Overview

The Grand Hotel

18-20 Trebovir Road, London, SW5 9NH, United Kingdom
+44 207 373 6625

$67+

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Rates

Overall guest ratings

6.7/10 Good
Based on 2,231 reviews
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Review highlights

  • 9.7
  • 4.8
  • 3.9
  • 3.1

Good to know

  • Close to public transport

Nearby

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    About

    With a stay at The Grand Hotel in London (Kensington), you'll be convenient to Kensington Roof Gardens and Imperial College London. This hotel is close to Royal Albert Hall and Harrods.

    Rooms

    Make yourself at home in one of the 62 guestrooms. Conveniences include phones and coffee/tea makers, and you can also request irons/ironing boards.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge during limited hours.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Room service
    • 24 hour front desk
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    6.7 Good
    Based on 2,231 reviews
    • 9.7 "Terrific location."
    • 8.0 "Great service."
    • 4.8 "Internet is poor."
    • 3.9 "Breakfast is below average."
    • 3.1 "Horrible vibe."
    • 2.7 "Awful rooms."
    • 2.1 "Quite uncomfortable."
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    Overall Rating

    6.5 Good
    Based on 847 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.1 "Internet is average."
    • 4.1 "Disappointing food."
    • 3.7 "Breakfast is below average."
    • 3.0 "Horrible vibe."
      2.6 "74% criticized the unstylish hotel."
    • 2.3 "Awful rooms."
      0.6 "94% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      0.8 "92% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      0.9 "91% thought the tv was sub-standard."
    • 1.7 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.4 "96% criticized the small bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
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    Overall Rating

    6.8 Good
    Based on 490 reviews
    • 10.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      7.3 "73% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 4.7 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Disappointing food."
      1.8 "82% did not enjoy the desserts."
    • 3.5 "Breakfast is below average."
    • 3.1 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
    • 2.6 "Awful rooms."
      0.8 "92% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      2.5 "For 75%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      4.9 "51% were unhappy with the view."
      1.9 "81% had problems with the shower."
    View all review categories

    Overall Rating

    6.6 Good
    Based on 66 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 2.7 "Awful rooms."
      0.7 "93% said rooms were small."
      1.5 "85% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
      0.7 "93% said rooms were small."

    Overall Rating

    6.9 Good
    Based on 825 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.9 "Breakfast is below average."
    • 3.1 "Awful rooms."
      0.8 "92% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.2 "88% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      1.0 "90% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
      4.0 "Air conditioning was criticized by 60%."
      1.1 "89% thought the tv was sub-standard."
    • 3.0 "Horrible vibe."
      2.6 "74% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
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    Good to know
    "Close to public transport"
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