Lorenskog Hotels

The room is spacious enough for us, a family with 2 parents and 2 children. There are also play room for my children during our stay at the hotel. I also like the hotel because it has free parking facility for the guests

quiet place, close to supermarket and bus to the city centre breakfast time: should be opened later than 9.30 during the week, at least until 10.30.

The staff was polite. The distance far fromOslo

We had a clean and comfortable room. The view from great - we were on the 16th floor. Very helpful staff.

The location there has gone a lot of things wrong for us at the grand hotel unfortunately. there has not been room cleaning the whole weekend. the video system dind't work proper and this could not be solved. the spa we couldn't make use of with our 2 1/2 year old, because he should be 3 years. unfortunately they could only inform us about this after we were dressed in our bading suits. the hotel staff wasn't very cooperating.

location was great. breakfast was poor and needed to wait for the coffee very long. Rooms need renovation badly.

Comfort, breakfast Noise during the night from outside.

location poor business center (only 1 computer, tiny) poor barkeeper in Grand Cafe: did not know his sherries nor acquavit: served both different sherries and aquavit than asked for. door to french balcony could not be closed properly letting in a lot of noice during the night.

Very nice breakfast in nice room The interior of the rooms is "dated"

Stig the Receptionist at front desk who tried to rectify the problems with our rooms My wife and I arrived on the 17th August 2015, and on attempting to check-in we were told the "computer system" was not working and therefore we we not able to check in. We were told to either wait (they could not provide an estimate on how long it would take). After a 15-min wait we were checked in "manually". As an American Carlson member, I presented my Club Carlson Gold card, but it wasn't accepted because my trip was booked through Kayak! Nevertheless after a short delay we were in our room. Immediately we noticed that the carpet in the room was dirty, and there were 2-single beds (as opposed to a double as we booked) Credit to the front desk staff who promptly reassigned us to a "newly refurbished" room. The room was a marked improvement over the last, and we happily settled in; unpacking our suitcases and preparing for an afternoon of sightseeing. On return in the evening, we prepared for the night and around 20:00 we tried to lock the door. The door lock did not work. A call to the front desk and a couple of minutes later someone from maintenance was at our door. I explained that the door wouldn't lock from the inside and he insisted that the lock was working. I was a bit taken back by his curt response, but nevertheless invited him to try. What followed next had me flabbergasted! The maintenance employee closed the door, and using his body weight proceeded to to yank on the door handle until he could engage the lock. Curtly he replied, "There it is locked". I attempted to unlock door by turning the lock itself and when I couldn't he demonstrated how to unlock the door. Standing on his toes and again using all his body weight he pressed down on the door handle until the lock disengaged. Again the curt response, "There it is unlocked". I couldn't believe it! Visibility annoyed at this point, when I pointed out that locking the door in such a manner would be a fire hazard (not to mention my wife will never be able to unlock the door if I locked it), he suggested that I actually didn't need to lock the door as no one from the outside could get in without a key. In response I stated that any member of staff could enter if the door was unlocked, to which he acknowledged was true and said I could either call the front desk to arrange a new room, lock the door as he demonstrated, or leave the door unlocked; but there was nothing he could do to fix the lock. Another call to the front desk and we were offered a room on the 20th floor. So after repacking we moved to our 3-room for the day. From then on the only issues we faced were with our room keys. Every time we left our room, the room key would not let us back in. So we had to make our way to the front desk where they would make a new key. Every time without fail!

Friendly staff,nice room and very clean.Good location. We decided to have a meal on the night we arrived in the dining room,waiter said how good the food was,he took our order and we ordered a bottle of wine then he returned to say all that was available was a burger.Not good for first impression.

We don't know what we would have liked because our reservation was cancelled on the morning of our flight to Oslo because of a hotel workers strike. Obviously, we didn't like the need to find another hotel at the very last minute.

Alt er på en viss god stabil nivå Astronomisk pris for å brke internett i lobby.

Breakfast was great Rooms were small, pillows were terrible.

The breakfast was quite good. The rooms were not clean properly (Dust and hair). Carpet was filthy. Water boiler was unhealthy. Due to an extreme noise level our first room (9th floor) was changed. The bed was uncomfortable and it was very difficult to sleep two persons in it, being way too soft. The extra pillow in the cabinet was full of hair. The lunch/Xmas buffet came with a surprise, a black/short curly hair on the ham. The male receptionist should not be working in a service oriented job. He had a very arrogant attitude.

Yes, good location and good breakfast

This hotel has all the needed facilities and is perfectly located in the centre of Oslo. Despite agreement there was no early check in possible and no coffee/tea facility available. The TV was also very old.

The comfort, internet access, the central location, comfortable rooms, little noise it was easy to see that all the fruit on the breakfast table was sliced the day before. It would have been more delicious with fresh sliced. Equal with the "agurk". Since I'm not at coffee drinker I would have liked green tea.

location, morning meal

Location, close to the city center

I liked the fact that the room had a bathtub and nice big bathrobes. They breakfast was very ordinary, I would expect a little more from this hotel. But breakfast was still good.

availability of business suite for internet access