Plaza la Reina

Plaza la Reina offers a variety of amenities including a rooftop lounge, pet-friendly accommodations, in-suite minibars, in-suite dining options, a multilingual staff, WiFi throughout the property, an outdoor pool, and an on-site business center.

The concierge services at Plaza la Reina can assist guests with private shopping trips, car hires, fitness programs, tickets and reservations, and more, providing comprehensive assistance for all accommodation needs and other requests.

Guests have praised the hotel for its spotlessly clean rooms, although some mentioned occasional oversights by housekeeping. The property is cleaned by professional cleaning companies, and there are enhanced cleaning protocols in place, including disinfection of high-touch surfaces.

Guests have highlighted the staff's helpfulness, friendliness, and responsiveness. However, a few reviews mentioned instances of abruptness and unresponsiveness, indicating some variability in the staff's interpersonal interactions.

Some guests have expressed concerns about the expensive parking, while others mentioned issues with the laundry facilities, such as non-functioning appliances and occasional oversights by housekeeping.

Some guests reported encountering mosquitoes near rooms close to the fountain, so consider requesting a room away from this area to avoid this issue.

Not all rooms are equipped with a washer, so if this is important to you, ensure to check the room amenities before making a reservation.

Guests highly recommend enjoying alfresco dining at the rooftop lounge for a delightful experience.

Some guests experienced issues with room cleaning not being done daily or thoroughly, so it's advisable to communicate your preferences clearly with the staff.

The hotel's location offers numerous eateries and grocery stores, providing convenient dining choices within walking distance.

Some guests found the refrigerator to be loud, and rooms near the fountain may experience noise, so consider this when selecting a room.

Guests appreciated the spacious and comfortable rooms, but some had issues with the view, so consider requesting a room with a pleasant view when making a reservation.

The hotel offers rooms with kitchenettes and full kitchens, providing the convenience of preparing your meals during your stay.

If planning to use the sofa bed, be aware that some guests found it uncomfortable and not adequately prepared, so it's advisable to communicate your needs with the staff.

Several guests mentioned that parking was expensive, so consider this additional cost when planning your stay.