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Hotel Ambassador

Zürichstraße 3, 6004 Lucerne, Luzern, Switzerland

+41 41 418 81 00

$107+

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Hotels / Switzerland / Lucerne

Hotel Ambassador - Lucerne - Building

Provided by Leonardo

Hotel Ambassador - Lucerne - Bedroom

Hotel Ambassador - Lucerne - Bar

Hotel Ambassador - Lucerne - Pool

Provided by Leonardo

Overall guest ratings

7.8/10 Good

Based on 298 reviews

See all reviews

Review highlights

Cleanliness

10.0
Food

10.0
Comfort

4.7
Amenities

4.7

Good to know

Wonderful sightseeing

Nearby

Amenities

Complimentary breakfast
Free Wi-Fi
Business center
Meeting/Banquet facilities
Bar/Lounge
Currency exchange on-site
Gift shop
Laundry service
Room service
No smoking
Restaurant
Beauty salon
Express check out
Safe
Storage available
Pets allowed on request. Charges may apply.
Terrace/Patio

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 298 reviews

Cleanliness

10.0 "Perfectly clean."
Food

10.0 "Food is to die for."
Location

9.3 "Terrific location."
Service

8.3 "Great service."
Breakfast

8.1 "Breakfast is good."
Comfort

4.7 "Not very comfortable."
Amenities

4.7 "Bad amenities."
WiFi

4.2 "Internet is poor."
Vibe

3.9 "Vibe wasn't good."

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Overall Rating

Based on 143 reviews

Cleanliness

10.0 "Perfectly clean."

10.0 "100% said rooms were clean."
Location

9.2 "Terrific location."

10.0 "100% liked the proximity to sightseeing."

10.0 "City centre within easy reach, said 100%."
Breakfast

8.2 "Breakfast is good."
Service

8.1 "Great service."

9.2 "92% found the staff to be very friendly."
Room

5.0 "Rooms are ok."

2.1 "79% didn't like the uncomfortable beds."

4.5 "55% complained about the bathroom."

2.9 "71% thought they were poorly maintained."

0.5 "Air conditioning was criticized by 95%."
Comfort

4.5 "Not very comfortable."

2.1 "79% didn't like the uncomfortable beds."

0.5 "Air conditioning was criticized by 95%."
WiFi

3.9 "Internet is poor."

1.7 "83% said the wifi quality was bad."

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Overall Rating

Based on 154 reviews

Location

9.3 "Terrific location."
Service

8.4 "Great service."

9.0 "90% found the staff to be very friendly."

8.1 "81% said the reception staff was great."
Breakfast

8.1 "Breakfast is good."
Room

5.3 "Rooms are ok."

6.7 "Only 67% said rooms were big enough."
Comfort

5.1 "Average comfort."

6.7 "Only 67% said rooms were big enough."
Amenities

4.3 "Bad amenities."

3.0 "70% thought the building wasn't nice."
WiFi

4.3 "Internet is poor."

2.1 "79% said the wifi quality was bad."
Vibe

4.3 "Vibe wasn't good."

View all review categories

Good to know

"Wonderful sightseeing"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.2

review from

Decent breakfast, Larger room for 3 people, The hotel staff were very helpful Room was hot and did not have any air conditioning. When the window was open it was too noisy outside to sleep.

Reviewed Jun 2016
8.8

review from

The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space. There was nothing that we did not like.

Reviewed Mar 2015
8.0

review from

The Ambassador had a great location, right near the famous Lion Monument and easy walking distance from the old town.

Reviewed Aug 2010 by Anonymous
5.0

review from

Location is nice and but hotel staffs are too mechanical.

Reviewed Aug 2010 by Anonymous
6.0

review from

Clean, good location, friendly staff

Reviewed Jul 2010 by Anonymous
5.0

review from

Central location. Room was quite big for a family of 3. Friendly stuff speaking good english. Rooms facing the street are too noisy. You can even hear people talking on the streat at night. Isolation is very poor.

Reviewed Apr 2010 by Anonymous
6.6

review from

The location was perfect and was close to the near by toursit attractions such as the lion monument, Chapel bridge. It Was also very close to the local train and bus station which was handy as we got the train from Zurich airport in to Lucern and were easily able to find the hotel. Over all the hotel provided good service and facilites and was definatley good value for money. The staff were also very friendly and helpful.

Reviewed Dec 2009 by Anonymous
8.0

review from

great location, nice rooms, great service. nothing

Reviewed Jun 2008 by Anonymous
5.6

review from

Convenient parking facilities Old fashioned design of room/bathroom

Reviewed Oct 2007 by Anonymous
8.0

review from

We stayed there in 2006 so we knew the Hotel. Nice rooms and friendly staff. Expensive compared to other Hotels we stayed at.

Reviewed Sep 2007 by Anonymous
7.6

review from

Great location, close to Old Town. Great breakfast, very helpful staff

Reviewed Aug 2007 by Anonymous
5.2

review from

Location, staff, size of room, wireless free access. The only comment is that it should be classified as 3 stars hotel instead of 4 stars.

Reviewed Aug 2007 by Anonymous

8.2

review from

Decent breakfast, Larger room for 3 people, The hotel staff were very helpful Room was hot and did not have any air conditioning. When the window was open it was too noisy outside to sleep.

Reviewed Jun 2016
8.8

review from

The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space. There was nothing that we did not like.

Reviewed Mar 2015
8.0

review from

The Ambassador had a great location, right near the famous Lion Monument and easy walking distance from the old town.

Reviewed Aug 2010 by Anonymous
8.0

review from

great location, nice rooms, great service. nothing

Reviewed Jun 2008 by Anonymous
8.0

review from

We stayed there in 2006 so we knew the Hotel. Nice rooms and friendly staff. Expensive compared to other Hotels we stayed at.

Reviewed Sep 2007 by Anonymous

6.6

review from

The location was perfect and was close to the near by toursit attractions such as the lion monument, Chapel bridge. It Was also very close to the local train and bus station which was handy as we got the train from Zurich airport in to Lucern and were easily able to find the hotel. Over all the hotel provided good service and facilites and was definatley good value for money. The staff were also very friendly and helpful.

Reviewed Dec 2009 by Anonymous
7.6

review from

Great location, close to Old Town. Great breakfast, very helpful staff

Reviewed Aug 2007 by Anonymous

5.0

review from

Location is nice and but hotel staffs are too mechanical.

Reviewed Aug 2010 by Anonymous
6.0

review from

Clean, good location, friendly staff

Reviewed Jul 2010 by Anonymous
5.0

review from

Central location. Room was quite big for a family of 3. Friendly stuff speaking good english. Rooms facing the street are too noisy. You can even hear people talking on the streat at night. Isolation is very poor.

Reviewed Apr 2010 by Anonymous
5.6

review from

Convenient parking facilities Old fashioned design of room/bathroom

Reviewed Oct 2007 by Anonymous
5.2

review from

Location, staff, size of room, wireless free access. The only comment is that it should be classified as 3 stars hotel instead of 4 stars.

Reviewed Aug 2007 by Anonymous

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