Guest reviews
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Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.9 "Near to public transport , according to 99%." 9.4 "Easily accessible by car , said 94%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 7.4 "Great parking , according to 74%." -
9.3 "Excellent wellness & sports facilities."9.5 "
top-notch fitness area , thought 95%." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." 7.5 "Management was excellent , said 75%." -
8.9 "Breakfast is good."
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8.9 "Vibe was good."9.5 "95% thought, the
hotel was modern ." 8.6 "86%enjoyed the friendly atmosphere ." 9.7 "97% said it was astylish hotel ." 7.6 "76%enjoyed the lobby entrance ." 8.3 "83% thought thehotel was luxurious ." -
5.3 "Average value."
Overall Rating
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9.5 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 9.5 "Easily accessible by car , said 95%." 9.9 "99%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
9.2 "Excellent wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." -
8.9 "Vibe was good."9.5 "95% thought, the
hotel was modern ." 9.7 "97% said it was astylish hotel ." 8.6 "86% thought thehotel was luxurious ." 8.3 "83%enjoyed the friendly atmosphere ." 7.7 "77%enjoyed the lobby entrance ." -
8.8 "Generally very clean."8.7 "87% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
8.7 "Breakfast is good."
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6.8 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 6.9 "Only 69% saidrooms were big enough ." 5.7 "For only 57%, thebathroom was ok ." 7.0 "70%enjoyed the shower ." 5.3 "Only 53% thought thefurniture was functional ." 6.8 "Cleanliness of the bathroom was average , said 68%." -
5.0 "Average value."
Overall Rating
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9.8 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.3 "Easily accessible by car , said 93%." 9.9 "Near to public transport , according to 99%." -
9.4 "Excellent breakfast."
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9.4 "Excellent wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." -
9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
9.0 "Perfectly clean."8.9 "89% said
rooms were clean ." 9.2 "92% thoughtit was clean ."
Overall Rating
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9.6 "Terrific location."9.2 "
Easily accessible by car , said 92%." 10.0 "100% thought it waseasy to get to the train station ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." -
8.8 "Breakfast is good."
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6.9 "Rooms are ok."5.8 "For only 58%, the
bathroom was ok ." -
5.3 "Average value."
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.5 "Easily accessible by car , said 95%." -
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." 9.0 "90% said thereception staff was great ." -
9.0 "Excellent wellness & sports facilities."9.2 "
top-notch fitness area , thought 92%." -
8.8 "Generally very clean."8.8 "88% said
rooms were clean ." 8.9 "89% thoughtit was clean ." -
8.8 "Breakfast is good."
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7.0 "Nice rooms."5.6 "For only 56%, the
bathroom was ok ." 5.6 "Only 56% thought thefurniture was functional ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Only stayed one night to catch the train to Heathrow the next day. Great location in proximity to Kings Cross St Pancras. Trendy lobby with DJ playing on Friday night, not too loud though. Beds were great, showers were nice, all modern decor. Morning breakfast buffet in the restaurant is great. Overall it's a nice clean place to stay for a night or two. I'd be back.
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8.2review from
The Pullman St Pancras had nice, high-end finishes in the bathroom and the bedroom, as well as in the lobby. People have complained about the wifi, but we actually had a pretty good experience with it; we were able to make a call using their wifi. All in all, a pretty comfortable experience. This is in a pretty noisy part of London (Euston Rd), which means that there are a lot of pubs (which can get rowdy), cars honking horns, ambulance and police sirens, etc.; even though we were on the 12th floor, the noise from outside woke me up often during the night. Also, the bathroom door does not shut tightly; it leaves a gap between the leaves of the door, so any noises (etc.) from inside the bathroom are audible to your significant other in the rest of the room! Not particularly romantic! And the thermostat was difficult to program; quite a few times, it would show 22 degrees C and be programmed for 18, but would still put out warm air, which makes no sense.
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9.7review from
It is walking distance from the train station, great location. The staff is very helpful and very accommodating. The breakfast was the best I've had in Europe during my 3 month stay. The bathrooms are very modern and the whole hotel is very clean. The hotel is great, but the beds are a little firm. There was one lady at the front desk that was polite but cold. Other than that everything was great.
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10.0review from
Lo recomiendo 100%
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9.6review from
Bed was amazingly comfortable with great sheets. Bathroom perfect, breakfast amazing. check out was a bit busy.
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9.3review from
Staff was ready and willing to help at any time. Bed was very comfortable and room was spotless. Wonderful breakfast with many options. We thoroughly enjoyed our stay.
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9.6review from
The location was ideal, transportation was near by. The staff was friendly The bed was hard!!
