Villa Maria Tayrona, a Kali Hotel

Villa Maria is 5 minutes away from the entrance of Tayrona park. The bungalows are in the middle of the nature, we had the one with sea view and was very peaceful. The rooms are nice and very spacious, with a little garden around and an amaca.

Me and my sister arrived early around 8.00 am at Villa Maria just to drop the luggages and go to the Tayrona park to spend the day. After giving the passport to the guy at the desk he advised us that our room was number 7 but we didn’t take the keys, we just left the luggages in front of the reception and we directly went to do the trail of Tayrona. After a long day in the park and 4h walking, we went back to the hotel around 5:00 pm, expecting that our belongings were in the rooms. It was raining, the reception is covered but open and the bags were still in the same place we left them at 8:00 in the morning, umid of course. Around happy hour time we asked if we could have a drink in the terrace and the waitress replied to us in a very rude way, without caring. During the happy hour and the dinners nobody cared about us, we had to call many times the waiters to ask water, the menu, etc. Also when we finished eating we stayed another 40 minutes and nobody removed our plates or check on us if we would liked something else. We left and that’s it. It happened the same the day after during breakfast, in general the people were not friendly at all. We have been completely ignored by the staff during all our stay. The WiFi is not working in the rooms and it is barely working at the reception and at the restaurant. The bungalow was very nice but we could hear every single step of the people of the room above us. In general we are very disappointing, the structure and the park is amazing for the nature around you, it’s a very peaceful place. Unfortunately the service is very bad for that kind of hotel and the price we spent.