AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast offerings?
The hotel offers a hot breakfast with a great variety and tasty options, including several sources of protein. Guests have also enjoyed complimentary home-baked cookies and a happy hour with free beer and wine.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned concerns about cleanliness, such as finding black mold on a bathroom pocket door and encountering an odor in the room. However, many guests have also praised the cleanliness and comfort of the rooms.
How are the hotel staff and customer service?
Guests have consistently praised the friendly and helpful staff, with specific mentions of staff members being incredibly welcoming, friendly, and accommodating. However, there have been some concerns about noise levels and the responsiveness of the front desk.
What are the hotel's unique amenities?
The hotel offers a variety of amenities, including a fitness center, outdoor pool, and board games/puzzles for entertainment. Additionally, guests have appreciated the spacious and well-equipped guest suites, as well as the complimentary breakfast and social hour with free beer and wine.
Is there anything to be aware of regarding the hotel's location?
While the location is convenient for some guests, others have noted that it is not within walking distance to many restaurants and that the area can be noisy due to nearby industrial and road noise. Additionally, there are limited options for local bars close by.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Room Selection
Some guests recommend requesting a room away from the highway to minimize noise disturbances.
Nearby Attractions
The hotel is conveniently located near several attractions, including the Louisville Zoo and the Louisville Waterfront Park, making it an ideal base for exploring the area.
Special Services
Guests appreciated the complimentary hot breakfast with a variety of options, and the social hour with free beer and wine, providing a pleasant and social dining experience.
Staff Service
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Toni and Jesse for their exceptional service.
Room Amenities
Some guests found the rooms to be spacious, clean, and equipped with a fully functional kitchen, providing a comfortable and convenient stay.
Cleanliness Concerns
Several guests reported issues with cleanliness, such as dirty rooms, lack of clean towels, and instances of mold, suggesting a need for improved housekeeping standards.
Accessibility
The hotel offers increased accessibility features, including roll-in showers and elevator access, catering to guests with specific mobility needs.
Breakfast Experience
While the breakfast was generally well-received, some guests suggested adding fresh fruit and salad options to enhance the variety and quality of the breakfast offerings.
Noise Levels
A few guests mentioned noise disturbances from the nearby highway and loud cleaning staff, recommending rooms in quieter areas of the hotel for a more peaceful stay.
Maintenance Issues
Some guests encountered maintenance issues such as broken bathroom amenities and worn-out carpets, indicating a need for better maintenance and upkeep of the facilities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | April | $146 | $158 |
Cheapest month to stay with an average 42% drop in price. | Most expensive month to stay with an average 258% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Staybridge Suites Louisville-East By IHG is January, with an average nightly rate of $102. The most expensive month is April at $184 per night.
The cheapest day to book Staybridge Suites Louisville-East By IHG is Monday, with an average nightly rate of $112. The most expensive day is Tuesday at $158 per night.
To get the best price at Staybridge Suites Louisville-East By IHG, book around 5 weeks in advance. This could save you approximately 44% compared to booking last minute.
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 11.6 mi | Louisville Intl | 11.1 mi |
