Guest reviews
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All Reviews
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Overall Rating
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8.8 "Location is great."9.4 "
City centre within easy reach , said 94%." 9.7 "97%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to sightseeing ." 8.9 "Easily accessible by car , said 89%." -
8.7 "Comfort level is high."8.7 "87% thought
rooms were spacious ." 9.5 "95% said thebeds were comfortable ." 8.3 "83% thought it waspleasantly quiet ." -
8.6 "Bar is amazing."
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8.4 "Generally very clean."8.3 "83% said
rooms were clean ." 9.5 "95% thoughtit was clean ." -
7.8 "Good service."8.7 "87% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 8.1 "81% wereimpressed by the valet service ." -
6.2 "Breakfast is mediocre."
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3.9 "Value below average."0.3 "97% said the
breakfast was too expensive ." 1.7 "Theprice was too high for 83%."
Overall Rating
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8.8 "Bar is amazing."
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8.5 "Location is great."9.3 "
City centre within easy reach , said 93%." 9.7 "97%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
8.4 "Comfort level is high."8.6 "86% thought
rooms were spacious ." 9.4 "94% said thebeds were comfortable ." 8.2 "82% thought it waspleasantly quiet ." -
8.2 "Generally very clean."8.1 "81% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
7.9 "Good service."8.9 "89% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.0 "80% thought theservice was very professional ." 8.1 "81% wereimpressed by the valet service ." -
6.0 "Breakfast is mediocre."
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3.5 "Value below average."0.5 "95% said the
breakfast was too expensive ."
Overall Rating
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8.8 "Comfort level is high."8.6 "86% thought
rooms were spacious ." 9.5 "95% said thebeds were comfortable ." 8.4 "84% thought it waspleasantly quiet ." -
8.8 "Location is great."9.5 "
City centre within easy reach , said 95%." 10.0 "Near to public transport , according to 100%." -
8.3 "Bar is amazing."
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8.1 "Rooms are great."8.6 "86% thought
rooms were spacious ." 9.5 "95% said thebeds were comfortable ." 8.5 "85% saidrooms were clean ." 7.4 "74%enjoyed the shower ." 9.6 "96% appreciated themodern rooms ." -
7.8 "Good service."8.6 "86% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 7.9 "79% thought theservice was very professional ." -
6.5 "Breakfast is mediocre."
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3.7 "Value below average."0.3 "97% said the
breakfast was too expensive ."
Overall Rating
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8.9 "Comfort level is high."8.9 "89% thought
rooms were spacious ." -
8.8 "Location is great."
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7.5 "Good service."8.3 "83% found the
staff to be very friendly ." -
7.3 "Nice rooms."8.9 "89% thought
rooms were spacious ." -
6.7 "Breakfast is mediocre."
Overall Rating
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8.9 "Location is great."9.1 "
City centre within easy reach , said 91%." 10.0 "100% thought it waseasy to get to the train station ." -
8.6 "Comfort level is high."8.6 "86% thought
rooms were spacious ." 9.6 "96% said thebeds were comfortable ." 8.2 "82% thought it waspleasantly quiet ." -
7.6 "Good service."8.5 "85% found the
staff to be very friendly ." -
6.6 "Rooms are ok."
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6.4 "Breakfast is mediocre."
Recent reviews
- All reviews
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- Neutral
- Negative
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5.3review from
Daytime staff very efficient; nighttime crew not intelligent or helpful. Room in good condition except for the bathroom counter top. Location is very good - especially if one is in Lyon on business. Nighttime crew not intelligent or helpful. They had my room registered under my first name so visiting friends couldn't find me! Countertop in bathroom was disintegrating and basically disgusting. Shower excellent, however! Comfortable, large bed.
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4.3review from
bathrooms need updating - they look old and worn out
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5.3review from
Good location near town center, with average price. Breakfast was good and evening staff was helpfull (we arrived late but helped for restaurant, provided iron table as needed...). It is an hotel more appropriate for business trips as not specialy charming and located in a business aera.
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5.7review from
The hotel room was massive with a huge bed for us. Comfortable and reliable, good location to many great restaurants across the river. Stayed an additional night and room charge was matched...:) Wifi was not working, room service was not of quality.
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5.7review from
location. size of bedroom very old furniture and old bathroom
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7.2review from
Position in Lyon,pleasant room and staff
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6.4review from
Excellent breakfast
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6.4review from
large space clean rooms
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3.2review from
It was easy to find using our gps and the lobby area was beautiful. The room service was also acceptable. We were given a broken bed to sleep on and when we climbed into bed that evening were too tired to call for changes. When we reported it the next day, there was no compensation or any way to make up for this. Even tho' we put in our request for our car to be brought around and was told that it only took 15 minutes for it to happen, we had to wait for over 40 since there was some mix up. Generally, this was the only disappointment in our entire trip of staying in hotels in Europe.
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7.6review from
Good, polite service, room cleanliness, general freshness. Some cracks around the washbasin.
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5.3review from
Daytime staff very efficient; nighttime crew not intelligent or helpful. Room in good condition except for the bathroom counter top. Location is very good - especially if one is in Lyon on business. Nighttime crew not intelligent or helpful. They had my room registered under my first name so visiting friends couldn't find me! Countertop in bathroom was disintegrating and basically disgusting. Shower excellent, however! Comfortable, large bed.
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4.3review from
bathrooms need updating - they look old and worn out
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5.3review from
Good location near town center, with average price. Breakfast was good and evening staff was helpfull (we arrived late but helped for restaurant, provided iron table as needed...). It is an hotel more appropriate for business trips as not specialy charming and located in a business aera.
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5.7review from
The hotel room was massive with a huge bed for us. Comfortable and reliable, good location to many great restaurants across the river. Stayed an additional night and room charge was matched...:) Wifi was not working, room service was not of quality.
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5.7review from
location. size of bedroom very old furniture and old bathroom
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6.4review from
Excellent breakfast
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6.4review from
large space clean rooms
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3.2review from
It was easy to find using our gps and the lobby area was beautiful. The room service was also acceptable. We were given a broken bed to sleep on and when we climbed into bed that evening were too tired to call for changes. When we reported it the next day, there was no compensation or any way to make up for this. Even tho' we put in our request for our car to be brought around and was told that it only took 15 minutes for it to happen, we had to wait for over 40 since there was some mix up. Generally, this was the only disappointment in our entire trip of staying in hotels in Europe.
