

    Map