Magdala Hotels

intelligent and courteous staff special treat for birthday

Helpfull friendly staff who also spoke english

Close but not too close to main rail station. City center a fifteen-minute stroll away; five minutes by city bus.

The rooms are clean and comfortable. The location is excellent... right across from the railway station and a short walk to the center of town. Mostly it was the attitude of the front desk staff. Not only not helpful but borderline antagonistic. The wifi did not work in our room. We reported it immediately. "What do you want me to do... the wifi is working for everyone else". Same story next morning, so on the third night requested a change of rooms, on a different floor, which solved the issue immediately. We arrived at 9pm after a long journey. The restaurant is open until 10 we were told... when we came down for dinner :sorry the cook went home early... no food available. We talked to someone who had stayed at the hotel in the past and they mentioned that this is a frequent situation at the hotel. The bar is a smoking bar, so no chance to enjoy a nightcap.... Thus not even close to the excellent rating we expected....

Proximity to station, large room

All was fine. The breakfast was fabulous! My room faced the side street with Subway shop and the Hotel's verandah on it. In the evening and at night people sitting there produced a lot of noise, so I had to keep my window shut.

The hotel is in an ideal city centre location. It is light, airy, aesthetically pleasing and comfortable. The staff are very friendly and the reception staff speak excellent English. The air-conditioning is centrally managed. While requests for changes in room temperature could be (and were) implemented via the reception, we missed the lack of control actually in the room - for example in the middle of the night.

very clean room, good breakfast no

Very helpful staff and excellent rooms with good facilities. Very central in Jena and convenient for everything. For Booking.com: The hotel were expecting us, but had their normal room rate allocated to the group, not the discounted room rate I had booked through you. It was not a problem, and the hotel accepted this and took a photocopy of your booking reservation that I had printed off, but I would have expected the hotel to know about, and adjust, the room rate before our arrival.

parking facility, location of the hotel, friendly staff no airco

Excellent service; a place to smoke cigars; excellent food; lots of history(Hitler stayed there and caused the place to be remodeled before WW!!). Understated luxury with a great location.

It was refined, elegant and on the main market square. Prices were refined, too. Level of english of staff was very poor considering the quality of the hotel. While wonderful to overlook the main square, the heat meant opening the windows and suffering the noise. Some might want to ask for a room overlooking the courtyard.

the situation. the hotel is advertised as historical, but there are no traces of anything older than a few years: just another standardized european hotel. The 6 euros charged to use the internet for two minutes appears as a unwelcoming gesture

5 star hotel that really is a 5 star hotel. Do not miss the breakfast as it it the best I've ever had and I've been around. Anything you would like is out in the buffet and they cook the eggs perfectly to order and bring it to your table. You also can get espresso or cappuccino at no additional charge. It's a short summer season so I understand that there is no air conditioning but there should have been a fan in the room.

Central location, friendly reception by staff, abundant choice of breakfast

Location is great and the ambiance also No internet access in the room, and no coffee machine for expresso in the breakfast.

location, charm of hotel, great breakfast I wish a family room had been available