Hotel Maya - a DoubleTree by Hilton Hotel
700 Queensway Drive, Long Beach, CA 90802, United States
+1 562 435 7676From
$178
Cheapest
rate per night
7.2
Good
based on 816 reviews
About Hotel Maya - a DoubleTree by Hilton Hotel
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
The Hotel Maya is a sprawling 11-acre DoubleTree by Hilton Hotel resort that welcomes a range of clientele from business travelers to couples on romantic getaways and families on vacation to local residents on “staycation”.
The Hotel Maya is composed of five buildings one housing a restaurant, reception area, conference room, and fitness center, and the four other buildings feature the guest rooms. The mix of guests creates a highly social vibe. The rooms are tropically decorated, some with harbor views. All rooms have glass-topped desks, flat-screen TVs, electric kettles, Keurig coffeemakers, mini-fridges, and robes and slippers.
Located on Long Beach Harbor, near the Queen Mary, The Maya is within proximity of tons of historic sites and amenities. Guests can travel to downtown Long Beach from the hotel’s free shuttle or take a low-cost water taxi to all point along Long Beach Harbor. Ranging from a nine-minute drive to a fifty-minute drive, visitors can travel to the Aquarium of the Pacific, the Long Beach Convention Center, Huntington Beach, The Los Angeles County Museum of Art, and the Santa Monica Pier. Families love that Disneyland Park is only 16 miles away.
The resort offers its own amenities right on-site such as tequila tastings, s’mores kits for nightly gatherings around eight fire pits, a pool and hot tube, fitness center, and business center. Fuego, an on-site restaurant, offers wraparound views of the harbor, farmhouse tables, saddle-leather bar stools, and a hookah lounge.
In addition to relaxing accommodations and fun amenities, Hotel Maya also hosts daily activities such as cocktail-making contests and children's cooking classes. Hotel Maya has something for every traveler.
Photos of Hotel Maya - a DoubleTree by Hilton Hotel
Property safety measures
Hotel Maya - a DoubleTree by Hilton Hotel has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Latest deals for Hotel Maya - a DoubleTree by Hilton Hotel
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Standard Rooms($178 - $466)
Standard room
King Rooms($208 - $749)
King room
Queen Rooms($189 - $497)
Queen room
Double Rooms($199 - $886)
Double room
Deluxe Rooms($247 - $938)
Amenities at Hotel Maya - a DoubleTree by Hilton Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- First-aid kit
- Enhanced cleaning
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Thermometers for guests provided by property
- All plates, cutlery, glasses and other tableware have been sanitized
- Safe
- Delivered food is securely covered
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
Services and conveniences
- Wedding services
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Multi-lingual staff
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Garden view
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Picnic area
- Garden
Things to do
- Gift shop
- Bicycle rental
- Cycling
- Table tennis
- Water sport facilities (on site)
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Smartphone dock
Parking and transportation
- EV charging station
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Computer use available
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Reviews of Hotel Maya - a DoubleTree by Hilton Hotel
7.2
Based on 816 verified guest reviews
7.2Solo
7.0Families
7.4Couples
7.2Friends
Pros +
Cons -
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I checked in through the app which allowed me to pick a room. But when I checked in, they gave me a different room.
Pros:Amazing view, beautiful grounds. Great location.
Cons:Our stay was disappointing. We arrived at 4 for check-in and our room wasn’t ready. They said they’d call when it was ready, hour and half later, they never called, we called and it was ready. Later that night, I got in the shower and there were 3 old bars of soap still in the shower, indicating it hadn’t been thoroughly cleaned. Icing on the cake, at 9:30 the next morning (check out at 11) the cleaners tried to come in my room even though I had the “do not disturb” magnate on the door. They wouldn’t come in too if we hadn’t had the latch on the door. They tried continuously until my husband got up and told them to go away. Overall, terrible service.
Pros:The hotel itself is an older hotel that has been renovated to be a hipper more boutique style hotel. The changes are nice and the restaurant had great food, atmosphere, staff and entertainment. The rooms were nice and decent. Th doors to the rooms were carved wood which gave the rooms a more Mexican style theme. Beds were comfortable but i found the pillows to soft. The hotel provides earplugs which are useful if you are a light sleeper due to the boat and ship horns that blow over the water. The rooms also include a Kerig style coffee maker with different coffees and teas to choose from. We did not use it but it was nice to know it was there. The best thing about this hotel is the views of the Long Beach shoreline. During the day or at night it is beautiful to see over the bay in between. The location is optimal if you are going to visit the Queen Mary as it is about a 15 minute walk.
Pros:Perfect location, very friendly staff.
Cons:Parking too expensive for guests
Pros:The stay was great .but there was mold in tub .
Cons:Mold in tub.wedding going on next to out rooms.pool not open
Pros:Room was crisp and clean. Property and view was pretty.
Cons:Special event affected the noise during our stay. Circular courtyard provided lots of noise from other guests.
Pros:We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership.
Cons:During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.
Pros:The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp
Pros:The staff was very courteous from the moment we arrived and very helpful the entire time. We would recommend this hotel to anyone visiting the Long Beach area in the future.
Pros:Easy access to bus line ( bus line is Clean an convenient) takes you to downtown long beach. Free shuttle to cruise ship terminal. Great pool and pool bar staff. Cool/funky mayan theme throughout.
Location
700 Queensway Drive, Long Beach, CA 90802
What's nearby
- Aquarium of the Pacific0.4 mi
- Shoreline Village0.5 mi
- Pike at Rainbow Harbor0.6 mi
- Museum of Long Beach0.6 mi
- RMS Queen Mary0.7 mi
- Long Beach Convention & Entertainment Center0.7 mi
- Long Beach Cruise Terminal Dome0.7 mi
- One World Trade Center0.7 mi
- City Hall Long Beach0.8 mi
- City Place Shopping Center1.2 mi
- Museum of Latin American Art1.6 mi
- Pacific Island Ethnic Art Museum1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Maya - a DoubleTree by Hilton Hotel
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $299 |
Average price (weekend night) | $338 |
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 57% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.
When to book a room at Hotel Maya - a DoubleTree by Hilton Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Hotel Maya - a DoubleTree by Hilton Hotel
- If you’re after a cheap room at Hotel Maya - a DoubleTree by Hilton Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in September and January.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Maya - a DoubleTree by Hilton Hotel, plan to stay on a Monday or Wednesday. The most expensive day is usually Sunday.
- The cheapest price a room at Hotel Maya - a DoubleTree by Hilton Hotel was booked for on KAYAK in the last 2 weeks was $200, while the most expensive was $538.
FAQs when booking at Hotel Maya - a DoubleTree by Hilton Hotel
Nearby hotels and places to stay
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See cheapest stays in Long BeachMost recommended
See most recommended stays in Long BeachGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Long Beach Municipal |
Distance to airport | 5.0 mi |