San Carlo Suite

Guests have highlighted the helpful and nice staff, fantastic concept, great location, clean and well-hygienic room, and comfortable bed.

Some guests mentioned that the room was very dark, the Nespresso machine did not work, and the cleaning service was not very well done.

The breakfast is described as adequate, with a lighter fare, and some guests suggested that it could be a little bit richer.

Guests can expect a minibar, bar/lounge, free Wi-Fi, internet, and a kitchen/kitchenette with various kitchenware and appliances.

The low season is in November, and the high season is in August, offering guests the opportunity to choose the best time based on their preferences.

Several guests mentioned that the rooms can be quite dark, so consider choosing a room with ample natural light to enhance your stay.

Some guests found the lighting in the rooms insufficient, so packing a small flashlight may be helpful, especially if you prefer brighter lighting.

Before arrival, ensure that the Nespresso machine and other amenities in the room are in working condition to avoid any inconvenience during your stay.

Take advantage of the hotel's central location by visiting the nearby attractions such as Municipio di Lugano, LAC, Piazza della Riforma, and the Cathedral of San Lorenzo.

As the reception for the suites is in a different building, make sure to confirm the check-in process and location to avoid any confusion upon arrival.

Some guests mentioned that the toiletries provided were not always fully stocked, so consider bringing your own to ensure you have everything you need.

If you have specific preferences for breakfast, consider exploring nearby cafes or eateries, as some guests found the breakfast options at the hotel to be basic.

A few guests experienced issues with the Wi-Fi, so it may be helpful to confirm the status of the Wi-Fi connection with the hotel staff, especially if reliable internet access is important to you.

If a scenic view is important to you, consider inquiring about the availability of rooms with views, as some guests missed having a view of the lake.

If you plan to bring a vehicle, consider coordinating parking arrangements in advance, as some guests found the nearby parking to be relatively expensive.