Overview

Norfolk Plaza Hotel

29-33 Norfolk Square, London, W2 1RY, United Kingdom
+44 207 723 0792

$80+

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Rates

Overall guest ratings

6.4/10 Good
Based on 1,240 reviews
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Review highlights

  • 9.6
  • 7.9
  • 3.6
  • 2.8

Good to know

  • Train station is close

Nearby

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    About

    With a stay at Norfolk Plaza Hotel in London (Paddington), you'll be convenient to Marble Arch and Selfridges. This hotel is close to Royal Albert Hall and Imperial College London.

    Rooms

    Make yourself at home in one of the 87 air-conditioned guestrooms. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

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    Amenities

    • Laundry service
    • Meeting/Banquet facilities
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.4 Good
    Based on 1,240 reviews
    • 9.6 "Terrific location."
    • 7.9 "Good service."
    • 7.9 "Tasty food."
    • 7.5 "Good breakfast."
    • 5.2 "Average cleanliness."
    • 3.6 "Bar is not good."
    • 2.8 "Awful rooms."
    • 2.7 "Terrible amenities."
    • 2.3 "Disappointing internet connection."
    • 1.4 "Horrible vibe."
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    Overall Rating

    6.6 Good
    Based on 533 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 5.3 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 3.5 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      2.5 "75% criticized the small bathroom."
    • 2.3 "Awful rooms."
      3.4 "66% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were clean enough."
      3.0 "70% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      3.1 "69% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
      2.5 "75% criticized the small bathroom."
    • 2.3 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall Rating

    6.6 Good
    Based on 421 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.6 "Tasty food."
    • 7.3 "Good breakfast."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 2.3 "Awful rooms."
      3.3 "67% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      3.6 "64% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
    • 2.3 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    5.4 Okay
    Based on 12 reviews
    • 9.6 "Terrific location."
    • 2.5 "Awful rooms."

    Overall Rating

    6.1 Good
    Based on 272 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 3.2 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
    • 2.9 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 2.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 2.0 "Awful rooms."
      0.8 "92% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      2.7 "73% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      0.3 "97% thought the tv was sub-standard."
    • 1.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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