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7.0review from
The location of the hotel was fantastic and we had great views of the city from our room. We were given a room with disabled access which was fine. The only complaint I have about the 'wet room' is that the water did not drain away and the floor was a gigantic puddle and we had no way of getting the water out. Also, are 3 shower heads neccessary for one bathroom??
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8.0review from
Modern clean smart rooms with all amenities in an excellent location close to St Pancras and Kings Cross stations plus friendly staff. Nothing to not like
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5.0review from
Very handy for Eurostar Toweld old and hard. Shower door didn't fit well
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7.7review from
The location is central and the views from the top floors are stunning. There are many excellent restaurants nearby.
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7.7review from
hotel was a peaceful experience staff all very helpful especially the restaurant manager. I did leave behind some of my clothing and wanted to arrange these items be posted to my home address? 26 Glencoe, Whitburn West Lothian Scotland EH47 8AR Central location, cleanliness, up to date style & furniture.
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8.0review from
Proximity to stations
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8.0review from
The room was excellent views were great
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6.4review from
nice and clean room (not very easy to find in london...). very nice, helping and welcoming staff. noise from the outside. windows at room should be better isolated. there should be a possibility to open window in the room if needed (our window was locked). also room price is too high (compared to Paris hotels), even when booking via internet. we might have stayed longer if price was lower.
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6.8review from
See above
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7.2review from
Bedrooms were a reasonable size with good facilities. Good breakfast choice and hotel was clean ans modern.
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10.0review from
Only stayed one night to catch the train to Heathrow the next day. Great location in proximity to Kings Cross St Pancras. Trendy lobby with DJ playing on Friday night, not too loud though. Beds were great, showers were nice, all modern decor. Morning breakfast buffet in the restaurant is great. Overall it's a nice clean place to stay for a night or two. I'd be back.
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8.2review from
The Pullman St Pancras had nice, high-end finishes in the bathroom and the bedroom, as well as in the lobby. People have complained about the wifi, but we actually had a pretty good experience with it; we were able to make a call using their wifi. All in all, a pretty comfortable experience. This is in a pretty noisy part of London (Euston Rd), which means that there are a lot of pubs (which can get rowdy), cars honking horns, ambulance and police sirens, etc.; even though we were on the 12th floor, the noise from outside woke me up often during the night. Also, the bathroom door does not shut tightly; it leaves a gap between the leaves of the door, so any noises (etc.) from inside the bathroom are audible to your significant other in the rest of the room! Not particularly romantic! And the thermostat was difficult to program; quite a few times, it would show 22 degrees C and be programmed for 18, but would still put out warm air, which makes no sense.
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9.7review from
It is walking distance from the train station, great location. The staff is very helpful and very accommodating. The breakfast was the best I've had in Europe during my 3 month stay. The bathrooms are very modern and the whole hotel is very clean. The hotel is great, but the beds are a little firm. There was one lady at the front desk that was polite but cold. Other than that everything was great.
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10.0review from
Lo recomiendo 100%
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9.6review from
Bed was amazingly comfortable with great sheets. Bathroom perfect, breakfast amazing. check out was a bit busy.
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9.3review from
Staff was ready and willing to help at any time. Bed was very comfortable and room was spotless. Wonderful breakfast with many options. We thoroughly enjoyed our stay.
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9.6review from
The location was ideal, transportation was near by. The staff was friendly The bed was hard!!
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8.0review from
Modern clean smart rooms with all amenities in an excellent location close to St Pancras and Kings Cross stations plus friendly staff. Nothing to not like
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8.0review from
Proximity to stations
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8.0review from
The room was excellent views were great
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7.0review from
The location of the hotel was fantastic and we had great views of the city from our room. We were given a room with disabled access which was fine. The only complaint I have about the 'wet room' is that the water did not drain away and the floor was a gigantic puddle and we had no way of getting the water out. Also, are 3 shower heads neccessary for one bathroom??
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7.7review from
The location is central and the views from the top floors are stunning. There are many excellent restaurants nearby.
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7.7review from
hotel was a peaceful experience staff all very helpful especially the restaurant manager. I did leave behind some of my clothing and wanted to arrange these items be posted to my home address? 26 Glencoe, Whitburn West Lothian Scotland EH47 8AR Central location, cleanliness, up to date style & furniture.
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6.8review from
See above
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7.2review from
Bedrooms were a reasonable size with good facilities. Good breakfast choice and hotel was clean ans modern.
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5.0review from
Very handy for Eurostar Toweld old and hard. Shower door didn't fit well
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6.4review from
nice and clean room (not very easy to find in london...). very nice, helping and welcoming staff. noise from the outside. windows at room should be better isolated. there should be a possibility to open window in the room if needed (our window was locked). also room price is too high (compared to Paris hotels), even when booking via internet. we might have stayed longer if price was lower.
