Overview

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The Rubens At The Palace

39 Buckingham Palace Road, London, SW1W 0PS, United Kingdom
+44 207 834 6600

$192+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 2,267 reviews
See all reviews

Review highlights

  • 9.9
  • 9.5
  • 8.9
  • 5.1

Good to know

  • Friendly atmosphere
  • Friendly service
  • Train station is close

Nearby

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    About

    With a stay at The Rubens At The Palace, you'll be centrally located in London, minutes from Victoria Palace Theatre and Buckingham Palace. This 4-star hotel is close to Big Ben and Harrods.

    Rooms

    Make yourself at home in one of the 161 individually decorated guestrooms. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). This hotel also features gift shops/newsstands, wedding services, and complimentary use of a nearby fitness facility.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Laundry facilities
    • Babysitting/child services (surcharge)
    • Free Internet
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,267 reviews
    • 9.9 "Terrific location."
    • 9.5 "World class service."
    • 8.9 "Breakfast is good."
    • 8.2 "Food is delicious."
    • 7.0 "Internet works."
    • 5.1 "Average value."
    • 4.5 "Not very comfortable."
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    Overall Rating

    8.7 Excellent
    Based on 1,496 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.1 "81% found the restaurant service to be one of the best."
      7.2 "Housekeeping was great, according to 72%."
      8.4 "84% were happy with the room service."
    • 8.8 "Breakfast is good."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.1 "Vibe was decent."
    • 4.8 "Value below average."
      4.2 "58% said the breakfast was too expensive."
      1.6 "84% said beverages were too expensive."
    • 4.8 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.3 "57% complained about the bathroom."
      3.0 "70% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      0.3 "97% were disappointed with the minibar."
      1.2 "For 88%, the rooms looked old."
      4.6 "54% had problems with the shower."
      4.1 "59% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 4.3 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.1 "59% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
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    Overall Rating

    8.8 Excellent
    Based on 249 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 6.6 "Vibe was decent."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.1 "Average value."

    Overall Rating

    8.4 Excellent
    Based on 90 reviews
    • 9.9 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 6.6 "Vibe was decent."
    • 4.9 "Rooms are not good."
      2.1 "79% said rooms were small."
    • 4.2 "Not very comfortable."
      2.1 "79% said rooms were small."

    Overall Rating

    8.3 Excellent
    Based on 430 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 6.5 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.3 "Average value."
    • 4.6 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.6 "54% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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