Overview

Hospes Puerta de Alcalá

Plaza de la Independencia 3, 28001 Madrid, Madrid, Spain
+34 914 322 911

$196+

Overall guest ratings

8.8/10 Excellent
Based on 710 reviews

Review highlights

  • 9.5
  • 9.0
  • 6.1
  • 6.0

Good to know

  • Wonderful sightseeing
  • Comfortable beds
  • Spacious rooms
  • Friendly service

Nearby

    Show all

    About

    Putting you in a great location within a 15-minute walk of Prado Museum and El Retiro Park, Hospes Puerta de Alcalá offers an airport shuttle (available on request) for EUR 90 per vehicle roundtrip. Guests can visit the spa to indulge in Thai massages, Ayurvedic treatments, or mani/pedis, and Spanish cuisine is served at Independencia, which is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and rainfall showerheads.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 710 reviews
    • 9.5 "Terrific location."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 8.1 "Breakfast is good."
    • 7.9 "High comfort."
      9.0 "90% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 7.3 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      8.1 "81% thought the view was good."
      10.0 "100% liked the big bathroom."
      7.0 "70% appreciated the modern rooms."
    • 6.1 "Sufficient wellness & sports facilities."
    • 6.0 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 3.8 "Value below average."
    • 2.5 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 489 reviews
    • 9.2 "Terrific location."
      8.2 "82% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 7.9 "High comfort."
      9.2 "92% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 7.2 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      8.0 "80% thought the view was good."
      10.0 "100% liked the big bathroom."
    • 6.4 "Sufficient wellness & sports facilities."
    • 5.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.4 "Food is average."
    • 4.0 "Value below average."
    View all review categories

    Overall Rating

    9.0 Excellent
    Based on 92 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.7 "Good vibe."
    • 7.1 "Nice rooms."

    Overall Rating

    8.9 Excellent
    Based on 127 reviews
    • 9.5 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.2 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 8.0 "Breakfast is good."
    • 8.0 "Vibe was good."
    • 6.1 "Sufficient wellness & sports facilities."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Wonderful sightseeing"
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close