Overview

Norfolk Plaza Hotel

29-33 Norfolk Square, London, W2 1RY, United Kingdom
+44 207 723 0792

$93+

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Rates

Overall guest ratings

6.4/10 Good
Based on 1,230 reviews
See all reviews

Review highlights

  • 9.5
  • 8.3
  • 3.1
  • 3.0

Good to know

  • Train station is close

Nearby

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    About

    With a stay at Norfolk Plaza Hotel in London (Paddington), you'll be convenient to Hyde Park Speakers' Corner and Selfridges. This hotel is close to Royal Albert Hall and Imperial College London.

    Rooms

    Make yourself at home in one of the 87 air-conditioned guestrooms. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

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    Amenities

    • Laundry service
    • Meeting/Banquet facilities
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.4 Good
    Based on 1,230 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
    • 8.1 "Food is delicious."
    • 7.5 "Good breakfast."
    • 5.8 "Average cleanliness."
    • 3.1 "Bar is disappointing."
    • 3.0 "Awful rooms."
    • 2.2 "Disappointing internet connection."
    • 1.4 "Horrible vibe."
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    Overall Rating

    6.6 Good
    Based on 528 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.1 "91% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 2.5 "Awful rooms."
      3.5 "65% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.5 "65% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
      2.8 "72% criticized the small bathroom."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 1.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall Rating

    6.6 Good
    Based on 405 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.8 "Tasty food."
    • 7.3 "Good breakfast."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 2.6 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 2.5 "Awful rooms."
      3.4 "66% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall Rating

    5.1 Okay
    Based on 12 reviews
    • 9.5 "Terrific location."
    • 2.6 "Awful rooms."

    Overall Rating

    6.2 Good
    Based on 282 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Great service."
      8.0 "80% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.2 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.9 "Awful rooms."
      0.9 "91% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      2.9 "71% said rooms were small."
      0.3 "97% thought the tv was sub-standard."
      0.7 "For 93%, the rooms looked old."
    • 1.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Train station is close"
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