Overview

Hotel Santo Domingo

San Bernardo 1, 28013 Madrid, Madrid, Spain
+34 915 479 800

$98+

Overall guest ratings

7.8/10 Good
Based on 5,798 reviews

Review highlights

  • 9.4
  • 8.0
  • 4.6
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    The Santo Domingo Hotel is located in the very heart of Madrid, next to Gran Vía and the Santo Domingo metro station. The hotel is made up of two distinctive, but interconnected areas: a 20th century building and a 21st century building. In both of them you will find originally decorated bedrooms with free Wi-Fi connection.

    The hotel also has a rooftop swimming-pool, open from June to September, with impressive views over the city. From 20.00 hours, enjoy the best sunset on our Terrace Sunset Lookers, where you can relax with a drink.

    In the mornings a buffet breakfast is served, including gluten-free products on request.

    The hotel’s gastronomic offering is the Sandó Restaurant, with traditional Spanish dishes à la carte, together with pintxos and cocktail bars in authentic 16th century caves.

    Car parking facilities and an airport shuttle service are available to guests at an extra charge.

    The Puerta del Sol, Plaza Mayor, the Royal Palace and the Plaza de España are less than 500 metres away from the hotel. The Prado Museum, Retiro Park and Santiago Bernabeu Stadium are only 15 minutes away by metro.

    Our Hotel is a perfect option for travellers who wish to enjoy the city’s nightlife, eat tapas, go shopping and enjoy the best museums, theaters and musical shows Madrid has to offer.

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    Hotel Santo Domingo

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    • Beauty salon
    • Coffee shop
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 5,798 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.1 "Lovely bar service, according to 71%."
      8.2 "82% found the restaurant service to be one of the best."
      7.5 "Management was excellent, said 75%."
    • 7.4 "Good breakfast."
    • 7.4 "Good bar."
      7.1 "Lovely bar service, according to 71%."
    • 6.0 "Pool is mediocre."
    • 4.6 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
      3.8 "Dirty pool, said 62%."
    • 4.2 "Value below average."
      0.7 "93% said the breakfast was too expensive."
      1.3 "87% said beverages were too expensive."
      1.0 "The price was too high for 90%."
    • 4.2 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.9 "61% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.1 "For 69%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      2.7 "Air conditioning was criticized by 73%."
      2.7 "73% thought the tv was sub-standard."
      4.5 "55% were disappointed with the minibar."
      3.8 "62% were unsatisfied with the kitchenette."
    • 3.4 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 3.2 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 3,884 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 7.2 "Good bar."
    • 6.6 "Pool is mediocre."
    • 4.6 "Value below average."
      0.6 "94% said the breakfast was too expensive."
      1.0 "90% said beverages were too expensive."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      2.2 "78% said rooms were small."
      4.0 "60% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      3.5 "For 65%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      2.7 "73% said the bathroom was dirty."
      2.7 "73% thought the tv was sub-standard."
      4.3 "57% were disappointed with the minibar."
    • 2.9 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 985 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 7.3 "Good bar."
    • 6.2 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      3.2 "68% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      3.0 "Air conditioning was criticized by 70%."
      2.8 "For 72%, the rooms looked old."
      2.6 "74% said the bathroom was dirty."
    • 4.1 "Value below average."
      0.8 "92% said the breakfast was too expensive."
    • 3.7 "Not very comfortable."
      3.2 "68% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 57 reviews
    • 9.5 "Terrific location."
    • 8.2 "Great service."
    • 4.5 "Rooms are not good."

    Overall Rating

    7.6 Good
    Based on 869 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.1 "Food is delicious."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 7.5 "Good bar."
    • 7.4 "Good breakfast."
    • 5.0 "Vibe was decent."
      3.2 "68% criticized the unstylish hotel."
    • 4.3 "Value below average."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.6 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      2.9 "71% said rooms were small."
      3.7 "63% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      2.7 "For 73%, the rooms looked old."
      4.6 "54% had problems with the shower."
      2.6 "74% found problems with the furniture."
      2.7 "Air conditioning was criticized by 73%."
    • 3.4 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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