Hilton Los Angeles Airport

Reviews

Pros

"Lobby was nice, clean rooms." (in 128 reviews)

"Staff friendly and food excellent" (in 141 reviews)

"Really nice hotel worth every penny." (in 72 reviews)

Cons

"Room smelled like cigarette smoke." (in 65 reviews)

"The bathroom was falling apart." (in 30 reviews)

"No free wifi" (in 5 reviews)

Show reviews that mention

+

airport shuttle

close to the airport

parking was expensive

free wifi

car rental

small bathroom

comfortable bed

hotel was nice

nice hotel

friendly staff

clean room

refrigerator or microwave

great location

Excellent

Sep 2018

10.0

Proximity to airport clean

distance to downtown
Excellent

Feb 2018

9.4

Not a Typical Airport Hotel

This Hilton is reasonably priced because of its proximity to LAX. But it is not a typical airport hotel, because it is elegant, modern, and it has most of the conveniences a traveler needs. Pre-arrival check-in, digital key, smart elevators, and stayconnect, which allows you to control the tv with your phone-a real plus for germaphobes.

This visit was a bit awkward because the front driveway and entrance is being renovated, but I’m sure that will be completed as soon as possible.
Excellent

Nov 2017

8.8

pretty good

Great location, staff good, love the lifts here, room spacious! Stayed one night. Would come back

exec lounge was quite small and the food offering was poor. sausage wrapped in bacon and bread and some other thing. Not enough room to sit as busy noise from the airport - take ear plugs!
Excellent

Oct 2017

10.0

Nice room
Excellent

Jul 2017

9.1

Restaurants too expensive. Dirty glasses in room. Did not look like sheets had been changed
Okay

Jun 2017

5.4

They didn't mention that you had to pay 35$ a night to park. A 200$ room for the night should come with parking.
Excellent

May 2017

10.0

Best hotel 5/5

The hotel was very big and clean

I liked everything
Okay

Apr 2017

4.8

Horrible experience

Our connecting Delta flight was cancelled due to the recent weather and system issues. We couldn't get another flight for 36hrs. After arriving at the hotel at 1am, I was told that a strict check-in time was 3pm. I explained the circumstances, but no one was accommodating. They kept explaining their check-in policy and advised not to fall asleep in the lobby or security would request us to leave. There were several travelers in the lobby for the same reason. As I saw hotel customers check out, I asking about room availability. I was told to wait until 9am when housekeeping arrives. At 9:30am, I asked for a room. I was then informed that I would have to pay $50 extra to get one of the first available rooms or continue to wait until 3pm! I had no choice but to pay extra. This was unacceptable!
Excellent

Mar 2017

10.0

Had a swell time!

There was a lot that hilton offered. To the point where we weren't able to do everything in the hotel for the 5 days we were there.

The only thing that was a struggle, is the narrow-ish drive in for the front of the hotel. If there's a busy day or event, good luck getting through the entrance with a vehicle.
Excellent

Mar 2017

10.0

the bar

shitty elevators, takes forever to get an elevator
Okay

Feb 2017

5.1

Convenient but not enjoyable

This was Convenient with the continuous shuttles and proximity to the airport.

This hotel is in a serious need of an update for rooms. My room was on the third floor. Immediately walking into my non-smoking room I detected the smell of stale old tobacco have a room that had one smoking allowed. The carpet was old and the decor was dated. In the bathroom some of the woodwork showed moisture decay. The bathroom was small and the sink stood at about mid thigh of this 5' 7" guy. This was not what I would consider an ACA accessible room based on the size of the restroom so I don't understand why the sink was so low. Generally this room made me feel like I was staying at a seedy motel rather than a Hilton.
Okay

Jan 2017

5.4

Room has a lot of facilities. Lobby is huge and luxurious. Breakfast was somehow rich. Staff are friendly.

Rooms were much smaller that the value expected vs. price paid. The toilet was not properly clean since there were long hairs in the sink and on the floor. Bathroom is so small for a Hilton.. I would have liked to have a personal scale in the room to weigh the luggage prior to going to the airport.

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