Undisclosed fees. Not just the dreaded "amentities fee" and taxes, but also a staff support fee that was not disclosed anywhere. Mandatory charges should be part of the rate, not tacked on after the fact. Shame on them!
4 stars
Kimpton Hotel Palomar Los Angeles Beverly Hills, An IHG Hotel
10740 Wilshire Boulevard, Los Angeles, CA 90024, United States
Los Angeles, CA
See location+1 310 475 8711Photos of Kimpton Hotel Palomar Los Angeles Beverly Hills, An IHG Hotel
Overview
The Riverside Inn is located in Grants Pass, offering beautiful views of the Rogue River. All of the guest rooms at this hotel feature private balconies for enjoying the views from your room. The hotel offers pet-friendly accommodations and family rooms with a budget-friendly style. It remains the largest full-service hotel on the river and is located right beside Hellgate Jetboat Excursions and the Taprock Northwest Grill. Southern Oregon’s finest adventures and attractions are easy to access from this inn, which faces the scenic Caveman Bridge.
The Riverside Inn features a seasonal outdoor pool and hot tub area. Continental breakfast is included with every stay, and free electric vehicle charging ports are located in the surface lot, where self-parking is free. Guests can enjoy a stroll through old town and enjoy lunch at many local cafes, check out local shopping, and more. There are also wine tours and adventure tours available. The inn offers standard rooms, accessible rooms, pet-friendly guest rooms, and upgraded deluxe rooms on the top floor that include additional living space and upgraded amenities.
The 63 guest rooms include free WiFi and refrigerators. This is a non-smoking property. The hotel offers laundry service and corporate event and meeting spaces for rent. They also provide assistance in planning events, including catering and A/V equipment. There is a 24-hour front desk that can handle all guest needs, including assistance with sightseeing tours and recommendations. The hotel also offers romance packages, wine country packages, and other specials to guests throughout the year.
Latest deals for Kimpton Hotel Palomar Los Angeles Beverly Hills, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Kimpton Hotel Palomar Los Angeles Beverly Hills, An IHG Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
General
- Family rooms
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining area
- Dining table
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Pool towels
- Massage
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Things to do
- Board games/puzzles
- Game room
- Darts
- Pool table
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Kimpton Hotel Palomar Los Angeles Beverly Hills, An IHG Hotel
7.7
Good
610 verified ratings
Wonderful
258
Very good
101
Good
100
Okay
45
Fair
39
Mediocre
15
Poor
52
Summary of reviews
Guests say
Guests appreciated the hotel's location and friendly staff, highlighting the cleanliness and amenities like free bikes and coffee. However, many expressed dissatisfaction with the value for the price, citing hidden fees, high deposits, and issues with room comfort. Overall, while some enjoyed their stay, others felt it did not meet expectations.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
30 reviews
5.6 out of 10
4 reviews
All reviews
Staff and lobby area were very nice. Hotel is worn, dingy and dated—especially in room. Fabric shower curtains are too small for shower size. No daily cleaning unless specifically requested. Good location, relatively close to all west LA attractions. In heart of Westwood, not Beverly Hills, as hotel name would have you believe. Good method for submitting service requests (text messages). Very resp...
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The staff is very nice and accommodating, but the value is relatively poor. First, the famous resort fees that really don’t include anything of real value. Second, the rooms are relatively old. The worse was what happened to my sister: after flying from Australia, she wanted to check in early and indeed they had rooms available. They charged her $50 for early checkin. This may be understandable, i...
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Pros (+) Nothing
Cons (-) They canceled our hotel stay
Pros (+) The staff was incredibly friendly and helpful. The beds were comfortable and the shower had plenty of room to move around in for those on the taller side.
Cons (-) I didn't see any notification about parking when I registered and was a bit surprised to find only valet parking available at cost of $45/night.
Cons (-) This is a three star hotel at best with a five star name. You can put lipstick in a pig but in the end it’s still a pig
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal for visits during the high season in October, offering a great location and convenient access to nearby attractions like the Getty Center and Westwood Village Memorial Park Cemetery.
How is the quality of the beds at the hotel?
While some guests found the beds uncomfortable, others appreciated the comfy beds and quiet rooms, making it a mixed experience.
Is parking readily available at the hotel?
Parking is available, with free self-parking and electric vehicle charging ports in the surface lot. However, some guests found the parking expensive, so it's recommended to inquire about the parking fees beforehand.
What can guests expect from the hotel's food quality?
The hotel offers a restaurant and bar with great food options, including a complimentary continental breakfast and special diet menus upon request, ensuring a satisfying dining experience.
How is the cleanliness and customer service at the hotel?
Guests have praised the hotel for being clean, quiet, and having friendly and accommodating staff. However, some guests have mentioned concerns about cleanliness and customer service, so it's recommended to communicate any specific needs to the attentive front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Guests recommend booking rooms on higher floors to avoid noise from the busy road, especially for units facing Wilshire Boulevard.
Be Mindful of Additional Fees
Guests advise being aware of additional fees, including parking charges, amenity fees, and taxes, which can significantly impact the overall cost of the stay.
Consider Room Selection Carefully
Some guests recommend requesting quiet rooms in advance to ensure a peaceful night's sleep, as certain rooms may be noisier due to their proximity to the road.
Take Advantage of Complimentary Wine Hour
Guests appreciate the daily complimentary wine hour, which provides a relaxing and enjoyable way to unwind at the hotel.
Explore Nearby Attractions
The hotel's convenient location near Westwood Village, UCLA, and various museums makes it ideal for exploring the local area and nearby attractions.
Check for Special Packages
The hotel offers romance packages, wine country packages, and other specials throughout the year, providing opportunities to enhance the stay with tailored experiences.
Utilize EV Charging Ports
For electric vehicle owners, the hotel offers free electric vehicle charging ports in the surface lot, providing a convenient amenity for eco-conscious travelers.
Inquire About Room Amenities
Some guests recommend confirming the availability of specific amenities, such as spa tubs, coffee makers, and bottled water, to ensure they meet individual preferences and needs.
Take Advantage of On-Site Facilities
Guests appreciate the hotel's facilities, including the gym, pool, and game room, which offer opportunities for relaxation and recreation during the stay.
Seek Assistance from the Front Desk
The 24-hour front desk can provide valuable assistance with sightseeing tours, recommendations, and addressing any guest needs, contributing to a more seamless and enjoyable experience.
Location
10740 Wilshire Boulevard, Los Angeles, CA 90024
What's nearby
- Getty Center2.4 mi
- Los Angeles County Museum of Art4.5 mi
- Hollywood Walk of Fame6.3 mi
- Hollywood Bowl6.7 mi
- Paramount Studios7 mi
- Universal Studios Hollywood7.2 mi
- Universal CityWalk7.2 mi
- Hollywood Sign8.3 mi
- San Fernando Valley8.8 mi
- Griffith Observatory8.8 mi
- USC9.1 mi
- Los Angeles Convention Center9.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Kimpton Hotel Palomar Los Angeles Beverly Hills, An IHG Hotel
Low season | October |
|---|---|
High season | November |
Average price (weeknight) | $324 |
Average price (weekend night) | $346 |
When to book a room at Kimpton Hotel Palomar Los Angeles Beverly Hills, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Los AngelesGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 7.0 mi |
Nearest Airport | Los Angeles |
Distance to airport | 8.4 mi |
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