Madzhare Hotels

spa center,many choices of restaurants, the reception staff was cheeky. Check-in was 2,5 hrs late and not well organised.

rila was in an exellent location for skiing

Proximity to slopes and facilities in the hotel. Hotel rooms were very basic and could do with up-dating, Bed was wobbly in the first room we were allocated.

Just right for a ski trip with a young familiy The evening food was a bit basic but acceptable

Could not get better staff, they could not do enough for you, excellent ! No

The buildings are new. The furniture is good. The studios are large. The staff is polite and helpful. The swimming pool and most of the facilities are in another hotel 100m away so we were not able to use them. This part of advertisement is misleading. There were some noisy construction works on one of the buildings.

Excellent value for money - a large apartment with nice balcony view at a much cheaper rate than in one of the main hotels in the resort. Staff very helpful as well.

Breakfast,dinner

Staff very friendly. Hotel, rooms and furnishings are new. Free wireless internet. Parking space available. Breakfast only starts at 8am. Availability of breakfast variety quite limited.

Nice facilities,new hotel,comfort rooms. The hotel was surrounded with trees. The hotel was not in a walking distance from the lifts but there was a bus to take you there every 30' . There were no slippers to go to the pool or use the sauna and steam room, also you had to get your bathrobe from your room with you, as there were no towels or bathrobes in the spa facilities. There was no hairdryer in the room. The menu and the cuisine needs upgrading.

1. the pool; 2. the fact that I didn`t hear anything from the neighbouring rooms 3, the existence of a bus-shuttle the people from the staff react very slowly; for breakfast, there was always the same food offered (mainly eggs)

The hotel is located in a really nice mountain scene. It is cheap and fairly clean. The hotel really needs to be renovated.

We left a day early as it was poor. Most things

the hotel is very good and easy to use if skiyng and swimming nothing

Swimming pool and sauna is excellent Hotel was very noisy, breakfast is poor.

close to ski slope Ungreatful staff.Xmas dinner was a rip off,and totally disorganised.

Indoor swimming None.

I.M not recomended thishotel in Bulgaria.

The day staff was friendly The night staff didn't speak English. There was no air conditioning. The restaurant was swaming with flies. The walls are paper thin, so neighbourghs snoring will disturb your sleep. Wild dogs roaming outside at night were also disturbing. No wireless internet in the rooms, only cabled with an annoying password login.

The Hotel is not far from the center, altough I would recommend Rila best during Summer. For Winter it's perfect. The room was very spacious, like an appartment. The breakfast was very good too. In the summer it's quite, as not fully booked. In the SPA, only the pool was free, they wanted to charge for the Sauna, and it was not ON. Parking is paid too. The TV set is old, not LCD. Walls are cardboard-like, so could get bit noisy, if hotel is fully booked. The price was a bit more higher than others similar, and i think the difference was not compensated by better value.

Room was very comfortable and good value for money. Buffet breakfast was poor. Most of staff were disinterested (although Megi on reception was very helpful). swimming pool was cold.

Staff extremely helpful. Parking was in the front of the hotel and when I expressed concern for my motorcycles security they allowed me to put it in the lobby! can't ask for better service than that.

Comfortable room, warm, clean, parking Breakfast