The staff were friendly and efficient
The room was not clean. There was hair (pubic) in the shower. There was no alarm clock. The check-in staff barely spoke english. We had to drag our heavy luggage up and down 3 flights of stairs with no assistance from staff (my wife and I are both in our 50's).
The room was too small for three despite of what the staff promised
reception staff, very nice and helpfull twin room at the back of the hotel
breakfast, noisy and hot doubleroom at the front of the hotel
Location good ,adjacent to tube station
The hotel is run-down, poorly maintained , toilet did not work properly, laundered but stained threadbare sheets, gaps around windows, broken blinds, sheets of timber laying against wall outside room for no obvious reason. Hostel level accomadation.