Overview

Hotel Emperador
Best Pool

Gran Via 53, 28013 Madrid, Madrid, Spain
+34 915 472 800

$128+

Overall guest ratings

8.3/10 Excellent
Based on 3,872 reviews

Review highlights

  • 9.6
  • 8.4
  • 5.9
  • 4.7

Good to know

  • Great view
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Emperador Hotel is located in the central Gran Vía in Madrid, with bus and subway at the door. This emblematic but renovated hotel offers a marvellous terrace in its rooftop, open from May to September, and excelent and privileged views of Madrid, a great outdoor swimming pool, solárium with hammocks or bar for lunches and cocktails, among others.

    Elegant rooms with modern TV

    The Lobby Bar suggests snacks, cocktails and any kind of drinks. Moreover, there are several restaurants 5 minutes walking.

    The hotel offers also gym, saune, hairdressing salon, 24 hours front desk and complimentary WIFI.

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    Hotel Emperador

    Amenities

    • Fitness center
    • Free Wi-Fi
    • A/V equipment rental
    • Business center
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Smoking rooms available
    • Free valet parking
    • Washer/dryer available in-room
    • Wedding services
    • Terrace/Patio
    • Gift shop
    • Designated smoking area
    • Storage available
    • Coffee shop
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 3,872 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Pool is good."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Food is average."
      5.5 "Side dishes were satisfying, according to only 55%."
      6.7 "Desserts were ok, said 67%."
    • 4.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.3 "Bar is not good."
      2.9 "Bar service was unacceptable, according to 71%."
      0.9 "91% said beverages were too expensive."
    • 4.1 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.0 "Value below average."
      1.0 "90% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
      1.1 "The price was too high for 89%."
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    Overall Rating

    8.3 Excellent
    Based on 2,439 reviews
    • 9.5 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Pool is good."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Food is average."
      5.1 "Side dishes were satisfying, according to only 51%."
      6.3 "Desserts were ok, said 63%."
    • 5.0 "Vibe was decent."
      1.2 "88% criticized the unstylish hotel."
    • 4.7 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      4.4 "56% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 4.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.2 "Bar is not good."
      1.1 "89% said beverages were too expensive."
    • 4.0 "Value below average."
      0.9 "91% said the breakfast was too expensive."
      1.1 "89% said beverages were too expensive."
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    Overall Rating

    8.4 Excellent
    Based on 1,084 reviews
    • 9.6 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.6 "Easily accessible by car, said 86%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Pool is good."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      4.1 "59% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      1.2 "88% found problems with the furniture."
    • 4.1 "Bar is not good."
    • 4.1 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.9 "Value below average."
      1.3 "87% said the breakfast was too expensive."
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    Overall Rating

    7.6 Good
    Based on 38 reviews
    • 9.7 "Terrific location."
    • 5.6 "Rooms are ok."
    • 5.6 "Average comfort."

    Overall Rating

    8.1 Excellent
    Based on 309 reviews
    • 9.7 "Terrific location."
    • 8.5 "Pool is good."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
    • 4.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.0 "Bar is not good."
    • 3.7 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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