Pros (+) Booked last minute and had great night and reasonsble price. Had a nice room.
4 stars
Crowne Plaza London Docklands
Photos of Crowne Plaza London Docklands
Overview
This chic London hotel is situated within a 10-minute stroll of Custom House for Excel DLR Station. It is located a brief walk from Royal Victoria Dock Bridge and ExCeL London.
Guests can soak up the outdoors on the terrace or enjoy a drink at the bar. A Jacuzzi, a Turkish steam bath and an indoor pool are only some of the features also available at this contemporary 4-star hotel. The Quad Club and Spa provides a variety of amenities, including a beauty centre and a sauna.
The luxury rooms are air conditioned and feature a mini bar, an in-room dining area and a refrigerator. Each offers a range of entertainment options, such as a flat-screen TV and movies-on-demand.
Royal Victoria Docklands Light Railway Station is a short walk from Crowne Plaza London - Docklands, meaning it's easy to reach the center and other parts of the City. The hotel offers a shuttle service to London City Airport, which is only a 10-minute car ride away.
Latest deals for Crowne Plaza London Docklands
Amenities at Crowne Plaza London Docklands
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Window
- Family rooms
- Lake view
- Storage available
- River view
- Slippers
- Sofa
- Telephone
- Carpeted
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- EV charging station
- Airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Crowne Plaza London Docklands
8.3
Very good
3154 verified ratings
Wonderful
1614
Very good
613
Good
451
Okay
175
Fair
120
Mediocre
63
Poor
119
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms of the hotel, especially for those attending events at the nearby convention center. However, there were notable concerns regarding cleanliness and service, with some guests expressing dissatisfaction over the handling of issues such as refunds and room readiness. Overall, while the hotel has its strengths, improvements are needed in service and maintenance.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8.3 out of 10
54 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) I don’t like swimming but immediately l saw the pool at crown Plaza hotel my appetite for swimming aroused
Pros (+) The room clean and peaceful
Pros (+) Great location if you are working at the convention center. The Lebanese restaurant across from the hotel is excellent.
Cons (-) The biggest problem with this place is actually the price. For this amount a lot is expected, and Crowne Plaza comes up short. Rooms not being ready at check-in, truly awful continental breakfast, and cramped rooms aren't a problem if you are paying less. On my next stay I will see if any of the other hotels on the block are better, but this price might just be a function of a location that's only...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of amenities, including a spa, indoor pool, Turkish steam bath, and a beauty center. Guests can also enjoy the terrace, bar, and a range of entertainment options in the luxury rooms.
Is the hotel suitable for business travelers?
Yes, the hotel provides a business center, meeting/banquet facilities, and room service, making it convenient for business travelers. Additionally, the location near the Excel center is ideal for business purposes.
What is the best time to visit the hotel?
The high season is in June, offering a great time to enjoy the hotel's facilities and the nearby attractions. However, February is the low season, which may provide a quieter experience for those seeking a more relaxed stay.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for being well-maintained and spotlessly clean. The rooms are described as comfortable and tidy, and the spa and pool facilities are well-kept.
Is parking available at the hotel?
Yes, the hotel offers parking and an EV charging station, providing convenient options for guests with vehicles. However, some guests have mentioned that parking charges are a concern.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of Victoria Dock for a more enjoyable stay.
Consider Upgrading for Spa Access
Guests suggested upgrading to a room with spa access to fully enjoy the spa facilities and amenities.
Check Room Amenities
Some guests were disappointed with the lack of certain amenities, such as bathrobes and slippers, so it's advisable to confirm the availability of these items before booking.
Plan for Breakfast Timing
To avoid potential crowding and limited seating, consider arriving early for breakfast to ensure a more relaxed dining experience.
Verify Pool Availability
Prior to booking, it's recommended to confirm the availability of the pool and spa facilities, as some guests encountered issues with overcrowding and limited access.
Explore Nearby Dining Options
Guests recommended exploring the variety of food places located in front of the hotel for convenient dining options.
Inquire About Parking Fees
Guests advised inquiring about parking fees in advance, as some found the charges to be higher than expected.
Consider Transportation Options
Given the hotel's proximity to the DLR station and cable car, it's worth considering these convenient transportation options for easy access to nearby attractions.
Be Mindful of Deposit Process
Some guests encountered issues with the deposit process, so it's advisable to clarify the hotel's policy regarding deposits and refunds.
Check for Early Check-in Availability
If arriving early, it's recommended to inquire about the possibility of early check-in to avoid any inconvenience upon arrival.
Location
Western Gateway, London, E16 1AL
What's nearby
- East End2.7 mi
- Tower Bridge4.1 mi
- Tower of London4.1 mi
- The Shard4.6 mi
- St. Paul's Cathedral5.1 mi
- Waterloo5.8 mi
- London Eye6 mi
- Strand6.2 mi
- Big Ben6.2 mi
- Palace of Westminster6.3 mi
- Central London6.3 mi
- Charing Cross6.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza London Docklands
Low season | January |
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High season | June |
Average price (weeknight) | $172 |
Average price (weekend night) | $220 |
When to book a room at Crowne Plaza London Docklands
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza London Docklands
FAQs when booking at Crowne Plaza London Docklands
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Value for money | 8.2 |
|---|---|
Distance to city center | 6.3 mi |
Nearest Airport | London City |
Distance to airport | 1.3 mi |