Pros (+) Very clean, very centrally located and wonderful (family?) staff
2 stars
Hostal El Pilar
Photos of Hostal El Pilar
Overview
Hostal with a 24-hour front desk, steps from Puerta del Sol Along with concierge services, this smoke-free hostal has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Hostal El Pilar offers 38 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Amenities at Hostal El Pilar
- Room service
- Free Wi-Fi
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- Express check-out
- 24hr front desk
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Telephone
- Tile/marble floor
- City view
- Storage available
Accessibility and suitability
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Media and entertainment
- Flat-screen TV
- TV
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Socket near the bed
- Wardrobe or closet
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Reviews of Hostal El Pilar
8.0
Very good
3589 verified ratings
Wonderful
1445
Very good
858
Good
613
Okay
232
Fair
223
Mediocre
94
Poor
124
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near major attractions, making it convenient for exploring the city. However, many reviews highlight issues with cleanliness and bed comfort, with some rooms described as outdated or cramped. Overall, while the location is a major draw, improvements in room quality and amenities are needed to enhance the guest experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers daily housekeeping, contactless check-in/check-out, and enhanced cleaning for a safe and comfortable stay. Additionally, guests can enjoy the convenience of ticket service, concierge service, and a 24hr front desk.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable, but some have noted that the rooms are small and the bed setup may vary, so it's advisable to confirm bed arrangements in advance.
What can guests expect in terms of food quality at the hotel?
While the hotel does not offer a full dining service, guests can find vending machines for drinks and snacks on-site. Additionally, the hotel's central location provides easy access to various restaurants and bars for dining options.
Is parking available at the hotel?
The hotel provides parking for guests, ensuring convenience for those traveling by car. However, it's recommended to inquire about parking availability and any associated fees prior to arrival.
What is the best time to visit the hotel?
The hotel's high season is in September, offering a vibrant atmosphere in the heart of Madrid. For a quieter experience, the low season in February may be preferable for some guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noise
Some guests reported noise issues, so consider requesting a room away from potential sources of disturbance.
Check for Pest Issues
A few guests mentioned encountering cockroaches in the bathroom, so it may be wise to check for any signs of pests upon arrival.
Consider Room Size
Several guests noted that the rooms were small, so if space is a priority, consider this aspect when booking.
Take Advantage of the Central Location
The hotel's central location near Puerta del Sol and the metro station was praised by many guests, making it convenient for exploring the city.
Request Room with Windows
Some rooms reportedly lacked windows, so if natural light and ventilation are important to you, consider requesting a room with windows.
Inquire About Breakfast Options
Guests mentioned a desire for onsite breakfast, so it may be worth checking with the hotel about available breakfast options.
Be Mindful of Noise from Other Guests
Thin walls were mentioned by some guests, so it may be helpful to be mindful of noise levels to ensure a comfortable stay for all guests.
Confirm Bed Configuration
If traveling with a group, it's advisable to confirm the bed configuration in the room to ensure it meets your needs.
Check Wi-Fi Signal
Some guests experienced issues with the Wi-Fi signal, so it may be helpful to check the signal strength upon arrival, especially if reliable internet access is important to you.
Consider Bathroom Size
Several guests mentioned small or cramped bathrooms, so if this is a concern, it may be worth considering when booking.
Location
Calle De Las Carretas, 13, 28012 Madrid
What's nearby
- Puerta del Sol123 yd
- Madrid City Centre244 yd
- Plaza de Santa Ana270 yd
- Teatro Español323 yd
- Plaza Mayor385 yd
- Teatro Real0.4 mi
- Plaza de Oriente0.5 mi
- Plaza de Cibeles0.6 mi
- Palacio Real de Madrid0.6 mi
- Museo del Prado0.6 mi
- Plaza de Espana0.7 mi
- Principe Pio1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hostal El Pilar
Low season | August |
|---|---|
High season | September |
Average price (weeknight) | $147 |
Average price (weekend night) | $231 |
When to book a room at Hostal El Pilar
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hostal El Pilar
FAQs when booking at Hostal El Pilar
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.0 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.5 mi |
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