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Park Grand London Lancaster Gate

14-16 Craven Hill, Lancaster Gate, London, W2 3DU, United Kingdom
+44 207 262 0111

$104+

Overall guest ratings

8.8/10 Excellent
Based on 1,724 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.1
  • 5.0

Good to know

  • Very quiet
  • Great reception
  • Friendly service

Nearby

    Show all

    About

    With a stay at Park Grand London Lancaster Gate in London (London City Centre), you'll be convenient to Diana Memorial Playground and Royal Albert Hall. This 5-star guesthouse is close to Imperial College London and Selfridges.

    Rooms

    Make yourself at home in one of the 75 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the guesthouse's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business center
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 1,724 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
      8.6 "Management was excellent, said 86%."
    • 9.5 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "City centre within easy reach, said 91%."
      8.9 "Easily accessible by car, said 89%."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.3 "93% thought it was clean."
    • 9.1 "Internet works perfectly."
      9.6 "96% thought it was a great value."
      9.0 "90% said the wifi quality was great."
    • 8.7 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% were happy with the price."
      7.8 "78% loved the menu selection."
      8.0 "80% loved the dining experience."
    • 5.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.6 "For 56%, maintenance was acceptable."
      5.8 "Only 58% thought the shower was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.5 "55% thought the minibar was ok."
      6.0 "For only 60%, the tv was ok."
    • 3.5 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.7 "83% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 948 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      9.5 "Housekeeping was great, according to 95%."
    • 9.4 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
    • 9.3 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.1 "Internet works perfectly."
      9.3 "93% said the wifi quality was great."
      9.5 "95% thought it was a great value."
    • 8.6 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 7.0 "Good breakfast."
    • 4.9 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.4 "86% criticized the small bathroom."
      4.7 "53% thought they were poorly maintained."
    • 3.4 "Not very comfortable."
      1.0 "90% said rooms were small."
      1.4 "86% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 310 reviews
    • 9.8 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% thought it was easy to get to the train station."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.9 "89% thought it was clean."
    • 9.1 "Internet works perfectly."
      9.7 "97% thought it was a great value."
    • 7.6 "Good breakfast."
    • 5.6 "Rooms are ok."
      5.9 "For 59%, maintenance was acceptable."
    • 3.9 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.9 "81% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 51 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.6 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 4.8 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 3.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."

    Overall Rating

    8.6 Excellent
    Based on 413 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.5 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
    • 9.1 "Internet works perfectly."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.6 "Food is delicious."
    • 4.5 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.7 "53% complained about the bathroom."
      2.1 "79% criticized the small bathroom."
    • 3.3 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.1 "79% criticized the small bathroom."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Very quiet"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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