Overview

City-Hotel Neubrunnenhof

Grosse Bleiche 26, 55116 Mainz, Rhineland-Palatinate, Germany
+49 6131 232 237

$63+

Overall guest ratings

7.5/10 Good
Based on 1,472 reviews

Review highlights

  • 9.4
  • 9.2
  • 4.8
  • 3.6

Good to know

  • Accessible parking

Nearby

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    About

    At City Hotel Neubrunnenhof, you'll be within a 15-minute drive of ZDF. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews of City-Hotel Neubrunnenhof

    Overall Rating

    7.5 Good
    Based on 1,472 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.2 "Terrific location."
      7.2 "Great parking, according to 72%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
    • 4.8 "Value below average."
      3.0 "70% thought it was overpriced."
    • 3.6 "Not very comfortable."
      0.3 "97% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    • 3.5 "Rooms are not good."
      0.3 "97% said rooms were small."
      1.0 "90% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      3.8 "Air conditioning was criticized by 62%."
      4.4 "56% were disappointed with the minibar."
      2.2 "78% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      0.6 "For 94%, the lobby entrance was sub-standard."
      0.0 "100% didn't like the architecture."
    • 2.4 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 485 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 9.3 "Terrific location."
      7.5 "Great parking, according to 75%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 4.9 "Value below average."
      2.8 "72% thought it was overpriced."
    • 3.7 "Not very comfortable."
      0.2 "98% said rooms were small."
      0.2 "98% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 3.4 "Rooms are not good."
      0.2 "98% said rooms were small."
      0.9 "91% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
      1.4 "86% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      1.8 "82% said the bathroom was dirty."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 2.5 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
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    Overall Rating

    7.6 Good
    Based on 58 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 8.6 "Breakfast is good."
    • 4.5 "Value below average."
    • 3.9 "Not very comfortable."
    • 3.8 "Rooms are not good."

    Overall Rating

    7.5 Good
    Based on 103 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.4 "Terrific location."
      7.6 "Great parking, according to 76%."
    • 8.7 "Breakfast is good."
    • 5.0 "Average value."
    • 3.7 "Not very comfortable."
      0.2 "98% said rooms were small."
    • 3.3 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      0.2 "98% said rooms were small."
    • 2.1 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall Rating

    7.4 Good
    Based on 824 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      7.1 "Great parking, according to 71%."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "Excellent breakfast."
    • 4.4 "Value below average."
      2.6 "74% thought it was overpriced."
    • 3.8 "Rooms are not good."
      0.1 "99% said rooms were small."
      1.4 "86% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      1.8 "82% found problems with the furniture."
      4.0 "Air conditioning was criticized by 60%."
      4.5 "55% were disappointed with the minibar."
      3.2 "68% had problems with the shower."
    • 3.5 "Not very comfortable."
      0.1 "99% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.2 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    data provided by TrustYou

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