Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Food is to die for."
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9.5 "Terrific location."7.2 "
Great parking , according to 72%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
9.3 "World class service."9.4 "94% said the
reception staff was great ." 9.3 "93% thought theservice was very professional ." -
8.8 "Breakfast is good."
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6.0 "Average comfort."6.7 "Only 67% said
rooms were big enough ." -
5.5 "Rooms are ok."6.7 "Only 67% said
rooms were big enough ." -
4.2 "Internet is poor."3.9 "61% said the
wifi quality was bad ." -
2.8 "Horrible vibe."1.4 "86%
criticized the unstylish hotel ."
Overall Rating
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9.6 "Food is to die for."
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9.2 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
8.9 "Great service."9.1 "91% said the
reception staff was great ." -
8.7 "Breakfast is good."
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5.5 "Average comfort."6.3 "Only 63% said
rooms were big enough ." -
4.9 "Rooms are not good."1.1 "89% thought they were
poorly maintained ." 2.9 "71%complained about the bathroom ." 4.3 "57% didn't like theuncomfortable beds ." 3.7 "Air conditioning was criticized by 63%." -
4.0 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
2.5 "Horrible vibe."
Overall Rating
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9.6 "Terrific location."7.3 "
Great parking , according to 73%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.6 "Breakfast is good."
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6.3 "Average comfort."
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5.9 "Rooms are ok."
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4.7 "Bad amenities."3.6 "64% thought the
building wasn't nice ." -
3.7 "Internet is poor."3.3 "67% said the
wifi quality was bad ." -
3.5 "Vibe wasn't good."
Overall Rating
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9.5 "Terrific location."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.2review from
Decent breakfast, Larger room for 3 people, The hotel staff were very helpful Room was hot and did not have any air conditioning. When the window was open it was too noisy outside to sleep.
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8.8review from
The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space. There was nothing that we did not like.
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8.0review from
The Ambassador had a great location, right near the famous Lion Monument and easy walking distance from the old town.
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5.0review from
Location is nice and but hotel staffs are too mechanical.
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6.0review from
Clean, good location, friendly staff
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5.0review from
Central location. Room was quite big for a family of 3. Friendly stuff speaking good english. Rooms facing the street are too noisy. You can even hear people talking on the streat at night. Isolation is very poor.
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6.6review from
The location was perfect and was close to the near by toursit attractions such as the lion monument, Chapel bridge. It Was also very close to the local train and bus station which was handy as we got the train from Zurich airport in to Lucern and were easily able to find the hotel. Over all the hotel provided good service and facilites and was definatley good value for money. The staff were also very friendly and helpful.
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8.0review from
great location, nice rooms, great service. nothing
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5.6review from
Convenient parking facilities Old fashioned design of room/bathroom
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8.0review from
We stayed there in 2006 so we knew the Hotel. Nice rooms and friendly staff. Expensive compared to other Hotels we stayed at.
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7.6review from
Great location, close to Old Town. Great breakfast, very helpful staff
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5.2review from
Location, staff, size of room, wireless free access. The only comment is that it should be classified as 3 stars hotel instead of 4 stars.
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8.2review from
Decent breakfast, Larger room for 3 people, The hotel staff were very helpful Room was hot and did not have any air conditioning. When the window was open it was too noisy outside to sleep.
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8.8review from
The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space. There was nothing that we did not like.
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8.0review from
The Ambassador had a great location, right near the famous Lion Monument and easy walking distance from the old town.
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8.0review from
great location, nice rooms, great service. nothing
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8.0review from
We stayed there in 2006 so we knew the Hotel. Nice rooms and friendly staff. Expensive compared to other Hotels we stayed at.
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6.6review from
The location was perfect and was close to the near by toursit attractions such as the lion monument, Chapel bridge. It Was also very close to the local train and bus station which was handy as we got the train from Zurich airport in to Lucern and were easily able to find the hotel. Over all the hotel provided good service and facilites and was definatley good value for money. The staff were also very friendly and helpful.
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7.6review from
Great location, close to Old Town. Great breakfast, very helpful staff
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5.0review from
Location is nice and but hotel staffs are too mechanical.
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6.0review from
Clean, good location, friendly staff
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5.0review from
Central location. Room was quite big for a family of 3. Friendly stuff speaking good english. Rooms facing the street are too noisy. You can even hear people talking on the streat at night. Isolation is very poor.
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5.6review from
Convenient parking facilities Old fashioned design of room/bathroom
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5.2review from
Location, staff, size of room, wireless free access. The only comment is that it should be classified as 3 stars hotel instead of 4 stars.
