Dining
Basics
Accessibility and suitability
General
Services and conveniences
Media and entertainment
Parking and transportation
Laundry
Bedroom
Workspace
Bathroom
Health and safety
Family friendly
Fitness
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's main amenities?
The hotel offers an outdoor pool, fitness center, free parking, and a restaurant and bar on-site. Additionally, it provides contactless check-in/check-out, housekeeping, and first-aid kit for safety.
Are pets allowed at the hotel?
Pets are allowed on request, and charges may apply. The hotel is pet-friendly and offers increased accessibility for guests with pets.
What are guests saying about the hotel's cleanliness?
Many guests have praised the hotel for being very clean and well-maintained. However, a few mentioned concerns about specific rooms having a bad smell and cleanliness issues.
When is the best time to visit the hotel?
The high season is in February, and the low season is in May. Visitors can expect a pleasant stay during these times with the hotel's friendly staff and clean facilities.
How is the hotel's customer service?
Guests have highlighted the staff as absolutely wonderful, friendly, and accommodating. However, a few guests mentioned encountering rude staff members during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Low Season
May is considered the low season, which could mean fewer crowds and potentially better rates for a stay at the Hilton Garden Inn Macon / Mercer University.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including Claude Smith Field, the Allman Brothers Band Museum, and the Grand Opera House, making it an ideal base for exploring the area.
Check Accessibility Features
If you require accessibility features, rest assured that the hotel offers increased accessibility, including wheelchair-accessible rooms and an elevator for easy movement within the property.
Request a Quiet Room
Some guests mentioned that the hotel offers a quiet location with a private feel, making it a good idea to request a room in a quieter area of the property for a peaceful stay.
Inquire About Pet-Friendly Rooms
If traveling with pets, it's advisable to inquire about pet-friendly rooms in advance, as the hotel allows pets on request with applicable charges.
Consider Bringing Your Own Toiletries
A few guests noted that the free toiletries provided may not meet everyone's preferences, so bringing along personal toiletries could be beneficial.
Plan Dining Options
While the hotel has a restaurant and bar/lounge, some guests found the on-site dining to be subpar, so it might be worth exploring nearby dining options for a variety of choices.
Confirm Room Cleanliness
Although many guests praised the cleanliness of the hotel, a few mentioned issues with room cleanliness, so it's advisable to confirm the cleanliness of the room upon check-in.
Check for Seasonal Events
Since February is considered the high season, it's worth checking for any special events or activities in the area during this time, which could enhance the overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | April |
Average price (weeknight) | $153 |
Average price (weekend night) | $182 |
Value for money | 7.5 |
|---|---|
Distance to city center | 1.7 mi |