The Chelsea Harbour Hotel, London Hotels from $278

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Families
Business
Solo

Overall Rating

Based on 1,177 reviews

Amenities

8.4 "Amenities are good."
Comfort

8.2 "Comfort level is high."
Location

8.2 "Location is great."
Room

7.8 "Nice rooms."
Service

7.7 "Good service."
Wellness Area

6.3 "Sufficient wellness & sports facilities."
Breakfast

5.8 "Breakfast is mediocre."
Bar and Beverages

4.9 "Bar is not good."
Value for money

4.8 "Value below average."
WiFi

2.1 "Disappointing internet connection."

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Overall Rating

Based on 812 reviews

Comfort

8.8 "Comfort level is high."

10.0 "100% thought rooms were spacious."

8.2 "82% said the beds were comfortable."
Amenities

8.4 "Amenities are good."

8.3 "83% thought the building was wonderful."
Location

8.4 "Location is great."

8.9 "89% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."
Room

8.2 "Rooms are great."

10.0 "100% thought rooms were spacious."

8.9 "89% thought the view was good."

8.2 "82% said the beds were comfortable."

7.9 "79% said rooms were clean."

8.0 "80% enjoyed the balcony."
Pool

7.4 "Good pool."
Wellness Area

6.1 "Sufficient wellness & sports facilities."
Breakfast

5.9 "Breakfast is mediocre."
Value for money

4.3 "Value below average."

2.4 "76% said the breakfast was too expensive."
Bar and Beverages

3.9 "Bar is not good."

2.9 "Bar service was unacceptable, according to 71%."
WiFi

2.6 "Disappointing internet connection."

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Overall Rating

Based on 153 reviews

Amenities

8.7 "Amenities are good."

8.6 "86% thought the building was wonderful."
Location

8.2 "Location is great."
Comfort

8.1 "Comfort level is high."

9.8 "98% thought rooms were spacious."

7.0 "70% thought it was pleasantly quiet."

8.0 "80% said the beds were comfortable."
Room

7.8 "Nice rooms."

9.8 "98% thought rooms were spacious."

8.0 "80% said the beds were comfortable."
Service

7.8 "Good service."

8.8 "88% found the staff to be very friendly."

7.6 "76% said the reception staff was great."
Breakfast

5.9 "Breakfast is mediocre."
Bar and Beverages

5.3 "Bar is ok."
Value for money

4.6 "Value below average."

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Overall Rating

Based on 23 reviews

Location

8.0 "Location is great."
Service

7.9 "Good service."

9.1 "91% found the staff to be very friendly."

Overall Rating

Based on 188 reviews

Comfort

8.2 "Comfort level is high."

8.0 "80% said the beds were comfortable."

9.9 "99% thought rooms were spacious."
Location

7.8 "Good location."
Service

7.8 "Good service."

9.1 "91% found the staff to be very friendly."
Room

7.6 "Nice rooms."

8.0 "80% said the beds were comfortable."

9.9 "99% thought rooms were spacious."

7.7 "77% said rooms were clean."
Food

6.9 "Food is average."
Value for money

5.1 "Average value."
Breakfast

5.0 "Breakfast is mediocre."
WiFi

2.0 "Disappointing internet connection."

1.7 "83% said the wifi quality was bad."

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Hotel type

Family Hotel

Guests think this is a family-friendly hotel.

Wellness Hotel

Especially suitable as wellness hotel according to guests.

Romantic Hotel

Guests say the hotel is perfect for a romantic getaway.

Good to know

"Clean rooms"

"Great view"

"Friendly service"

"Spacious rooms"

data provided by TrustYou

Recent Reviews

All reviews
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Negative

2.0

review from

You sent us an email to check into the hotel with time of check in room floor etc We filled this in sent it back and you sent back confirmation of our check in on the morning of the booking When we arrived at the hotel we were told by the duty manager they did not have a room for us Reason was the person did not move out of the room This of course is utter rubbish I believe the true reason is we booked the room through you at a discounted rate they were then able to sell the room at full rate so we were left without a room Of course this teachers us and others a lesson never to deal with you again and never stay at the Chelsea Harbour We could of course been informed earlier in the day but nobody even cares when you are paying cheap rates You get what you pay for in this world In this case nothing

Reviewed Aug 2015
9.7

review from

The hotel is located in an ideal part of London with the opportunity to walk to nearby shops and restaurants. The staff is very helpful and attentive without being burdensome. The rooms as spacious and well supplied.

