Xquisite Stay Penthouse Apartment

The hotel has received feedback about cleanliness issues, including dirty rooms, unclean bedding, and shared spaces that were not well-maintained. It's important to note that some guests have reported encountering unclean facilities and unpleasant odors.

Some guests have expressed concerns about the security and safety of the property, including broken locks on room doors, unsecured windows, and difficulties in feeling safe within the building. Additionally, there have been reports of feeling unsafe due to the condition of the surrounding area.

While some guests have reported issues with the facilities and services, others have mentioned that the rooms are equipped with basic amenities. However, it's important to note that there have been complaints about the lack of functioning lights, broken blinds, and shared bathrooms that were not initially disclosed.

Guests have raised concerns about the customer service, with reports of rude and unprofessional behavior from staff members. Additionally, there have been complaints about difficulties in reaching the staff and receiving assistance when encountering issues during their stay.

Based on guest feedback, it's important to consider the potential challenges related to cleanliness, security, and customer service. Visitors may want to carefully consider their stay, especially if they are sensitive to issues such as unclean rooms, safety concerns, and unresponsive staff.

Some guests were surprised to find out that the property was shared after making the payment. Double-check the booking details to ensure you are comfortable with the accommodation type.

Several guests reported issues with bedroom door locks. Prioritize confirming the security features of the room upon arrival.

Guests have mentioned cleanliness issues, including dirty towels and unclean bedding. Consider checking the room thoroughly upon arrival and addressing any concerns with the staff immediately.

Some guests felt unsafe in the surrounding area. It’s advisable to research the neighborhood and consider personal safety when staying at this location.

Guests have experienced difficulties with the check-in process, including the need to call ahead and delays in being let into the building. Ensure you are clear on the check-in procedures to avoid any inconvenience.

Parking options are limited, and nearby overnight parking can be expensive. If traveling by car, explore alternative parking arrangements in advance.

The heating system was reported to be stuck on, causing discomfort. Inquire about the heating controls and ventilation upon arrival to ensure a pleasant stay.

Some guests encountered issues with bathroom facilities, such as a lack of shower and drainage problems. It’s recommended to verify the condition of the bathroom upon arrival.

In case of dissatisfaction with the accommodation, nearby hotels like the Crowne Plaza were recommended as alternatives. Consider having backup options in mind.

Several guests expressed disappointment with the property not meeting their expectations. It’s advisable to keep an open mind and be prepared for a different experience than advertised.