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Breakfast- continual effort to maintain cleanliness and to keep things supplied. Micki++ Easy use business center, fridge, one room w/ multiple areas (lounge, dining, work, sleep) Piles of towels & linens outside of rooms looked AWFUL & a 1st! Families near solo traveler, Numerous dirty bowls, broader tv selection, wanted a single but got a double twice.
Room was very clean and updated. Hotel staff was super friendly and helpful. Continental breakfast was a nice bonus too
Modern furnishings and great location Coffee bar/front desk was confusing
Love the room and Location We were told in our reservation that we would get a king size or queen size bed and we were given two doubles. That did not make for the romantic weekend that my wife and I had planned. And when we asked about getting a single queen or king we were told there were none left even though we had root quest in our room well in advance. We are extremely disappointed.
My wife and I stayed at this hotel this past weekend for a quick weekend getaway while my mother in law watched our two little boys. We had a great time and this hotel was very impressive. The front desk staff was very helpful and switched us to a room with a King Size bed after we realized we had booked a double. The pool was warm and very relaxing. The bed was comfortable and the breakfast was delicious. I would recommend this hotel in a heartbeat. There really wasn't anything about this hotel that I didn't like. Maybe if we had stayed longer we would have noticed something, but during our shor stay, everything was excellent.
It was beautiful. The people who worked there were so nice and really friendly and professional!!!!! They continued to surprise us with their caring ways. We have told everyone we know about this place. We had a wonderful stay and would LOVE to stay there again. Thank You so much for all you do!!! We were so so happy!!!!! Thank You, Tamara Alter P.S. We also stayed one night at the Hyatt Regency Denver Tech and it was not as nice as this. There wasn't anything we didn't like. Wonderful stay!!!!!
Extend the breakfast at least until 10:30
Great experience. Good rate, clean room and all Eco friendly.
Very clean and relaxed atmosphere. Great customer service, free breakfast spread in the AM was a good assortment :)
I had just called off my wedding and needed a place to hide out. I found the Element online and it was just what I needed. An efficient, modern room with a kitchenette, super comfy bed and great view. The evening happy hour was a nice way to get out among other people. The pool area was sparse and could have used a hot tub/jacuzzi, fountain -- something to jazz it up a bit. An onsite spa or massage room would have been a welcome addition for the true unwinding experience.
room, near mall, decent breakfast, happy hour,pool, and fitness eqpt. noisy outside hallway, safe in room is broken, bathroom door warped -difficult to close room 137
Friendly staff, clean room, quality breakfast I had to book my room online as I waited in the lobby since I found a rate that was $15 cheaper at hotels.com. I think it would be a good business practice to price match. Hampton Inn would get to keep more of the profit.
Very clean rooms, comfortable beds and friendly staff. Breakfast is yummy and filling! Check out time is not until 12 noon so that makes it easier to get the kids up and ready. Even though the pool is heated it is still too cold to enjoy. We witnessed a few families leave after 10 minutes because it was just too cold.
Even though it was further from Denver than I had hoped it was easy to get downtown. Room was nice. Location to shopping was great. When the people above me showered it sounded like I had a cascading waterfall next to my head. Walls were thin.
The room and facility were very clean and well kept. The breakfast was delicious! I had reserved two queens because of four guests (two adults + two kiddos) and was "upgraded" to a king with sofa-sleeper. I'm pretty easy-going so it was okay...but it still bothers me when hotels take it upon themselves to change my reservation. Other than that the stay was great.
Nice newer hotel. Property was clean, room was great, bed comfy. While confusing for find at first, it's actually easily accessible from the interstate. Great breakfast, hot option was different every morning of our stay. Note the street name (Trainstation Circle); the properly will be literally right on the light rail line once track is extended and the station construction is completed. That will be crazy convenient for business travelers or tourists who are going downtown. Nice workout room, and there's a nearby park (very short drive) with an awesome walking trail. If you're lucky you will see several deer as we did on our last night. It was a bit surprising that such a nice hotel with an indoor pool did not also have a hot tub. We were really hoping for a warm soak but sadly that was not available - not even in the room since it only has a large shower but no tub. Our room didn't get maid service one morning. We had a late breakfast and left the DND hanger on the door until we left for the day at about 10:30 AM. Housekeeping was still working on our floor, but somehow they didn't get our room done. The night clerk was kind enough to bring up a fresh towel, shampoo, and soap.
we enjoyed the facilities. the rates and buffet breakfast every morning and the happy hour. wehave our family reunion there every year and like the openness of the lounge as it give yoy a place to gather. we enjoy using embassy suites for what we do with our families and friends .we will use embassy suites again next year.it has everything we need .your service was excellent and hospality was great. hotel security was just hovered around a person .made you feel uncomfortable.kids in swiming pool area was always being watched and told to not make any noise. just being to strict.always watching. just felt they were to strict.