Reviewed Oct 2014
7.7

review from

best london hotel i have stayed in

Reviewed Nov 2010 by Anonymous
7.7

review from

Location was good,reception service good,suite very good,comfortable,quiet and very clean. Tv system laborious to change channels on TV-but maybe due to my lack of tech knowledge!

Reviewed Nov 2010 by Anonymous
8.0

review from

The staff was very friendly, well trained and motivated. The breakfast is one of the best I have seen in all my life, - staying mainly at hotels of this category! Order the fruit plate at the buffet... During my six-day trip unfortunately I stayed only three days at the Wyndham and three days at another five star of another American chain (paying about GBP 380.-- plus taxes/night). It would have been better to go directly to the Wyndham.

Reviewed Nov 2010 by Anonymous
7.3

review from

Please write at least 15 words

Reviewed Nov 2010 by Anonymous
7.3

review from

Friendliness, professionalism and attentiveness of the staff. A free half bottle of champagne and greetings card delivered to the room just after our arrival in recognition of my wife's birthday was an unexpected and delightful surprise!

Reviewed Oct 2010 by Anonymous
6.6

review from

Staff extremely helpful and courteous. Still undergoing refurb

Reviewed Oct 2009 by Anonymous
8.0

review from

The location of the hotel is great. It has a lovely relaxing and welcoming feeling to the hotel. The staff are very well trained and always pleasent and helpful. The bar of the hotel has a lovely atmosphere and is very popular which I have found in other hotels we have stopped in, not to be the case.

Reviewed Mar 2008 by Anonymous
8.0

review from

The suite was great - and the staff were excellent

Reviewed Mar 2008 by Anonymous
8.0

review from

Very nice rooms, excellent service, not expensive

Reviewed Jan 2008 by Anonymous
8.0

review from

The stay was very pleasant. There was nothing that I did not like about the hotel it was lovely and would stay there again on my next visit

Reviewed Jan 2008 by Anonymous

9.7

review from

The hotel is located in an ideal part of London with the opportunity to walk to nearby shops and restaurants. The staff is very helpful and attentive without being burdensome. The rooms as spacious and well supplied.

Reviewed Oct 2014
8.0

review from

The staff was very friendly, well trained and motivated. The breakfast is one of the best I have seen in all my life, - staying mainly at hotels of this category! Order the fruit plate at the buffet... During my six-day trip unfortunately I stayed only three days at the Wyndham and three days at another five star of another American chain (paying about GBP 380.-- plus taxes/night). It would have been better to go directly to the Wyndham.

Reviewed Nov 2010 by Anonymous
8.0

review from

The location of the hotel is great. It has a lovely relaxing and welcoming feeling to the hotel. The staff are very well trained and always pleasent and helpful. The bar of the hotel has a lovely atmosphere and is very popular which I have found in other hotels we have stopped in, not to be the case.

Reviewed Mar 2008 by Anonymous
8.0

review from

The suite was great - and the staff were excellent

Reviewed Mar 2008 by Anonymous
8.0

review from

Very nice rooms, excellent service, not expensive

Reviewed Jan 2008 by Anonymous
8.0

review from

The stay was very pleasant. There was nothing that I did not like about the hotel it was lovely and would stay there again on my next visit

Reviewed Jan 2008 by Anonymous

7.7

review from

best london hotel i have stayed in

Reviewed Nov 2010 by Anonymous
7.7

review from

Location was good,reception service good,suite very good,comfortable,quiet and very clean. Tv system laborious to change channels on TV-but maybe due to my lack of tech knowledge!

Reviewed Nov 2010 by Anonymous
7.3

review from

Please write at least 15 words

Reviewed Nov 2010 by Anonymous
7.3

review from

Friendliness, professionalism and attentiveness of the staff. A free half bottle of champagne and greetings card delivered to the room just after our arrival in recognition of my wife's birthday was an unexpected and delightful surprise!

Reviewed Oct 2010 by Anonymous
6.6

review from

Staff extremely helpful and courteous. Still undergoing refurb

Reviewed Oct 2009 by Anonymous

2.0

review from

You sent us an email to check into the hotel with time of check in room floor etc We filled this in sent it back and you sent back confirmation of our check in on the morning of the booking When we arrived at the hotel we were told by the duty manager they did not have a room for us Reason was the person did not move out of the room This of course is utter rubbish I believe the true reason is we booked the room through you at a discounted rate they were then able to sell the room at full rate so we were left without a room Of course this teachers us and others a lesson never to deal with you again and never stay at the Chelsea Harbour We could of course been informed earlier in the day but nobody even cares when you are paying cheap rates You get what you pay for in this world In this case nothing

Reviewed Aug 2015

The Chelsea Harbour Hotel

$278+

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