Overview

II Castillas Madrid

Abada 7, 28013 Madrid, Madrid, Spain
+34 915 249 750

$70+

Overall guest ratings

8.5/10 Excellent
Based on 2,728 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.8
  • 2.8

Good to know

  • Clean rooms
  • Professional service

Nearby

    Show all

    Amenities

    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews of II Castillas Madrid

    Overall Rating

    8.5 Excellent
    Based on 2,728 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
      10.0 "100% said the concierge service was amazing."
    • 8.8 "Bar is amazing."
    • 7.6 "Good breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      6.1 "61% said the view was so-so."
    • 2.8 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."

    Overall Rating

    8.5 Excellent
    Based on 1,691 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.6 "City centre within easy reach, said 96%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 8.8 "Bar is amazing."
    • 7.7 "Good breakfast."
      7.6 "76% were happy with the price of the breakfast."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 4.8 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.3 "57% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 572 reviews
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 7.9 "Good breakfast."
    • 7.2 "Nice rooms."
      8.3 "83% said rooms were clean."
    • 6.6 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
      5.1 "51% thought the bathroom was big enough."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall Rating

    8.4 Excellent
    Based on 463 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.2 "92% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 7.3 "Good breakfast."
      7.6 "76% were happy with the price of the breakfast."
    • 5.0 "Rooms are ok."
      4.1 "59% didn't like the uncomfortable beds."
      4.6 "54% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      2.8 "For 72%, the rooms looked old."
      4.0 "60% found problems with the furniture."
      1.0 "90% thought the tv was sub-standard."
    • 2.8 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Professional service"
    data provided by TrustYou

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