This is a very new property, modern, clean, up-scale but with a very great price for the weekend! My wife and I entertained our son and his wife along with our grandchild..all in a two-room standard suite..and it worked out beautifully. With the full breakfast in the morning and cocktail hour and munchies for all (except our grandchild of course), it was a tremendous value. The location is perfect for shopping, and seeking out other places to eat..very easy to find off of I25--for tripping around Denver. I asked for a crib and it was delivered immediately for the grandchild. A perfect value and location for a weekend touring around the Denver area!
Breakfast was good and complete for all tastes, rooms very clean, conference rooms for every size, quick multiple elevators A 30.00 charge being put on my charge card for "just in case I incur an expense" and then taking days for it to be refunded back into my account. I did not knowingly authorize that charge.
This is our 2nd year staying at this location for our family reunion and the atrium is a wonderful gathering place. Great value!!
Happy hour was great and made to order breakfast nice except for the glue fumes from the carpet being replaced Renovation, fumes and noise from construction and carpet glue, broken furniture in the room.
This was a great place to stay with kids. I took my daughter and 4 grandkids and all had a wonderful time. The adults love the separate room to sleep and relax. Everyone enjoyed the pool and the breakfast.
The hotel was clean, well-located and the staff was friendly. The constant slamming of doors. Our "next door neighbors" banging on our door all through the night (they keep thinking it was their room and they were drunk). Cleaning staff ignoring Do Not Disturb sign and banging on the door.
The place had a resort flavor to it. Quiet, isolated yet near town. The staff was helpful, friendly and genuine. Room was well designed and comfortable. Breakfast was surprisingly full with a pleasant courtyard for eating and a small but nice pool.
Easy access to to streets for travel around city. Staff made the stay . room was in good shape. No real family amenities, this is a business stay hotel, if that is what you are after this is a good place. road construction in getting into hotel.
I liked that it had a washer and dryer to clean your close with.. It was also in a great location. The beds were a little tough and the bathroom is small
This hotel was excellent. It was clean, comfortable and the staff was friendly & efficient. Reasonable price included free internet & breakfast.
Very clean, spacious,comfortable. Very friendly bed. Had to wait until 5 to check in as room wasn't cleaned yet. Other than that excellent. Lots of plugs for multiple devices. Great wifi signal. Didn't have time to eat the breakfast so can't comment on that.
The staff was friendly and helpful, they had a very good complementary breakfast with more than just muffins and pastries like some hotels. The room was clean, they had an in-room safe, extra towels, and extra pillows of different firmness so you could find one that suits your preference. There were many places to shop and eat from fast food to fine dining within 1-2 miles of hotel. Also close to prominent businesses in the area. Although it is supposed to be non-smoking. I noticed a smoky smell in the hallway. The hotel interior is showing some age, however the rooms were clean. Swimming pool area is outside and visible from the parking lot. No privacy.
Checking out Cheap mattress Cheap pillows Pull out sofa was awful Kids running/crying below our room sounded like they were in our toom. A very poorly built hotel. Bathing lighting was awful. Whatever the sheets were washed in made your skin just itch. My family all had very itchy skin wherever these sheets touched you. I would not recommend this hotel and would never stay here again. The manager had zero care when we expressed how terrible the mattresses were.
Comfortable sleeping arrangements for a family with 2 teens. No kitchenette.
Excellent facilities and fantastic value. Clean and modern accommodations with a great staff. Bathrooms a little small.
Room for look and close where we were going Spa was Luke warm . Though we were getting a king size bed got queen size. Noise level from above was like they had paper wall. Room405 must had a party until 4:15 .wife let me set them straight made me think I was a flea bag hotel . Next morning went to get breakfast but was out egg and bacon had to wait about 20 min help was wipe down outside wall
We were greeted by very friendly and accommodating front desk staff. Check in was straightforward. The room was clean and inviting. Breakfast was quite sufficient. This was a great value! N/A
The location. This was a horrible experience from the time we walked through the front door. All the staff was in a meeting about an inspection they had just had. I stood at the front desk yelling "hello" and finally someone came to the desk stammering an apology. This was approximately 4pm and they didn't have our room ready, they didn't have another room that we could have so we had to wait in the lobby 45 minutes for this whole process to happen. (that's 45mins I didn't get to spend with my grandchildren) When we got to the room there were no tissues, just an empty box, no water cups and I would be willing to bet they couldn't have found a cheaper toilet paper even if they had tried. It literally fell apart in you hands. The towels were rough, I don't think they had ever seen fabric softener. The phone next to the bed didn't work and the information on the phone was inaccurate and outdated. I went down one night to get a candy bar from the front area, myself and another guest stood there for probably 10 minutes until finally I left the $2.00 on the counter and went back to my room. My card key didn't work, thank goodness my husband was in the room. I went on the TV to give feedback on our stay but that application wasn't working. I found the manager to be rude and obviously needing more training to do the job she held.
