Room is quite basic and could do with having a small fridge.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at The Tower Hotel, by Thistle
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Reviews of The Tower Hotel, by Thistle
7.8
Good
16877 verified ratings
Wonderful
6633
Very good
3858
Good
2493
Okay
1330
Fair
1025
Mediocre
575
Poor
970
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, often highlighting beautiful views and convenient access to attractions. Many guests also appreciated the spaciousness of the rooms, especially the suites and recently renovated accommodations. However, cleanliness was a recurring issue, with several reviews mentioning dirty rooms, outdated bathrooms, and maintenance problems. Service experiences were mixed, with some guests finding staff friendly and helpful, while others reported dismissive or unhelpful interactions. Overall, the location and room size stood out as positives, but cleanliness and service inconsistencies detracted from the experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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7.8 out of 10
8975 reviews
8 out of 10
658 reviews
7.1 out of 10
226 reviews
8.9 out of 10
2 reviews
7.9 out of 10
11 reviews
All reviews
Hotel is in goot shape, but shows some age. Rooms are small, London style. Location directly at the foot of Tower Bridge is brilliant.
We liked the location and breakfast. The room though was too hot 25 C and the faucet leaked all night. Staff were fine but mostly not good english speakers, so communication was a little tough both ways, I couldn’t understand them very well and visa versa. When I told them of the problem with the room temperature the person just gave excuses rather than a promise to check and fix the issue.
The location is incredible, but had a perhaps led to complacency. The room was very tired, albeit with an amazing view of the river: furniture was damaged, bathroom had mildew and thin, worn towels. Service in the outdoors bar was really slow, with us needing to remind the staff several times that we had actually placed a drinks order, getting the reply “oh yeah - hang on”. But we had a great loca...
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Pros (+) Great setting
Cons (-) No air con. Stifling!
Pros (+) Location
Cons (-) Service, cleanliness, housekeeping
Pros (+) View was amazing, great location
Cons (-) Had a problem with A/C quickly supplied a fan.
Pros (+) The view.
Cons (-) Frig in room.
Pros (+) The location of this hotel is unbelievable! It literally sits right on the Thames river, and the view of the Tower bridge is stunning!! Not to mention it’s incredibly beautiful on the inside, it has fantastic amenities and the restaurant inside is wonderful! It’s also a very simple walk across the bridge to the other side to get to the Tower of London and a plethora of other restaurants and shoppi...
Cons (-) The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.
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Pros (+) Staff friendly
Cons (-) Noise from wedding music way after midnight. Slow check in and check out
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered at The Tower Hotel?
The Tower Hotel offers a fitness center, a restaurant, a bar, a lounge, a banquet room, a concierge, multilingual staff, meeting rooms, conference facilities, a business center, laundry service, dry cleaning, room service, free high-speed internet, flatscreen TVs with Freeview channels, wheelchair accessibility, smoke-free rooms, and air conditioning.
What can I expect from the food quality at The Tower Hotel?
Guests have praised the breakfast at The Tower Hotel as excellent. The hotel also offers a restaurant, bar, and room service, providing a variety of dining options for visitors.
How is the cleanliness at The Tower Hotel?
Guests have consistently mentioned that the hotel is clean, with staff ensuring that the rooms and bedding are spotless. However, some reviews have noted that certain areas, such as the bathrooms, may be in need of updating.
Is parking available at The Tower Hotel?
The hotel offers parking with an EV charging station, but it is available for a surcharge.
When is the best time to visit The Tower Hotel?
The high season at The Tower Hotel is in July, while the low season is in January. Visitors can expect amazing views and a comfortable stay, but it's important to note that some guests have mentioned that the hotel may be a bit dated and in need of refurbishment.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading for a River View
Guests have suggested that upgrading to a room with a river view, especially of the Tower Bridge, is worth the extra cost.
Take Advantage of the Location
The hotel's proximity to popular attractions like Tower Bridge, Tower of London, and St. Katharine Docks makes it an ideal choice for sightseeing.
Be Mindful of Room Selection
Some guests have reported that certain rooms may be dated, and issues with air conditioning have been mentioned. Checking recent reviews for room-specific feedback could help in selecting a more comfortable room.
Explore Nearby Dining Options
Guests have praised the hotel's location for its proximity to various restaurants and bars, such as Tom Simmons - Tower Bridge, Emilia's Crafted Pasta, and The Anchor Tap.
Consider Transportation Options
The hotel's closeness to train stations like Gallions Reach and Tower Hill, as well as its accessibility to London City Airport and Heathrow Airport, makes it convenient for travelers relying on public transport or flights.
Take Note of Housekeeping Feedback
Some guests have mentioned issues with cleanliness and facilities. It may be helpful to check recent reviews for any updates on the hotel's housekeeping standards.
Check for Renovations
Recent guests have noted that the hotel is undergoing refurbishments, particularly in the carpets. It's advisable to inquire about the status of these renovations before booking.
Enjoy the Fitness Center
The hotel's fitness center, including a gym and workout room, provides an opportunity for guests to maintain their fitness routines while traveling.
Plan Ahead for Early Check-in
Some guests have experienced delays during check-in, especially when arriving earlier than the standard check-in time. Contacting the hotel in advance to arrange early check-in could help avoid any inconvenience.
Location
St Katharine's Way, London, E1W 1LD
What's nearby
- Tower of London185 yd
- Tower Bridge216 yd
- The Shard0.6 mi
- St. Paul's Cathedral1.2 mi
- East End1.4 mi
- Waterloo1.7 mi
- London Eye2 mi
- Strand2.1 mi
- Big Ben2.2 mi
- Palace of Westminster2.3 mi
- Central London2.3 mi
- Charing Cross2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Tower Hotel, by Thistle
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | September | $240 | $303 |
Cheapest month to stay with an average 50% drop in price. | Most expensive month to stay with an average 53% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Tower Hotel, by Thistle
Which month has the cheapest rates at The Tower Hotel, by Thistle?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Tower Hotel, by Thistle is January, with an average nightly rate of $163. The most expensive month is June at $276 per night.
What is the cheapest day to book The Tower Hotel, by Thistle?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Tower Hotel, by Thistle is Sunday, with an average nightly rate of $182. The most expensive day is Saturday at $399 per night.
How far in advance should you book The Tower Hotel, by Thistle?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Tower Hotel, by Thistle, book around 1 week in advance. This could save you approximately 38% compared to booking last minute.
KAYAK's top tips for your stay at The Tower Hotel, by Thistle
FAQs when booking at The Tower Hotel, by Thistle
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.3 mi | London City | 5.3 mi |