The tv and safe didn’t work, the toiletries were lacking and it was very noisy from other rooms.
3 stars
Regente
Photos of Regente
Overview
Hotel with a health club, steps from Gran Via A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Hotel Regente offers 153 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include bathtubs or showers and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a health club. Guests under 18 years old are not allowed in the health club.
Amenities at Regente
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
Dining
- Grocery deliveries
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Bidet
- Toilet
- Toilet paper
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Regente
8.6
Very good
5086 verified ratings
Wonderful
2303
Very good
1098
Good
872
Okay
320
Fair
258
Mediocre
109
Poor
126
Summary of reviews
Guests say
Guests appreciated the hotel's central location and friendly staff, but many expressed dissatisfaction with cleanliness and service, citing dirty rooms, issues with amenities, and unhelpful staff. Overall, while the location is a strong point, the hotel needs significant improvements in cleanliness and customer service.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
2191 reviews
8.3 out of 10
53 reviews
7.7 out of 10
2 reviews
9.1 out of 10
2 reviews
7.4 out of 10
3 reviews
All reviews
Pros (+) Location was very central
Cons (-) The price was high and advertised as including free wifi. Upon check in, I was given a tiny room with a single-sized bed, right by the elevator and stairs, and was told that wifi would cost an additional €10. I told them that the rate I booked online was to include wifi and they seemed unapologetic and unwilling to help. I won't stay here again and wouldn't recommend it to anyone. It's central loc...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Hotel Regente?
The staff is very helpful, the hotel offers good value for money, and the location is perfect.
What are the cons of staying at Hotel Regente?
Some guests found the beds to be very hard, and a few mentioned that the rooms were small. Additionally, there were comments about the lack of room service and the noise levels in some areas of the hotel.
What can guests expect from the hotel's breakfast?
The breakfast options may be limited, and some guests mentioned that the pastries could taste overnight. However, there are also positive comments about the usual fare, including bread, salad, fruits, sausages, and omelette.
Is the hotel currently undergoing any construction or renovation?
Some guests mentioned ongoing construction, and there were concerns about the clarity of emergency exits. However, the hotel's location was praised, and the cleanliness was highlighted.
What are the highlights of the hotel's location and amenities?
The hotel is centrally located, close to shopping, bars, and restaurants. It offers a fitness center and is within walking distance of major attractions. Additionally, the hotel provides a restaurant, bar/lounge, and room service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Facing Away from Gran Via
Some guests recommended choosing a room facing away from Gran Via to avoid noise disturbances.
Consider Bringing Earplugs
Several guests mentioned that the hotel can be noisy, so bringing earplugs might be helpful for light sleepers.
Check for Renovation Updates
Some guests experienced inconvenience due to ongoing renovation works, so it's advisable to inquire about the current status before booking.
Explore Nearby Attractions
The hotel's central location provides easy access to popular attractions such as Puerta del Sol, Plaza Mayor, and the Royal Palace, making it convenient for sightseeing.
Be Mindful of Room Size
A few guests found the rooms to be small, so it may be beneficial to consider this when booking, especially for longer stays or if extra space is preferred.
Inquire About Gym Access
Guests noted that the gym may require reservations and fees, so it's recommended to inquire about access and any associated costs in advance.
Consider Noise Levels
Some guests mentioned that the hotel can be noisy, especially if facing Gran Via, so it's advisable to consider this when selecting a room.
Check for Elevator Accessibility
Due to ongoing renovations, some guests encountered issues with elevator access, so it's advisable to inquire about this if mobility assistance is needed.
Request a Room with a View
Guests recommended requesting a room with a balcony for a chance to enjoy views of the downtown street and the surrounding area.
Be Aware of Breakfast Options
Some guests found the breakfast options limited, with pastries tasting stale, so it's advisable to set expectations accordingly.
Location
Mesonero Romanos 9, 28013 Madrid
What's nearby
- Madrid City Centre300 yd
- Puerta del Sol337 yd
- Plaza Mayor0.3 mi
- Teatro Real0.3 mi
- Plaza de Santa Ana0.4 mi
- Teatro Español0.4 mi
- Plaza de Oriente0.4 mi
- Plaza de Espana0.5 mi
- Palacio Real de Madrid0.5 mi
- Plaza de Cibeles0.6 mi
- Museo del Prado0.8 mi
- Principe Pio0.8 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Regente
Low season | August |
|---|---|
High season | June |
Average price (weeknight) | $194 |
Average price (weekend night) | $163 |
When to book a room at Regente
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Regente
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.4 mi |
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