Guest reviews
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All Reviews
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Overall Rating
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 7.0 "Housekeeping was great , according to 70%." -
9.0 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." 10.0 "100% thoughtbeverage prices were a great value ." 10.0 "100% thought it was agreat value ." -
7.8 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
7.5 "High comfort."9.5 "95% thought
rooms were spacious ." 7.3 "73% said thebeds were comfortable ." -
7.5 "Good location."10.0 "100%
liked the proximity to sightseeing ." 8.8 "Easily accessible by car , said 88%." 9.6 "96%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.8 "Rooms are ok."5.0 "Only 50% thought the
furniture was functional ." 6.7 "67% thought thebathroom was big enough ." 6.7 "67% thought theminibar was ok ." -
5.9 "Internet is average."
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3.6 "Wellness & sports facilities were not very nice."
Overall Rating
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." -
7.8 "High comfort."7.5 "75% said the
beds were comfortable ." 9.5 "95% thoughtrooms were spacious ." -
7.7 "Good breakfast."
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7.2 "Nice rooms."7.5 "75% said the
beds were comfortable ." 9.5 "95% thoughtrooms were spacious ." -
7.2 "Good location."
Overall Rating
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." -
9.1 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
7.9 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
7.6 "Good location."10.0 "100%
liked the proximity to sightseeing ." -
7.4 "High comfort."9.6 "96% thought
rooms were spacious ." -
7.0 "Nice rooms."7.0 "70% said the
beds were comfortable ." 5.0 "Only 50% thought thefurniture was functional ." -
6.7 "Average cleanliness."
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3.1 "Disappointing wellness & sports facilities."
Overall Rating
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." -
8.0 "Breakfast is good."
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8.0 "Bar is amazing."
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7.4 "Good location."
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7.2 "High comfort."9.5 "95% thought
rooms were spacious ." 7.2 "72% said thebeds were comfortable ." -
6.5 "Rooms are ok."7.0 "70% said
rooms were clean ."
Overall Rating
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9.1 "Excellent value."
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8.9 "Great service."9.2 "92% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
8.1 "Breakfast is good."
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7.5 "High comfort."7.3 "73% said the
beds were comfortable ." 9.4 "94% thoughtrooms were spacious ." -
7.4 "Good location."
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6.8 "Average cleanliness."6.9 "Only 69% said
rooms were clean enough ." -
6.6 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
The staff is great. The rooms are nice, large and comfortable. The walls are too thin, I didn't get to sleep until late because of the noise and was woke up early because of noise as well.
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5.7review from
A/C didn't work properly in the room. ☹️️
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7.4review from
Updated decor, spacious room, good breakfast. Leaky refrigerator left a huge puddle inside our door; luckily it was a tile floor.
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7.7review from
When I arrived the front desk lady was very sweet and asked why we were traveling, I informed her we had lost my grandma and we were coming home from the funeral. She offered her condolences and waived our pet fee. It was a small gesture but greatly appreciated since we were tight with money from an unexpected trip.
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2.0review from
Nothing really stands out. I had a request for the office manager several days before my stay- I left my telephone number and email on 3 separate occasions. No call back or attempt to reach back out to me was made. She conveniently "left" for the day on each attempt.
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6.0review from
Staff were very friendly. Rooms spacious, beds comfortable. They were very accommodating when I wanted to switch to a quieter room away from the noisy freeway side. Problem was they didn't record the room change properly, and thus sold someone my new room, which meant I was awoken in the middle of the night by someone who'd been give a key to my room and would've barged right in if I hadn't put the bar across the door.
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8.0review from
The room was spacious and clean. The housekeeper does a wonderful job. The first day my towel was ragged. With frayed edges and very worn. That was the only day. The bed was a bit soft for me, but not really a problem. The windows faced the west and that sun was so bright and hot that I had to have the shades down the whole time. Kinda of a bummer. But what the heck, the price was right
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8.0review from
Spacious comfortable room,but shades were broken and difficult to rsise. There were very noisy people above us...even at 3:00 AM. Hotel was very busy, lots of people using the pool. Friendly staff. Noisy...broken shades. Maintenance came to fix the shades but they still did not work.
