Guest reviews
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Overall Rating
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9.7 "World class service."9.8 "98% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 9.6 "Housekeeping was great , according to 96%." 10.0 "Management was excellent , said 100%." -
9.6 "Terrific location."9.9 "
Near to public transport , according to 99%." 10.0 "100% thought it waseasy to get to the train station ." 9.7 "97%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 9.2 "City centre within easy reach , said 92%." 9.2 "Easily accessible by car , said 92%." -
9.5 "Perfectly clean."9.3 "93% said
rooms were clean ." 9.8 "98% thoughtit was clean ." 7.8 "78% said thebathroom was clean ." -
8.7 "Vibe was good."8.4 "84% thought, the
hotel was modern ." 9.8 "98% said it was astylish hotel ." 9.2 "92%enjoyed the friendly atmosphere ." 7.2 "72% thought thehotel was luxurious ." -
8.6 "Food is delicious."10.0 "
Yummy desserts , said 100%." 10.0 "100% werehappy with the price ." 8.0 "80%loved the dining experience ." -
5.1 "Rooms are ok."5.5 "For 55%,
maintenance was acceptable ." 6.8 "Only 68% thought theshower was ok ." 5.3 "Only 53% thought thefurniture was functional ." 5.8 "58% said theview was so-so ." 6.4 "64% thought theminibar was ok ." -
4.6 "Bar is not good."
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3.3 "Not very comfortable."1.2 "88% said
rooms were small ." 1.6 "84%criticized the small bathroom ." 4.0 "Air conditioning was criticized by 60%."
Overall Rating
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 9.6 "Housekeeping was great , according to 96%." -
9.5 "Perfectly clean."9.3 "93% said
rooms were clean ." 9.9 "99% thoughtit was clean ." 7.9 "79% said thebathroom was clean ." -
9.5 "Terrific location."9.9 "
Near to public transport , according to 99%." 9.5 "95%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 9.1 "City centre within easy reach , said 91%." -
8.7 "Food is delicious."10.0 "
Yummy desserts , said 100%." -
8.6 "Very good internet connection."7.9 "79% said the
wifi quality was great ." -
6.9 "Breakfast is mediocre."
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5.2 "Rooms are ok."5.1 "For 51%,
maintenance was acceptable ." 6.9 "Only 69% thought theshower was ok ." -
3.4 "Not very comfortable."1.0 "90% said
rooms were small ." 1.6 "84%criticized the small bathroom ."
Overall Rating
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9.8 "World class service."9.8 "98% found the
staff to be very friendly ." 9.8 "98% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.5 "Perfectly clean."9.5 "95% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
9.5 "Terrific location."9.9 "
Near to public transport , according to 99%." 10.0 "100% thought it waseasy to get to the train station ." -
8.5 "Very good internet connection."
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7.8 "Good breakfast."
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5.2 "Rooms are ok."5.6 "For 56%,
maintenance was acceptable ." -
3.6 "Not very comfortable."1.2 "88% said
rooms were small ." 1.6 "84%criticized the small bathroom ."
Overall Rating
-
9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." -
9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.4 "Perfectly clean."9.2 "92% said
rooms were clean ." -
8.6 "Vibe was good."
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4.9 "Rooms are not good."1.2 "88% said
rooms were small ." -
3.2 "Quite uncomfortable."1.2 "88% said
rooms were small ."
Overall Rating
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9.7 "World class service."9.8 "98% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.5 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.4 "Perfectly clean."9.2 "92% said
rooms were clean ." 9.9 "99% thoughtit was clean ." -
8.6 "Food is delicious."
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8.3 "Very good internet connection."
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5.0 "Rooms are ok."1.4 "86% said
rooms were small ." 5.0 "For only 50%, thebathroom was ok ." 2.1 "79%criticized the small bathroom ." -
3.3 "Not very comfortable."1.4 "86% said
rooms were small ." 2.1 "79%criticized the small bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations. Room was small, but fine for a long weekend stay. Wifi was slow.
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8.5review from
Very nice staff, clean and great location
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4.0review from
The reception staff were very courteous, polite and extremely helpful. I had been upgraded from an Executive Single to a Double Room, however the Double was tiny - barely wide enough to accommodate the bed, which had to be climbed over to reach the wardrobe. Also, there was no hot water.
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3.0review from
Bad rooms, too small and no hot water!
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5.3review from
Staff was friendly and accomodating requests such as change of room. Also the rooms are tastefully furnished and functional but very small. The size of the rooms is particularly small.
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4.3review from
We did not have hot water in the shower.will never recommend.
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4.7review from
The room although small was comfortable and clean. On arrival at the Hotel advised there was a problem with water and moved to a sister hotel in Earls Court. Stayed there one night and then had to move back to Hyde Park Towers as this hotel was then full. Seemed to spend most of weekend packing/unpacking bags and travelling in what were at least complimentary taxis. Far from satisfactory, believe Hotel was overbooked and water problem was just an excuse. Staff very embarrassed by situation and very inexperienced.
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5.2review from
Close to subway and Paddington station. Easy walk to Hyde Park and the rest of the Bayswater area. I felt the room was exceedingly small, with a very small bathroom. Also the air conditioning was not functional requiring that the window had to be left open for any chance of ventilation. This then lets in all street noise.
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3.6review from
it was decidedly average it was decidedly average
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4.4review from
clean rooms Tiny rooms, no bar or restaurant facilities no air conditioning
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4.0review from
The reception area was nice. It said it was a 4 star hotel. It wasn't. The rooms were small with just a bed with stuff from Ikea bundled around it. There was a standing light that was left unplugged as there was no electrical sockets. The bathroom was tiny and just a shower.
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7.2review from
great location, renovated, clean small room, elevator out of service
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4.0review from
The reception staff were very courteous, polite and extremely helpful. I had been upgraded from an Executive Single to a Double Room, however the Double was tiny - barely wide enough to accommodate the bed, which had to be climbed over to reach the wardrobe. Also, there was no hot water.
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3.0review from
Bad rooms, too small and no hot water!
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5.3review from
Staff was friendly and accomodating requests such as change of room. Also the rooms are tastefully furnished and functional but very small. The size of the rooms is particularly small.
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4.3review from
We did not have hot water in the shower.will never recommend.
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4.7review from
The room although small was comfortable and clean. On arrival at the Hotel advised there was a problem with water and moved to a sister hotel in Earls Court. Stayed there one night and then had to move back to Hyde Park Towers as this hotel was then full. Seemed to spend most of weekend packing/unpacking bags and travelling in what were at least complimentary taxis. Far from satisfactory, believe Hotel was overbooked and water problem was just an excuse. Staff very embarrassed by situation and very inexperienced.
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5.2review from
Close to subway and Paddington station. Easy walk to Hyde Park and the rest of the Bayswater area. I felt the room was exceedingly small, with a very small bathroom. Also the air conditioning was not functional requiring that the window had to be left open for any chance of ventilation. This then lets in all street noise.
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3.6review from
it was decidedly average it was decidedly average
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4.4review from
clean rooms Tiny rooms, no bar or restaurant facilities no air conditioning
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4.0review from
The reception area was nice. It said it was a 4 star hotel. It wasn't. The rooms were small with just a bed with stuff from Ikea bundled around it. There was a standing light that was left unplugged as there was no electrical sockets. The bathroom was tiny and just a shower.
