Dining
Services and conveniences
General
Pool and spa
Bathroom
Basics
Media and entertainment
Accessibility and suitability
Bedroom
Outdoor
Laundry
Workspace
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities, including a spa, hot tub, sauna, pool, and a rooftop bar (although it may be closed at times).
Is parking available at the hotel?
The hotel does not explicitly mention parking availability, so it's recommended to inquire directly with the hotel for parking options in the nearby area.
How is the food quality at the hotel?
Guests have praised the hotel's amazing breakfast, fantastic breakfast buffet, and a nice bar with very good food. However, some guests have mentioned that the kitchen service could be improved.
What is the cleanliness like at the hotel?
Guests have consistently mentioned that the hotel is very clean, with impeccable housekeeping and high standards of cleanliness in the rooms and bathrooms.
How is the customer service at the hotel?
The hotel's staff has been described as friendly, helpful, and accommodating. However, a few guests have mentioned instances of rude or unhelpful reception staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests mentioned that rooms with balconies offered lovely street views, providing a more enjoyable stay.
Consider Low Season Travel
August is considered the low season, which might offer a quieter and more relaxed experience for those looking to avoid crowds.
Check Nearby Attractions
The hotel's proximity to Museo Nacional Centro de Arte Reina Sofía, Museo Thyssen-Bornemisza, and Museo del Prado makes it an ideal choice for art enthusiasts.
Be Mindful of Room Selection
Several guests noted that some rooms lacked natural light and views, so it's advisable to inquire about room options to ensure a comfortable stay.
Take Advantage of the Location
The hotel's central location allows for easy access to Madrid's main attractions, making it convenient for sightseeing and exploring the city.
Inquire About Construction
Some guests experienced noise disturbances due to nearby construction, so it's wise to check for any ongoing construction activities during the stay.
Consider Breakfast Inclusions
While many guests praised the breakfast, a few mentioned disappointment with the lack of variety and the use of old oil for cooking, so it's worth considering individual preferences.
Utilize Nearby Public Transportation
The hotel's proximity to Atocha station and accessibility to metro and bus lines make it convenient for exploring the city and traveling to other areas.
Be Aware of Air Conditioning
Some guests encountered issues with room temperature and air conditioning, so it's advisable to inquire about this aspect, especially during warmer months.
Engage with Friendly Staff
Numerous guests appreciated the hotel staff's friendliness and helpfulness, enhancing the overall guest experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
|---|---|
High season | April |
Average price (weeknight) | $293 |
Average price (weekend night) | $377 |
Value for money | 8.3 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.4 mi |