Hacienda Los Mortinos

You can expect stunning views of the Cotopaxi volcano and surrounding mountain ranges when the weather is clear. The double aspect view from the rooms is very nice and offers a panoramic view of the mountains.

The staff is described as super friendly, helpful, kind, attentive, and accommodating. They go out of their way to ensure guests feel at home and are willing to help coordinate tours into the park and provide excellent service.

The restaurant offers reasonably priced, great food, and complimentary breakfast typical for Ecuador. Additionally, there is a bar/lounge and a coffee shop available.

The rooms are described as large, bright, and cozy with comfortable and large beds. Some rooms feature fireplaces, and the common areas have fireplaces for evening drinks. The accommodations are in true hacienda style with unique and gorgeous views.

The high season is in May, offering the best weather for clear views of the Cotopaxi volcano and surrounding mountain ranges. However, it's important to note that the low season is in April.

Some rooms come with fireplaces, which can be essential for staying warm, especially during colder seasons. It's advisable to inquire about room features like fireplaces when making a reservation.

Guests have reported issues with unstable electricity and Wi-Fi. It's recommended to have alternative arrangements for charging devices and accessing the internet, such as portable chargers and offline maps.

Several guests mentioned issues with hot water in the showers. It's advisable to confirm the availability of consistent hot water, especially if this is important for your comfort.

If you have concerns about the hotel dog, it's recommended to communicate this clearly with the staff upon arrival to ensure a comfortable stay.

The payment machine may not accept certain cards, so it's advisable to have cash on hand as a backup. Confirming payment options in advance can help avoid any inconveniences.

While the hotel has llamas on the property, guests have mentioned not being able to get close to them. If llama viewing is a priority, it's best to clarify this with the hotel before arrival.

The road to the hacienda is described as adventurous, so it's advisable to consider this when planning transportation to and from the hotel, especially if traveling in a vehicle not suited for rough terrain.

Some guests noted that the bathroom floors were cold, and under-floor heating would have been appreciated. Consider bringing slippers or asking the hotel about additional heating options for the bathroom.

The hotel is within walking distance to the entrance of Cotopaxi National Park, making it convenient for those planning to visit the park. Guests can take advantage of this proximity for outdoor activities and exploration.

The hotel can arrange activities such as horseback riding and airport transfers. Guests interested in these services can inquire about them to enhance their experience during the stay.