Accessibility and suitability
Services and conveniences
Basics
Bathroom
General
Dining
Pool and spa
Parking and transportation
Media and entertainment
Bedroom
Laundry
Workspace
Things to do
Family friendly
Outdoor
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is centrally located, surrounded by great nightlife, shops, cafes, and bars. It's also across the street from El Retiro Park, offering a lively and vibrant atmosphere.
How are the hotel's staff and customer service?
The staff is described as great, friendly, and very helpful. They are attentive, welcoming, and offer exceptional service, making guests feel at home and well taken care of.
What are the highlights of the hotel's amenities?
The hotel offers a spa and wellness center, a Turkish bath, and a fitness center. Additionally, it provides a variety of dining options, including a restaurant, bar/lounge, and the option for food to be delivered to guest accommodations.
How are the rooms and beds at the hotel?
Guests have praised the hotel for its spacious rooms, comfortable beds, and clean accommodations. The hotel also offers large rooms with a balcony and a good view from the rooftop.
What are the common concerns about the hotel?
Some guests have mentioned concerns about the lack of a view from their room, poor room service menu, and noise disturbances. Additionally, there have been comments about uncomfortable iron chairs in the room and a poor minibar selection.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests were disappointed with the lack of a view from their rooms, so consider booking a room with a view to avoid this issue.
Consider Noise Levels
Some guests mentioned noise issues, especially from inside the building. If you are sensitive to noise, consider inquiring about a quieter room location.
Take Advantage of the Location
The hotel's location near Puerta de Alcala and Parque del Retiro was highly praised by many guests, making it a great base for exploring these attractions on foot.
Check Room Layout
Some guests found the room layout to be uncomfortable, so it may be beneficial to inquire about the room layout before booking, especially if you have specific preferences or requirements.
Be Mindful of Language Barriers
A few guests experienced challenges communicating in English with the staff, so it might be helpful to have a translation app or basic knowledge of Spanish.
Parking Considerations
If you plan to arrive by car, be aware that some guests found the parking situation inconvenient, so it's advisable to inquire about parking arrangements in advance.
Explore Nearby Dining Options
The hotel's central location offers access to numerous restaurants, providing a variety of dining choices within walking distance.
Spa and Wellness Center
Guests appreciated the spa and wellness facilities, so consider indulging in some relaxation time during your stay.
Pet-Friendly Accommodation
If traveling with pets, the hotel offers a pet-friendly environment, making it convenient for pet owners to enjoy their stay with their furry companions.
Accessibility Features
The hotel provides accessibility features such as wheelchair accessibility and lowered sinks, catering to the needs of guests with mobility concerns.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | November |
Average price (weeknight) | $350 |
Average price (weekend night) | $504 |
Value for money | 8.2 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 7.7 mi |