Pros (+) Roof top pool and simplify
Cons (-) Small/average rooms.
4 stars
Hotel Santo Domingo
Photos of Hotel Santo Domingo
Overview
The Hotel Santo Domingo is a 4-star hotel situated in Madrid city center, within walking distance of the most popular attractions and sites. The Santo Domingo metro station and Gran Via are both near the hotel, which is made up of two combined buildings with originally decorated guest rooms and complimentary WiFi available throughout the property. Airport shuttle services and parking are available for a fee, and guests can visit nearby attractions like the Royal Palace, Plaza de Espana, and Plaza Mayor during their stay. Shopping, dining, and nightlife are also plentiful near this Madrid hotel.
The Hotel Santo Domingo features a rooftop terrace with a seasonal outdoor swimming pool, lounge area, and bar. There is also a hotel serving traditional Spanish cuisine and another hotel bar that guests can enjoy year-round. A buffet breakfast is provided for a fee and there is a nightclub on the property. Guests can also use the onsite business center and there are meeting rooms available. The front desk is open 24 hours for guest convenience. The hotel provides tour and ticket assistance, concierge services, luggage storage, dry cleaning and laundry service, and wedding services.
There are 200 guest rooms and suites at this hotel, including select rooms with private balconies, premium views, and deluxe amenities. Guests can choose from economy, standard double, superior double, and triple rooms as well as a collection of suites with panoramic views of the city. Room service is available during limited hours. All guest rooms include flat-screen TVs, a minibar, in-room climate control, and blackout curtains for privacy.
Latest deals for Hotel Santo Domingo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Santo Domingo
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Upper floors accessible by elevator
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Pool
- Outdoor pool
- Pool towels
- Pool with a view
- Rooftop pool
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Things to do
- Bicycle rental
Reviews of Hotel Santo Domingo
7.6
Good
7190 verified ratings
Wonderful
2059
Very good
1392
Good
1579
Okay
708
Fair
684
Mediocre
367
Poor
401
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, with many noting its proximity to attractions in Madrid. However, there were significant complaints regarding cleanliness, with several reviews mentioning dirty rooms and bathrooms. Additionally, many guests found the room sizes to be smaller than expected, leading to discomfort during their stay. Overall, while the location is a highlight, the hotel needs to improve its cleanliness and room quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
2175 reviews
7.7 out of 10
29 reviews
6.8 out of 10
4 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Hotel Santo Domingo?
Some guests have mentioned that the beds were not comfortable, while others found them to be good. It seems that the experience may vary depending on the room and building.
Is parking available at Hotel Santo Domingo?
Yes, parking is available for a fee at the hotel. However, some guests have mentioned that the additional bed provided wasn’t the most comfortable but did the job.
What can guests expect from the food quality at Hotel Santo Domingo?
The hotel offers traditional Spanish cuisine and a nice breakfast. However, some guests have mentioned that the cooked breakfast could have been hotter in metal trays.
How is the cleanliness at Hotel Santo Domingo?
While some guests have praised the cleanliness of the hotel, others have mentioned that the rooms and bathrooms need complete refurbishment. It seems that the experience may vary depending on the room and building.
What is the best time to visit Hotel Santo Domingo?
The high season is in September, and the low season is in December. It's important to consider the seasonality when planning a visit to make the most of the experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is the low season. This could provide a more relaxed experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Plaza Mayor, Mercado de San Miguel, and the Royal Palace, all within walking distance, for a convenient and enriching experience.
Check Room Type and Location
Some guests reported issues with room allocation, so it's advisable to double-check the room type and location to ensure it meets your preferences before arrival.
Rooftop Terrace Experience
Guests enjoyed the rooftop terrace, especially during the summer months when the outdoor swimming pool is open. It's a great spot to unwind and enjoy the views of the city.
Be Mindful of Noise
A few guests mentioned noise-related issues, so light sleepers may want to consider this and, if possible, request a quieter room location.
Verify Pool and Sky Bar Availability
Prior to booking, especially in warmer months, it's advisable to verify the availability of the pool and the rooftop sky bar, as some guests encountered closures during their stay.
Consider Room Refresh
While some guests praised the spacious and well-decorated rooms, others mentioned the need for room refreshment. It may be beneficial to inquire about the room's condition before booking.
Double-Check Amenities
Some guests reported issues with amenities such as the air conditioning and the availability of complimentary water. It's advisable to double-check the current status of these amenities before arrival.
Plan for Breakfast
If you plan to have breakfast at the hotel, consider booking a room that includes this option, as some guests found the breakfast to be a convenient and enjoyable start to their day.
Location
San Bernardo 1, 28013 Madrid
What's nearby
- Teatro Real332 yd
- Plaza de Oriente434 yd
- Madrid City Centre0.3 mi
- Plaza de Espana0.3 mi
- Plaza Mayor0.3 mi
- Puerta del Sol0.4 mi
- Palacio Real de Madrid0.4 mi
- Principe Pio0.6 mi
- Plaza de Santa Ana0.6 mi
- Teatro Español0.6 mi
- Plaza de Cibeles0.8 mi
- Museo del Prado1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 714200405009
Essential information about Hotel Santo Domingo
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $195 |
Average price (weekend night) | $209 |
When to book a room at Hotel Santo Domingo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Santo Domingo
FAQs when booking at Hotel Santo Domingo
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Value for money | 7.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.5 mi |
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