Guest reviews
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All Reviews
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Overall Rating
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
9.0 "Terrific location."9.4 "
Easily accessible by car , said 94%." 9.7 "Great parking , according to 97%." 9.7 "97%liked the proximity to shopping ." 10.0 "100% thoughtparking was inexpensive ." -
7.9 "Good breakfast."
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7.2 "Internet works."
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7.1 "Good cleanliness."9.2 "92% thought
it was clean ." -
6.2 "Food is average."
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4.9 "Rooms are not good."4.7 "53% didn't like the
uncomfortable beds ." 2.1 "79% saidrooms were small ." 2.0 "Air conditioning was criticized by 80%." 4.0 "60%complained about the bathroom ." 3.3 "67% said thebathroom was dirty ." 2.0 "80% hadproblems with the shower ." -
3.9 "Not very comfortable."4.7 "53% didn't like the
uncomfortable beds ." 2.1 "79% saidrooms were small ." 2.0 "Air conditioning was criticized by 80%."
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
9.1 "Terrific location."9.6 "
Great parking , according to 96%." 9.3 "Easily accessible by car , said 93%." -
7.6 "Good breakfast."
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6.9 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." -
5.0 "Rooms are ok."5.0 "
Beds were acceptable for 50%." 6.3 "Only 63% saidrooms were clean enough ." -
4.1 "Not very comfortable."2.2 "
Air conditioning was criticized by 78%." 2.3 "77% saidrooms were small ."
Overall Rating
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9.4 "World class service."10.0 "100% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." -
9.0 "Terrific location."9.4 "
Easily accessible by car , said 94%." 9.8 "Great parking , according to 98%." 9.6 "96%liked the proximity to shopping ." -
8.3 "Breakfast is good."
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7.6 "Internet works."7.0 "70% said the
wifi quality was great ." -
6.8 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." -
6.0 "Food is average."
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3.7 "Rooms are not good."1.8 "
Air conditioning was criticized by 82%." 4.1 "59% didn't like theuncomfortable beds ." 1.9 "81% saidrooms were small ." 3.7 "63%complained about the bathroom ." -
3.0 "Quite uncomfortable."1.8 "
Air conditioning was criticized by 82%." 4.1 "59% didn't like theuncomfortable beds ." 1.9 "81% saidrooms were small ."
Overall Rating
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9.5 "World class service."
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9.2 "Terrific location."
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7.3 "Good breakfast."
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5.4 "Rooms are ok."
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4.5 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
The staff were efficient, polite, and extremely helpful. The location was fairly remote. The website said the hotel was 5 miles from the city center, but it was twenty minutes to get to Lucerne by the freeway. We were traveling without a car, and the hotel was not close enough to public transportation, making taxis, which were very expensive, a necessity.
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6.3review from
Always friendly and convenient for motorway with good adjacent food facilities Bathroom is getting a bit tired
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6.3review from
Convenient and comfortable overnight hotel next to autobahn with adjacent Marché restaurant and Coop food shop. Hotel undergoing some renovation so scaffolding outside window. We found it impossible to operate the key card entry system to the room. Somehow we did not have the knack!
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8.0review from
Spotlessly clean,very friendly,excellent choice at breakfast None
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4.3review from
Good Breakfast, allowing pets, free internet. Hotel was rather pricey for the location and lack of services the hotel provided, i.e, no restaurant, no bar, no air conditioning, etc.
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6.8review from
Breakfast,employes,room,parking,location.
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7.6review from
The hotel is only 10 minutes from downtown Luzern - very convenient. Free parking with plenty of room. The hotel is actually at a roadside rest stop, so there is also a small grocery store, cash machine, and restaurant next door. There is also a children's playground there that was nice for the kids. I wish the hotel had a family room that could have accommodated 2 adults + 3 children.
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7.6review from
the staff were very helpful, we had to phone for directions and the receptionist was very clear in her instructions on how to find the hotel.We only used this hotel as a stop on our journey but I would use it again for a longer stay. We used booking. com to book the hotel and their directions to the hotel were wrong and very misleading.
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7.2review from
The room price was high, would recomend but with resivation on price
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7.7review from
The staff were efficient, polite, and extremely helpful. The location was fairly remote. The website said the hotel was 5 miles from the city center, but it was twenty minutes to get to Lucerne by the freeway. We were traveling without a car, and the hotel was not close enough to public transportation, making taxis, which were very expensive, a necessity.
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6.8review from
Breakfast,employes,room,parking,location.
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7.6review from
The hotel is only 10 minutes from downtown Luzern - very convenient. Free parking with plenty of room. The hotel is actually at a roadside rest stop, so there is also a small grocery store, cash machine, and restaurant next door. There is also a children's playground there that was nice for the kids. I wish the hotel had a family room that could have accommodated 2 adults + 3 children.
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7.6review from
the staff were very helpful, we had to phone for directions and the receptionist was very clear in her instructions on how to find the hotel.We only used this hotel as a stop on our journey but I would use it again for a longer stay. We used booking. com to book the hotel and their directions to the hotel were wrong and very misleading.
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7.2review from
The room price was high, would recomend but with resivation on price
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6.3review from
Always friendly and convenient for motorway with good adjacent food facilities Bathroom is getting a bit tired
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6.3review from
Convenient and comfortable overnight hotel next to autobahn with adjacent Marché restaurant and Coop food shop. Hotel undergoing some renovation so scaffolding outside window. We found it impossible to operate the key card entry system to the room. Somehow we did not have the knack!
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4.3review from
Good Breakfast, allowing pets, free internet. Hotel was rather pricey for the location and lack of services the hotel provided, i.e, no restaurant, no bar, no air conditioning, etc.
