Room is quite basic and could do with having a small fridge.
4 stars
The Tower Hotel, London
St Katharine's Way, London, E1W 1LD, United Kingdom
London, United Kingdom
See location+44 207 523 5063Photos of The Tower Hotel, London
Overview
The Tower Hotel features several amenities. Among these amenities is access to a fitness center. This fitness center includes a gym and a workout room that enables guests to exercise and maintain their figure while they're away from home. Other amenities include a restaurant, a bar, a lounge and a banquet room. There's a concierge at the front desk who's ready to provide aid and guidance whenever necessary. The staff is multilingual and the property is completely smoke-free and wheelchair accessible. At the Tower Hotel, visitors have access to meeting rooms, conference facilities and a business center, which may be ideal for business travelers. Other services include laundry service, dry cleaning and room service.
Every room at the Tower Hotel has free high-speed internet so that guests can surf the web on their computers, laptops, smartphones or other electronic devices. Each room also has a flatscreen TV with Freeview channels, which gives visitors the chance to enjoy entertainment. Every room is wheelchair accessible and smoke-free, too. Also, every room has air conditioning so that guests can remain cool and comfortable during their stay.
The Tower Hotel is close to numerous lively destination. For instance, popular restaurants like Tom Simmons - Tower Bridge, Emilia's Crafted Pasta, Cantina del Ponte and The Anchor Tap are minutes away from the hotel's front door. Also, attractions like Tower Bridge, Tower of London, Ceremony of the Keys and St. Katharine Docks are nearby, too. Lastly, London City Airport and Heathrow Airport are close to the hotel, while train stations like Gallions Reach and Tower Hill are minutes away.
Latest deals for The Tower Hotel, London
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Tower Hotel, London
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Kitchen
- Electric kettle
- Kitchenware
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Accessibility and suitability
- Increased accessibility
- Elevator
- Multi-lingual staff
- Accessible by elevator
- No smoking
- Pets not allowed
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Sofa
- Landmark view
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Coffee shop
- Dining table
Parking and transportation
- EV charging station
- Parking (surcharge)
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Grill
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Safe
Bedroom
- Socket near the bed
- Wardrobe or closet
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Tower Hotel, London
7.9
Good
8370 verified ratings
Wonderful
3278
Very good
1920
Good
1391
Okay
654
Fair
522
Mediocre
249
Poor
357
Summary of reviews
Guests say
Guests appreciated the fantastic location and beautiful views, particularly of the Tower Bridge. However, many expressed dissatisfaction with the service, citing issues like poor customer service, lack of air conditioning, and cleanliness problems in the bathrooms. While some enjoyed the breakfast and the helpful staff, the overall experience was marred by service-related complaints.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
469 reviews
8.1 out of 10
11 reviews
7.6 out of 10
10 reviews
All reviews
Hotel is in goot shape, but shows some age. Rooms are small, London style. Location directly at the foot of Tower Bridge is brilliant.
We liked the location and breakfast. The room though was too hot 25 C and the faucet leaked all night. Staff were fine but mostly not good english speakers, so communication was a little tough both ways, I couldn’t understand them very well and visa versa. When I told them of the problem with the room temperature the person just gave excuses rather than a promise to check and fix the issue.
The location is incredible, but had a perhaps led to complacency. The room was very tired, albeit with an amazing view of the river: furniture was damaged, bathroom had mildew and thin, worn towels. Service in the outdoors bar was really slow, with us needing to remind the staff several times that we had actually placed a drinks order, getting the reply “oh yeah - hang on”. But we had a great loca...
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Pros (+) Great setting
Cons (-) No air con. Stifling!
Pros (+) Location
Cons (-) Service, cleanliness, housekeeping
Pros (+) View was amazing, great location
Cons (-) Had a problem with A/C quickly supplied a fan.
Pros (+) The view.
Cons (-) Frig in room.
Pros (+) The location of this hotel is unbelievable! It literally sits right on the Thames river, and the view of the Tower bridge is stunning!! Not to mention it’s incredibly beautiful on the inside, it has fantastic amenities and the restaurant inside is wonderful! It’s also a very simple walk across the bridge to the other side to get to the Tower of London and a plethora of other restaurants and shoppi...
Cons (-) The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.
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Pros (+) Staff friendly
Cons (-) Noise from wedding music way after midnight. Slow check in and check out
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at The Tower Hotel?
The Tower Hotel offers a fitness center, a restaurant, a bar, a lounge, a banquet room, a concierge, multilingual staff, meeting rooms, conference facilities, a business center, laundry service, dry cleaning, room service, free high-speed internet, flatscreen TVs with Freeview channels, wheelchair accessibility, smoke-free rooms, and air conditioning.
What can I expect from the food quality at The Tower Hotel?
Guests have praised the breakfast at The Tower Hotel as excellent. The hotel also offers a restaurant, bar, and room service, providing a variety of dining options for visitors.
How is the cleanliness at The Tower Hotel?
Guests have consistently mentioned that the hotel is clean, with staff ensuring that the rooms and bedding are spotless. However, some reviews have noted that certain areas, such as the bathrooms, may be in need of updating.
Is parking available at The Tower Hotel?
The hotel offers parking with an EV charging station, but it is available for a surcharge.
When is the best time to visit The Tower Hotel?
The high season at The Tower Hotel is in July, while the low season is in January. Visitors can expect amazing views and a comfortable stay, but it's important to note that some guests have mentioned that the hotel may be a bit dated and in need of refurbishment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading for a River View
Guests have suggested that upgrading to a room with a river view, especially of the Tower Bridge, is worth the extra cost.
Take Advantage of the Location
The hotel's proximity to popular attractions like Tower Bridge, Tower of London, and St. Katharine Docks makes it an ideal choice for sightseeing.
Be Mindful of Room Selection
Some guests have reported that certain rooms may be dated, and issues with air conditioning have been mentioned. Checking recent reviews for room-specific feedback could help in selecting a more comfortable room.
Explore Nearby Dining Options
Guests have praised the hotel's location for its proximity to various restaurants and bars, such as Tom Simmons - Tower Bridge, Emilia's Crafted Pasta, and The Anchor Tap.
Consider Transportation Options
The hotel's closeness to train stations like Gallions Reach and Tower Hill, as well as its accessibility to London City Airport and Heathrow Airport, makes it convenient for travelers relying on public transport or flights.
Take Note of Housekeeping Feedback
Some guests have mentioned issues with cleanliness and facilities. It may be helpful to check recent reviews for any updates on the hotel's housekeeping standards.
Check for Renovations
Recent guests have noted that the hotel is undergoing refurbishments, particularly in the carpets. It's advisable to inquire about the status of these renovations before booking.
Enjoy the Fitness Center
The hotel's fitness center, including a gym and workout room, provides an opportunity for guests to maintain their fitness routines while traveling.
Plan Ahead for Early Check-in
Some guests have experienced delays during check-in, especially when arriving earlier than the standard check-in time. Contacting the hotel in advance to arrange early check-in could help avoid any inconvenience.
Location
St Katharine's Way, London, E1W 1LD
What's nearby
- Tower Bridge191 yd
- Tower of London217 yd
- The Shard0.6 mi
- St. Paul's Cathedral1.2 mi
- East End1.4 mi
- Waterloo1.7 mi
- London Eye2 mi
- Strand2.1 mi
- Big Ben2.2 mi
- Palace of Westminster2.2 mi
- Central London2.3 mi
- Charing Cross2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Tower Hotel, London
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $267 |
Average price (weekend night) | $264 |
When to book a room at The Tower Hotel, London
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | London City |
Distance to airport | 5.3 mi |
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