Overview

Hospes Puerta de Alcalá

Plaza de la Independencia 3, 28001 Madrid, Madrid, Spain
+34 914 322 911

$212+

Overall guest ratings

8.9/10 Excellent
Based on 712 reviews

Review highlights

  • 9.7
  • 9.3
  • 6.9
  • 6.7

Good to know

  • Impressive bathroom
  • Wonderful sightseeing
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Prado Museum and El Retiro Park, Hospes Puerta de Alcalá offers an airport shuttle (available on request) for EUR 90 per vehicle roundtrip. Guests can visit the spa to indulge in Thai massages, Ayurvedic treatments, or mani/pedis, and Spanish cuisine is served at Independencia, which is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and rainfall showerheads.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 712 reviews
    • 9.7 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.2 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      9.3 "93% said the beds were comfortable."
      9.6 "96% liked the big bathroom."
    • 8.1 "Breakfast is good."
    • 7.8 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.5 "75% were happy with the bathroom."
      9.3 "93% said the beds were comfortable."
      7.6 "76% said rooms were clean."
      9.6 "96% liked the big bathroom."
      8.5 "85% thought the view was good."
      7.1 "71% appreciated the modern rooms."
    • 6.9 "Average cleanliness."
    • 6.7 "Sufficient wellness & sports facilities."
    • 3.8 "Value below average."
      0.0 "100% said the breakfast was too expensive."
    • 1.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    8.9 Excellent
    Based on 505 reviews
    • 9.7 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.2 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      7.0 "70% thought it was pleasantly quiet."
      9.4 "94% liked the big bathroom."
    • 7.9 "Good breakfast."
    • 7.4 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.2 "72% were happy with the bathroom."
      9.2 "92% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      8.3 "83% thought the view was good."
      9.4 "94% liked the big bathroom."
    • 6.9 "Sufficient wellness & sports facilities."
    • 5.8 "Food is average."
    • 4.0 "Value below average."
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    Overall Rating

    9.0 Excellent
    Based on 85 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.9 "Good vibe."
    • 7.4 "Nice rooms."
      7.2 "72% were happy with the bathroom."

    Overall Rating

    8.9 Excellent
    Based on 121 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.5 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 8.3 "Vibe was good."
    • 8.1 "Breakfast is good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Impressive bathroom"
    "Wonderful sightseeing"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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