With a stay at The Grand Hotel in London (Kensington), you'll be convenient to Kensington Roof Gardens and Imperial College London. This hotel is close to Royal Albert Hall and Harrods. Make yourself at home in one of the 62 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones and coffee/tea makers, and you can also request irons/ironing boards. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and tour/ticket assistance. Take advantage of the hotel's room service (during limited hours). Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge during limited hours.
The location of the hotel
The size of the room.
the hotel was very new and confortable, central and the staff was so nice and helpfull i will definitly stay there again
Narrow corridor, difficult to carry luggage
My room was spotlessly clean with a very comfortable bed and powerful shower in the en-suite.
modern and clean
The rooms were far too small
Toilet and shower very small. Only one chair for two people is one chair too few.
Beautifully refurbished, clean, staff very friendly. Hotel centrally sited and ideal for our purposes.
The Hotel was very accomodating, the staff were very friendly and checking in was very easy and quick.
The breakfast was average as there wasn't much of a selection but still enjoyed it. There was a huge error with the booking as it quoted us £14 for the room which I was very suspicious of anyway and when I rang the hotel to ask it was actually £55 which is still a very good price though.
Very close to tube stations and Earl's Court Exhibition Centre Clean, comfortable room Friendly, helpful staff
Nothing really. Very minor points are that it would have been handy to have a shower cap but got one at nearby chemist. Also only two teabags and one carton of milk but plenty of nearby shops.
Clean, friendly staff, great location, value
Room v small (but expected that). The reception and directions of rooms need to be more clearly marked - particularly the way back to reception.