Pros (+) Very clean
Cons (-) They ran out of pillows, they didn't have the advertised breakfast and the overall experience was very poor.
2 stars
La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
Photos of La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
Overview
Situated in Lubbock, La Quinta by Wyndham Lubbock West Medical Center is an easy drive from Texas Tech University and Joyland Amusement Park. It also features an outdoor pool and a gym.
The hotel's professional staff are available to assist 24 hours a day, and an express check-in/check-out facility provides extra convenience. Additionally, the multilingual staff are on hand to offer assistance.
La Quinta by Wyndham Lubbock West Medical Center offers rooms equipped with a hair dryer, cable/satellite channels and ironing facilities.
For guests wishing to dine out during their stay at the hotel, there are a selection of restaurants located nearby. Jones AT&T Stadium and South Plains Mall are a short drive from the hotel.
Latest deals for La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
Amenities at La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Wake-up service
- Meeting/Banquet facilities
- Key access
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Sofa
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
7.5
Good
1104 verified ratings
Wonderful
410
Very good
159
Good
130
Okay
77
Fair
100
Mediocre
61
Poor
167
Summary of reviews
Guests say
Guests reported significant cleanliness issues, including dirty linens and unclean bathrooms, which overshadowed the friendly and professional service provided by the staff. While many appreciated the spacious rooms and the hotel's convenient location, the overall experience was marred by the lack of proper cleaning and maintenance.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Cons (-) Cleanliness
Pros (+) Staff was very friendly considering the circumstances.
Cons (-) A lot of noise from the construction. Only one door to get in and out way back by the pool. Breakfast needs a better attendant.
Pros (+) Staff at desk was willing to work with me
Cons (-) Upon arriving in the room notes a general lack of freshness. Upon inspecting the restroom noted a red/brown substance on the outside of the tub. Unsure what it was but with small child was not going to stay somewhere where cleaning is not important. Told front desk staff who asked if I would stay in another room that we could inspect together. At that time I no longer wanted to stay at the locatio...
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Pros (+) hotel was clean and staff was very nice. We were snowed in a few days so spent more time at hotel than planned.
Cons (-) The heater in the main common area wasn't working. The staff member handling breakfast had to wear 2 coats. Everyone wore coats to breakfast. Yes, the door faced the north but that wasn't the problem. Cold air blowing from vents.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast includes a variety of options, although some guests have mentioned that the quality could be improved. It's worth noting that the waffle station has been highlighted as a positive aspect of the breakfast.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and some guests have appreciated the pet-friendly rooms. However, a few guests have mentioned issues with barking dogs and the lack of pet amenities in certain rooms.
How is the cleanliness of the hotel rooms?
The hotel rooms are generally clean, and many guests have praised the cleanliness and comfort of the rooms. However, a few guests have reported issues with dirty rooms and maintenance concerns.
What are the parking options at the hotel?
The hotel offers free parking, although some guests have mentioned that the parking is limited. It's advisable to consider this when planning your visit.
What are the best and worst aspects of the hotel's customer service?
The hotel's staff is generally friendly and accommodating, with many guests praising the helpful and kind attitude of the staff. However, a few guests have reported instances of rude or unprofessional behavior from the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Outside
Some guests recommended choosing a room on the outside, such as room 125, for a quieter and more pleasant stay, especially for those with pets.
Check Room Cleanliness
Several guests mentioned cleanliness issues, so it's advisable to check the room thoroughly upon arrival and report any issues to the staff promptly.
Consider Noise Levels
If you're sensitive to noise, be aware that some guests reported hearing lobby noise at all hours of the night, so it may be beneficial to request a quieter room location.
Verify Breakfast Availability
Some guests experienced issues with breakfast not being adequately stocked or available at the stated times, so it's advisable to confirm breakfast availability upon check-in.
Pet-Friendly Hotel
If traveling with pets, this hotel is pet-friendly, but it's essential to be mindful of noise levels to avoid disturbances to other guests.
Request Additional Towels
Some guests noted that rooms were not consistently cleaned, and towels were not replenished, so it's recommended to request additional towels at the front desk if needed.
Check for Room Updates
While some rooms were reported to be clean and updated, others were not, so it may be beneficial to inquire about the room's condition before finalizing the booking.
Verify Internet Connectivity
If you rely on internet entertainment, it's advisable to confirm the connectivity of the smart TV for streaming services, as some guests reported issues with this.
Be Mindful of Breakfast Timing
Arriving early for breakfast may ensure access to the full selection, as some guests found that items were put away earlier than expected.
Confirm Room Amenities
Some guests reported missing amenities, such as soap dishes in the shower, so it's recommended to verify the availability of essential items upon check-in.
Location
4115 Marsha Sharp Freeway, Lubbock, TX 79407
What's nearby
- Maxey Park0.6 mi
- Museum of Texas Tech University1.3 mi
- National Ranching Heritage Center1.3 mi
- Lubbock Municipal Coliseum1.6 mi
- Rawls Course1.7 mi
- Jones AT&T Stadium1.9 mi
- Shadow Hills Golf Course2.8 mi
- Buddy Holly Statue2.8 mi
- South Plains Mall2.9 mi
- Lubbock Memorial Civic Center3 mi
- McPherson Cellars Winery3.2 mi
- Carlock Building3.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $81 |
Average price (weekend night) | $135 |
When to book a room at La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr
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See most recommended stays in LubbockGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Lubbock |
Distance to airport | 7.5 mi |
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