Good to know
Value for money
Distance to city center
Distance to airport
|"Incredibly friendly and helpful staff."||(in 264 reviews)|
|"Really friendly and helpful staff."||(in 37 reviews)|
|"Large, comfortable rooms, friendly staff"||(in 246 reviews)|
|"Rip off car park charge."||(in 20 reviews)|
|"Toilet separate to rest of bathroom"||(in 22 reviews)|
Time of year
Show reviews that mention
|staff were friendly||in 638 reviews|
|lovely room||in 570 reviews|
|great location||in 413 reviews|
|breakfast was good||in 305 reviews|
|lovely hotel||in 260 reviews|
|comfortable bed||in 249 reviews|
|sofa bed||in 170 reviews|
|excel centre||in 162 reviews|
|bar and restaurant||in 86 reviews|
|toilet separate||in 63 reviews|
|friendly and helpful||in 54 reviews|
|cable car||in 49 reviews|
|car park||in 32 reviews|
|clean and comfortable||in 31 reviews|
|city airport||in 11 reviews|
|dlr station||in 11 reviews|
The restaurant was good
The bed was hard and uncomfortable. It made a squeaky noise every time you get in bed or move.
Very comfy bed
Long wait for drinks after ordering at bar. I didn't like the fact that there was not a wash hand basin in the toilet in the room. You had to go into the shower/sink/bath room to wash your hands.
The location, next to the Excel Centre and DLR station with good links to the Underground, central london and the 02. The hotel was also of a good standard.
The beds and rooom are very comfortable. The bathroom was also clean and pleasant
I did not like the fact I was given a bedroom with one large bed and I booked a twin room. I was told they had over booked. When I produced my document stating my booking I asked to speak to the manager, she then gave me the room I booked. Not good after a very long day.
I found the Hotel very pleasent and had no problems
not enough seating in Bar / Shower ok but bathroom very small
Attending a conference at the ExCel? Make your stay a memorable one with a relaxing night's sleep in our classy Novotel London ExCel hotel. The main conference centre is a little over 100 metres from our lobby, while the Custom House Station DLR train platform is just a little further. Overlooking the Royal Victoria Dock, our hotel features comfortable rooms, ample meeting spaces and a sauna to help give you a relaxing stay.
based on 2,119 reviews
Value for money
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Most Popular Landmarks
- Tower Bridge 4.3 mi
- Tower of London 4.3 mi
- Tate Modern 5.3 mi
- Southbank Centre 6.1 mi
- Somerset House 6.1 mi
- London Eye 6.2 mi