Pros (+) Everything
Cons (-) The price. In June, I booked a room here for $50. The price wasn’t so great this time.
2 stars
Comfort Suites University
Photos of Comfort Suites University
Overview
The non-smoking Comfort Suites University hotel in Lubbock, TX near Texas Tech University has all the essentials you need to stay on your game and be your best. We are near everything Lubbock has to offer including museums, entertainment, wineries, the United Supermarkets Arena, Depot Entertainment District and Buffalo Springs Lake. Amenities include free hot breakfast, free WiFi, an indoor heated pool and hot tub, business center and fitness center. Earn rewards with every stay with our Choice Privileges Rewards program. No Pets Allowed.
Amenities at Comfort Suites University
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
General
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Services and conveniences
- Business center
- Wake-up service
- Key card access
- Express check-out
- 24hr front desk
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Fax
- Desk
Dining
- Microwave
- Refrigerator
- Coffee machine
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Pool and spa
- Hot tub
- Indoor pool
Things to do
- Gift shop
- Bicycle rental
Parking and transportation
- Free parking
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Comfort Suites University
8.1
Very good
686 verified ratings
Wonderful
393
Very good
111
Good
55
Okay
25
Fair
29
Mediocre
22
Poor
51
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many expressed dissatisfaction with the cleanliness of the bathrooms and the rudeness of the staff. Noise from outside and inside the hotel was also a common complaint, impacting the overall experience. While some guests found the amenities enjoyable, the inconsistency in service left a negative impression on others.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
468 reviews
8.2 out of 10
138 reviews
8.8 out of 10
15 reviews
9.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Comfort Suites University?
Guests have mentioned that the beds are very comfortable and the rooms are spacious, providing a good night's sleep.
Is parking readily available at Comfort Suites University?
Some guests have mentioned challenges with parking, especially during events at the adjacent event center. It's advisable to consider potential parking issues during peak times.
How is the food quality at Comfort Suites University?
Guests have appreciated the breakfast selection and the poolside happy hour. However, some have mentioned issues with specific food items, such as the taste of the eggs and running out of certain breakfast items on occasion.
What is the cleanliness like at Comfort Suites University?
Several guests have praised the cleanliness of the hotel, while others have reported issues with room cleanliness, such as sticky floors and unclean showers.
How is the customer service at Comfort Suites University?
Guests have highlighted the friendly and helpful staff, particularly at the front desk and during breakfast service. However, some have mentioned noise disturbances and challenges with room cleanliness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
May is mentioned as the low season, which could be a good time to visit for a quieter experience and potentially lower rates.
Explore Nearby Attractions
Maxey Park, Museum of Texas Tech University, and National Ranching Heritage Center are all within a few miles of the hotel, offering convenient and interesting outings.
Check Room Cleanliness
While many guests praised the cleanliness, some mentioned issues with dirty rooms. It may be advisable to check the room upon arrival and request a change if cleanliness standards are not met.
Inquire About Noise Levels
Some guests reported noise disturbances from neighboring rooms. It might be helpful to inquire about quieter room options or bring earplugs for a more peaceful stay.
Take Advantage of the Indoor Pool and Hot Tub
Several guests enjoyed the indoor pool and hot tub, highlighting them as clean and well-maintained amenities.
Consider Bringing Your Own Toiletries
A few guests mentioned issues with the provided toiletries. Bringing your own toiletries might ensure a more comfortable experience.
Ask About Breakfast Selection
While many guests praised the breakfast, some mentioned running out of certain items. Checking with the staff about the breakfast selection could help manage expectations.
Inquire About Parking
Parking was mentioned as an issue by some guests, especially during peak times or when events are held nearby. It might be helpful to inquire about parking availability and alternatives.
Consider Visiting During High Season
September is noted as the high season, which could be ideal for those looking to experience the area during a livelier time with potentially more events and activities.
Location
4927 Marsha Sharp Freeway, Lubbock, TX 79410
What's nearby
- Maxey Park1 mi
- South Plains Mall1.9 mi
- Museum of Texas Tech University2.4 mi
- National Ranching Heritage Center2.5 mi
- Shadow Hills Golf Course2.5 mi
- Rawls Course2.8 mi
- Lubbock Municipal Coliseum2.8 mi
- Jones AT&T Stadium3.1 mi
- Lubbock War Memorial3.5 mi
- Science Spectrum & OMNI Theater3.5 mi
- Buddy Holly Statue4 mi
- Lubbock Memorial Civic Center4.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites University
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $94 |
Average price (weekend night) | $143 |
When to book a room at Comfort Suites University
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites University
FAQs when booking at Comfort Suites University
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Value for money | 8.3 |
|---|---|
Distance to city center | 3.7 mi |
Nearest Airport | Lubbock |
Distance to airport | 8.6 mi |
Everything you need to know for your stay in Lubbock
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