Guest reviews of The Chelsea Harbour Hotel
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All Reviews
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Overall Rating
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8.7 "Comfort level is high."9.9 "99% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." 7.5 "75% thought it waspleasantly quiet ." 8.8 "88% liked thebig bathroom ." -
8.2 "Location is great."7.9 "79%
liked the proximity to sightseeing ." 7.3 "73%liked the proximity to shopping ." 8.0 "Easily accessible by car , said 80%." 10.0 "100% thought it waseasy to get to the train station ." 8.9 "Near to public transport , according to 89%." -
8.1 "Rooms are great."9.9 "99% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." 9.4 "94% thought theview was good ." 7.5 "75%enjoyed the balcony ." 8.8 "88% liked thebig bathroom ." -
7.9 "Good amenities."8.0 "80% thought the
building was wonderful ." 8.2 "82% thought thearchitecture was beautiful ." 8.6 "86%enjoyed the lobby entrance ." 8.0 "80%loved the terrace ." -
7.8 "Good pool."
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6.8 "Food is average."5.3 "Only 53% were
satisfied with the menu ." 5.0 "Theprice was ok for 50%." -
6.7 "Sufficient wellness & sports facilities."
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5.3 "Breakfast is mediocre."
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3.7 "Value below average."2.0 "80% said the
breakfast was too expensive ." -
2.4 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
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8.8 "Comfort level is high."9.9 "99% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." 7.3 "73% thought it waspleasantly quiet ." -
8.2 "Location is great."8.1 "81%
liked the proximity to sightseeing ." -
8.0 "Rooms are great."9.9 "99% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." 9.3 "93% thought theview was good ." 7.8 "78%enjoyed the balcony ." -
7.7 "Good pool."
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7.4 "Good service."8.6 "86% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." -
6.6 "Sufficient wellness & sports facilities."
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5.1 "Breakfast is mediocre."
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3.4 "Value below average."2.3 "77% said the
breakfast was too expensive ."
Overall Rating
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8.7 "Comfort level is high."9.8 "98% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." 7.7 "77% thought it waspleasantly quiet ." -
8.3 "Rooms are great."9.8 "98% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." -
8.2 "Location is great."
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8.1 "Amenities are good."8.1 "81% thought the
building was wonderful ." -
7.2 "Tasty food."
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5.8 "Average cleanliness."
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5.3 "Breakfast is mediocre."
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3.4 "Value below average."
Overall Rating
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7.8 "Good service."
Overall Rating
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8.8 "Comfort level is high."9.9 "99% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." 7.3 "73% thought it waspleasantly quiet ." -
8.2 "Location is great."
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8.1 "Rooms are great."9.9 "99% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." 9.5 "95% thought theview was good ." -
7.6 "Good service."8.4 "84% found the
staff to be very friendly ." -
6.5 "Food is average."
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4.9 "Breakfast is below average."
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4.0 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
You sent us an email to check into the hotel with time of check in room floor etc We filled this in sent it back and you sent back confirmation of our check in on the morning of the booking When we arrived at the hotel we were told by the duty manager they did not have a room for us Reason was the person did not move out of the room This of course is utter rubbish I believe the true reason is we booked the room through you at a discounted rate they were then able to sell the room at full rate so we were left without a room Of course this teachers us and others a lesson never to deal with you again and never stay at the Chelsea Harbour We could of course been informed earlier in the day but nobody even cares when you are paying cheap rates You get what you pay for in this world In this case nothing
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9.7review from
The hotel is located in an ideal part of London with the opportunity to walk to nearby shops and restaurants. The staff is very helpful and attentive without being burdensome. The rooms as spacious and well supplied.
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7.7review from
best london hotel i have stayed in
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7.7review from
Location was good,reception service good,suite very good,comfortable,quiet and very clean. Tv system laborious to change channels on TV-but maybe due to my lack of tech knowledge!
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8.0review from
The staff was very friendly, well trained and motivated. The breakfast is one of the best I have seen in all my life, - staying mainly at hotels of this category! Order the fruit plate at the buffet... During my six-day trip unfortunately I stayed only three days at the Wyndham and three days at another five star of another American chain (paying about GBP 380.-- plus taxes/night). It would have been better to go directly to the Wyndham.
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7.3review from
Please write at least 15 words
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7.3review from
Friendliness, professionalism and attentiveness of the staff. A free half bottle of champagne and greetings card delivered to the room just after our arrival in recognition of my wife's birthday was an unexpected and delightful surprise!
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6.6review from
Staff extremely helpful and courteous. Still undergoing refurb
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8.0review from
The location of the hotel is great. It has a lovely relaxing and welcoming feeling to the hotel. The staff are very well trained and always pleasent and helpful. The bar of the hotel has a lovely atmosphere and is very popular which I have found in other hotels we have stopped in, not to be the case.
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8.0review from
The suite was great - and the staff were excellent
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8.0review from
Very nice rooms, excellent service, not expensive
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8.0review from
The stay was very pleasant. There was nothing that I did not like about the hotel it was lovely and would stay there again on my next visit
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9.7review from
The hotel is located in an ideal part of London with the opportunity to walk to nearby shops and restaurants. The staff is very helpful and attentive without being burdensome. The rooms as spacious and well supplied.
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8.0review from
The staff was very friendly, well trained and motivated. The breakfast is one of the best I have seen in all my life, - staying mainly at hotels of this category! Order the fruit plate at the buffet... During my six-day trip unfortunately I stayed only three days at the Wyndham and three days at another five star of another American chain (paying about GBP 380.-- plus taxes/night). It would have been better to go directly to the Wyndham.
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8.0review from
The location of the hotel is great. It has a lovely relaxing and welcoming feeling to the hotel. The staff are very well trained and always pleasent and helpful. The bar of the hotel has a lovely atmosphere and is very popular which I have found in other hotels we have stopped in, not to be the case.
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8.0review from
The suite was great - and the staff were excellent
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8.0review from
Very nice rooms, excellent service, not expensive
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8.0review from
The stay was very pleasant. There was nothing that I did not like about the hotel it was lovely and would stay there again on my next visit
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7.7review from
best london hotel i have stayed in
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7.7review from
Location was good,reception service good,suite very good,comfortable,quiet and very clean. Tv system laborious to change channels on TV-but maybe due to my lack of tech knowledge!
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7.3review from
Please write at least 15 words
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7.3review from
Friendliness, professionalism and attentiveness of the staff. A free half bottle of champagne and greetings card delivered to the room just after our arrival in recognition of my wife's birthday was an unexpected and delightful surprise!
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6.6review from
Staff extremely helpful and courteous. Still undergoing refurb