Stay at this property weekly. After staying at,several surrounding properties this is,by far the best
This guest did not leave comments about this hotel.
Great location & price. Helpful staff. Room was very small.
Bed was good! Smelled like smoke everywhere. All entrances are packed with men smoking.
The non refundable pet fee per pet is a ridiculous policy! It should be refundable! Or a flat fee for the room.
This is a great property !! The staff is very pleasant and helpful. Much cleaner then other extended stays in the area. We had a great stay. Thank You !!
The staff is excellent!Thank You for all your help and kindness during my stay. This property is by far the cleanest and the staff members are very helpful and pleasant.I have stayed in the surrounding properties and have been very disappointed.
Great place !!! I have had nothing back great service.
Convenience Somewhat dirty
this 2 star hotel was much better than the other 2.5 star hotel I had the night before. Friendly staff, clean quiet, just what I expected no it was great
The location. It was close to my meeting location. The free breakfast was a joke. Just instant oatmeal and hot water and coffee. One of the workers tried to soften me up by saying they usually had muffins as well, which would not have sweetened the deal on my end. Not anything like a 2.5 star htl bkfst
Great location and value.
Location and access to highways was great. Overall it was a good hotel. Advertised with an inclusive breakfast, but you had to pay for the breakfast. With no other restaurant within walking distance, you were very limited to their breakfast bar.
I liked that our room and everything around us was really quiet and peaceful. Smelled and looked very clean as well. I booked a room with a tub/shower. They put us in a handicapped room. I went to switch rooms and the man told me that they only had showers no tubs. When i paid an extra $15 for that...I would have been like ok whatever, but when i went to turn the shower on there was a huge leak so i was mainly getting sprayed in the face..There was also no fan in the restroom so i had to keep the door open which i like a warm bathroom. Having the door open did not help.
Very clean, great customer service, very comfortable. We had don't distrub on our door! We were there for 2 nights! Didn't really won't anyone on our room! But, house cleaning still came in while we were out.
Check in and check out were quick and easy . Rooms were clean . we enjoyed everything the hotel had to offer
Expensive for what it was, staff was tacky, felt like a truck stop. Went to marriott very close by the next night for twenty dollars less and was much better quality and staff were very professional.
Nice spa. Decent value for breakfast. Close to my office There were hairs in the tub when i arrived. Super Gross. The Room service ended early in my opinion but at least they had the littele convenience store set up.
Clean, quiet... breakfast was worth every penny. No liquor license bar was closed down
staff very friendly and helpful isolated location, room needed maintenence
Hotel was clean and comfortable, breakfast wasnt bad at $11.00. If you like to explore in your down time this hotel is not for you. Nothing within walking distance. Would recommend fir a buisness traveler. After checking in I was trying to nap before a meeting but someone randomly walked into my room using a key? Breakfast isnt included it $11.00 and there isnt any places close ao $11.00 is really your only option.
The waffles at the morning breakfast were a special treat.
Convenience to my daughter's workplace, No
The check in and out staff were very pleasant. The rooms seemed clean, and I have been in some where behind the doors were dirty. The pool seemed to need repainting, as our son got paint in the bottom of his foot, as the paint is peeling off.
I Enjoyed the hotel it was perfect for what we needed had a great breakfast better than most. Once also very quiet at night and when we got up the next morning I didn't hear anybody else showers Did not get to stay at the hotel long enough not to enjoy
The affordable price, the location near I-25, quick check-in process, the continental breakfast looked okay. Broken fixtures, dirty carpet and walls, loud heating unit, room was a freezing 42 degrees when we arrived.
The staff of this motel is the best I have ever had the pleasure of enjoying
The staff was very pleasant. Even though we had to wait 24 hours, they still upgraded our room because of the broken sink. The new room also had a lot of issues with it, but I appreciated the staff handling the first issue. Beds were decently comfortable. Our sink broke when we tried to turn it on the first time. Some of our electrical outlets did not work. There were exposed wires, cigarette burn holes in our down comforter on the bed, etc. The hotel was very dirty and unclean, with lots of broken amenities. I would not stay there again.
Nothing My credit card was overcharged. Even after I checked out.
Nothing.... The sheets had stains, very little parking, noisy at night, beds were uncomfortable, outdated rooms and amenities
I have nothing nice to say about my visit. The rooms were filthy. Druggie's were hanging outside the hotel rooms. The bath tub floor was black. When I lifted the sheets on the bed their was hair and lip stick stains. I went to the office to have at least the sheets changed and they said they would do so. When I returned a couple of hours later the sheets were still their. So I went to the front office and the lady handed me the sheets so I can change it. When I removed the sheets I found Piss stains all over the bed. They ended up moving me to another extended stay due to the conditions, but I will never again stay at an extended stay or recommend to friends or family.