Overview

Norfolk Plaza Hotel

29-33 Norfolk Square, London, W2 1RY, United Kingdom
+44 207 723 0792

$69+

Rates
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Overall guest ratings

6.4/10 Good
Based on 1,180 reviews
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Review highlights

  • 9.6
  • 8.3
  • 8.0
  • 3.2

Good to know

  • Train station is close

Nearby

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    About

    With a stay at Norfolk Plaza Hotel in London (Paddington), you'll be convenient to Hyde Park Speakers' Corner and Selfridges. This hotel is close to Royal Albert Hall and Imperial College London.

    Rooms

    Make yourself at home in one of the 87 guestrooms. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

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    Amenities

    • Laundry service
    • Meeting/Banquet facilities
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Business center
    • Internet
    • Room service
    • Restaurant
    • Air-conditioned
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.4 Good
    Based on 1,180 reviews
    • 9.6 "Terrific location."
    • 8.3 "Great service."
    • 8.0 "Food is delicious."
    • 7.2 "Good breakfast."
    • 5.3 "Average cleanliness."
    • 3.2 "Awful rooms."
    • 2.5 "Disappointing internet connection."
    • 2.0 "Horrible vibe."
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    Overall Rating

    6.5 Good
    Based on 554 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.0 "Average cleanliness."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 2.9 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.7 "Awful rooms."
      4.5 "55% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      0.8 "92% found problems with the furniture."
      3.3 "67% had problems with the shower."
      2.9 "71% criticized the small bathroom."
      0.4 "96% thought the tv was sub-standard."
    • 2.5 "Disappointing internet connection."
    • 1.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 448 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.6 "Tasty food."
    • 6.8 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
    • 3.2 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.1 "Awful rooms."
      3.6 "64% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      4.6 "54% said rooms were small."
      1.0 "90% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      4.5 "55% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
    • 2.3 "Disappointing internet connection."
    • 2.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall Rating

    5.4 Okay
    Based on 23 reviews
    • 9.6 "Terrific location."
    • 4.0 "Not very comfortable."
    • 2.8 "Awful rooms."

    Overall Rating

    6.6 Good
    Based on 153 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Good value."
    • 7.1 "Good breakfast."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 3.0 "Awful rooms."
      1.1 "89% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
    • 2.4 "Disappointing internet connection."
    • 1.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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