Overview

The Rubens At The Palace
Top City Hotel

39 Buckingham Palace Road, London, SW1W 0PS, United Kingdom
+44 207 834 6600

$184+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 2,182 reviews
See all reviews

Review highlights

  • 9.9
  • 9.4
  • 8.9
  • 5.1

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    With a stay at The Rubens At The Palace, you'll be centrally located in London, steps from Royal Mews and Queen's Gallery. This 4-star hotel is close to Buckingham Palace and Big Ben.

    Rooms

    Make yourself at home in one of the 161 individually decorated guestrooms. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). This hotel also features gift shops/newsstands, wedding services, and complimentary use of a nearby fitness facility.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Laundry facilities
    • Babysitting/child services (surcharge)
    • Free Internet
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,182 reviews
    • 9.9 "Terrific location."
    • 9.4 "World class service."
    • 8.9 "Breakfast is good."
    • 8.1 "Food is delicious."
    • 7.0 "Internet works."
    • 5.1 "Rooms are ok."
    • 4.3 "Not very comfortable."
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    Overall Rating

    8.7 Excellent
    Based on 1,483 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.3 "83% found the restaurant service to be one of the best."
      7.5 "Housekeeping was great, according to 75%."
    • 8.8 "Breakfast is good."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.0 "Vibe was decent."
    • 5.0 "Average value."
    • 4.7 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.3 "57% complained about the bathroom."
      3.0 "70% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      0.3 "97% were disappointed with the minibar."
      3.4 "66% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 4.3 "Not very comfortable."
      1.7 "83% said rooms were small."
      3.4 "66% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
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    Overall Rating

    8.8 Excellent
    Based on 240 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 6.9 "Vibe was decent."
    • 5.8 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.0 "Average value."
    • 4.6 "Not very comfortable."
      2.1 "79% said rooms were small."
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    Overall Rating

    8.4 Excellent
    Based on 87 reviews
    • 9.9 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 6.6 "Vibe was decent."
    • 4.8 "Rooms are not good."
      1.9 "81% said rooms were small."
    • 4.0 "Not very comfortable."
      1.9 "81% said rooms were small."

    Overall Rating

    8.3 Excellent
    Based on 370 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 6.5 "Internet is average."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.5 "Average value."
    • 5.1 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 4.2 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.5 "55% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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