Dining
Basics
Bathroom
Services and conveniences
General
Accessibility and suitability
Pool and spa
Health and safety
Laundry
Media and entertainment
Parking and transportation
Outdoor
Bedroom
Workspace
Things to do
Fitness
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers spacious rooms, friendly staff, and great food, as highlighted in many guest reviews. Additionally, guests have exclusive access to The Blue Harbour Health Club and Spa, The Blue Harbour Fitness centre, and a cozy lounge bar.
Is parking available at the hotel?
Yes, the hotel offers valet parking and private parking, as mentioned in the amenities section.
How is the food quality at the hotel?
Guests have praised the great food and breakfast at the hotel. Some reviews mentioned that the fish and chips were very good, while others highlighted the incredible food in the restaurant.
What can guests expect in terms of cleanliness and customer service?
Guests can expect exceptional cleanliness, attentive staff, and excellent housekeeping, as mentioned in the reviews. However, some guests have also expressed concerns about the hotel showing signs of age and the need for refurbishment.
When is the best time to visit the hotel?
The high season at the hotel is in July, as per the seasonality information provided. This could be a great time to experience the hotel's facilities and the iconic setting by the harbour and River.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a River View
Guests highly recommend choosing a room with a river view for a more enjoyable stay, as the views are spectacular.
Be Mindful of Spa Facilities
Some guests found the spa facilities to be oversold, with limited amenities. It's advisable to manage expectations regarding the spa and its offerings.
Check for Room Maintenance
Several guests noted that the rooms are spacious but may be in need of renovation. It's recommended to inquire about the room's condition before booking.
Consider the Breakfast Inclusion
If breakfast is not included, it's advisable to explore nearby dining options, as some guests found the breakfast at the hotel to be expensive.
Be Cautious Around the Pool Area
Guests reported safety concerns around the pool area, including wet floors and broken tiles. It's important to be cautious and mindful of potential hazards.
Verify Additional Charges
Some guests experienced unexpected additional charges. It's recommended to carefully review the final bill and address any discrepancies promptly.
Explore Nearby Attractions
The hotel's proximity to attractions like Stamford Bridge and Chelsea F.C. makes it convenient for sports enthusiasts to explore the area.
Request Room Maintenance Promptly
If any maintenance issues arise during the stay, it's advisable to promptly notify the staff for timely resolution, as some guests encountered room-related issues.
Consider Parking Alternatives
Guests found the valet parking experience challenging. It's advisable to explore alternative parking options in the vicinity for convenience.
Manage Expectations for Hotel Facilities
Some guests noted that the hotel is showing signs of age and may require refurbishment to maintain its 5-star rating. It's recommended to manage expectations regarding the overall facilities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | June | $294 | $264 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 74% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 2.9 mi | London City | 10.1 mi |