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10.0review from
This hotel made a big improvement on this in regards to management and facility since last summer. Just keep it up. I suggest to change the pool water once every six months.
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3.3review from
- Cleanliness. I didn't even take a shower there because the bathroom was so gross - Thin walls. You can hear your neighbors talking - They double charged us for the rooms for something that was overpriced in the first place
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8.0review from
I like the size of the rooms; there is a small sitting area with a couch and chair. I do not like sitting in bed and this is a great place to watch tv and unwind before going to bed. This is the 2nd time I have stayed here. Both times I used an online website to book my travel. Both times they put me right above the entrance and I can hear the doors opening and closing each time someone goes in or out. Also, they accidentally gave me the receipt for another person. I found out this person paid $20 less per night than I did. Not happy about that. Perhaps I need to call directly instead of booking on one of those so called cheaper websites.
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7.3review from
Nice facilities and clean. Staff seemed tired.
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8.0review from
The room was spacious and clean. The housekeeper does a wonderful job. The first day my towel was ragged. With frayed edges and very worn. That was the only day. The bed was a bit soft for me, but not really a problem. The windows faced the west and that sun was so bright and hot that I had to have the shades down the whole time. Kinda of a bummer. But what the heck, the price was right
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8.0review from
Spacious comfortable room,but shades were broken and difficult to rsise. There were very noisy people above us...even at 3:00 AM. Hotel was very busy, lots of people using the pool. Friendly staff. Noisy...broken shades. Maintenance came to fix the shades but they still did not work.
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10.0review from
This hotel made a big improvement on this in regards to management and facility since last summer. Just keep it up. I suggest to change the pool water once every six months.
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8.0review from
I like the size of the rooms; there is a small sitting area with a couch and chair. I do not like sitting in bed and this is a great place to watch tv and unwind before going to bed. This is the 2nd time I have stayed here. Both times I used an online website to book my travel. Both times they put me right above the entrance and I can hear the doors opening and closing each time someone goes in or out. Also, they accidentally gave me the receipt for another person. I found out this person paid $20 less per night than I did. Not happy about that. Perhaps I need to call directly instead of booking on one of those so called cheaper websites.
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6.8review from
The staff is great. The rooms are nice, large and comfortable. The walls are too thin, I didn't get to sleep until late because of the noise and was woke up early because of noise as well.
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7.4review from
Updated decor, spacious room, good breakfast. Leaky refrigerator left a huge puddle inside our door; luckily it was a tile floor.
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7.7review from
When I arrived the front desk lady was very sweet and asked why we were traveling, I informed her we had lost my grandma and we were coming home from the funeral. She offered her condolences and waived our pet fee. It was a small gesture but greatly appreciated since we were tight with money from an unexpected trip.
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7.3review from
Nice facilities and clean. Staff seemed tired.
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5.7review from
A/C didn't work properly in the room. ☹️️
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2.0review from
Nothing really stands out. I had a request for the office manager several days before my stay- I left my telephone number and email on 3 separate occasions. No call back or attempt to reach back out to me was made. She conveniently "left" for the day on each attempt.
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6.0review from
Staff were very friendly. Rooms spacious, beds comfortable. They were very accommodating when I wanted to switch to a quieter room away from the noisy freeway side. Problem was they didn't record the room change properly, and thus sold someone my new room, which meant I was awoken in the middle of the night by someone who'd been give a key to my room and would've barged right in if I hadn't put the bar across the door.
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3.3review from
- Cleanliness. I didn't even take a shower there because the bathroom was so gross - Thin walls. You can hear your neighbors talking - They double charged us for the rooms for something that was overpriced in the first place
