Pros: The bed was extra comfortable and the pillows were great too. The staff did their best at accommodating our group.
Cons: The breakfast was fair.
Pros: Beds were comfortable Breakfast was nice..
Cons: Old place
Pros: The staff was excellent. They were able to offer great advice about where to have dinner. When we travel we try to only eat at local places and avoid national chains. They recommend a great place for ...
Pros: I enjoyed the pancakes.
Cons: The noise coming from my fridge in the room.
Pros: I loved the bed and how comfortable it was
Pros: The bed was wonderful......slept luke a baby!!!
Pros: Staff was wonderful.
Cons: Pictures showed a hot tub and there wasn't one and the heated pool was chilly.
Pros: Great staff, they can give recommendations to local joints/eateries, good consistent buffet for breakfast that kids will enjoy. Indoor pool was also great especially in the inclement weather seasons!
Cons: Out of all the Holiday Inn's, this one seemed worn. The pillows weren't as fluffy, the rooms weren't as 'fresh'. Great staff, competitive pricing, just not a great example of a Holiday Inn unfortunately.
Pros: Loved the bed, breakfast and the friendly staff
Cons: The room had a very distinct oder. The AC vents were broken and looked dirty. The chairs and ottoman had stains on them.
Cons: The Last night we stayed the power went out we had no air conditioner it was 97 deg.we had to use flashlites in bath area they did not offer any other accomadations and we were charged for the night. will not stay there again.
Pros: Good value for money. You pay for what you get. I recommend staying there if you are visiting Hot Springs. It is much less expensive.
Cons: Price still high.
Pros: It was clean. Walmart and some other stores were nearby and it wasn't far from the highway.
Cons: Tobacco smoke odor, AC didn't work, toilet handle needs adjustment, number of power outlets for appliances is insufficient, 5am excessive noise from floors above. The attendant wrote down my phone number when I explained, but the manager never called.
Pros: Love it great stay!!
Pros: Nice staff
Cons: Nasty hotel. Halls smelled like sweat, curry, & pot. Dead roaches in elevator. Bed was all springs. Chair in room and towels were stained. Breakfast cream cheese was gray and had a shell (not refrigerated as required). Spend the extra n go to Hol Inn Exp.
Pros: I have stayed there before and that is why I stayed there again.
Cons: The time before I registered at the front desk and had a lot nicer beds than this time. I don't know if it made a difference using Kayak or not, except for the quality of the beds weren't as good this time. It was easier and faster to use Kayak.
Cons: Unclean, trash found on floor of room, black mold found on ceiling of bathroom.
Pros: Location was easy to get to, staff was nice. The place as a whole is in need of some work. Carpet in the room was old, some of the lights didn't work, the toilet was leaking clean water on the ...
Cons: A/C stopped working while I was sleeping. Called front desk and didn't receive an answer. Also, saw a roach in the room.... not good!
Pros: The rooms are what you expect for the price. Ours was clean, everything worked. They are a little outdated and the bed was a little uncomfortable but we would definitely stay here again.
Pros: The location was the only positive thing about this hotel.
Cons: Room stunk...breakfast was very lacking in quality and quantity...paint peeling in bathroom...would not stay there again! Unfortunate since location is great for what I need....
Cons: The room look nothing like it did online, well not the one we had. The ones by the pool looked ok. It smelled horrible. The comforter was old, it smelled like urine in the restroom, had to go get ...
Pros: The lady that was at the front desk was very professional.
Cons: Everything.. there was a lot of wiring that was spliced together using duct tape instead of electrical tape, so only one light worked in the room, also the toilet wouldn't fill all the way up so ...
Pros: location to hot spring
Cons: AC is very poor and a lot norse. i have to turn off when i sleep
Pros: The fresh waffles are very tasty. The dinning area is clean.
Cons: They need to clean behind night stand and under edge of beds.
Pros: Cheap price and had breakfast
Cons: Room was in need of work
Pros: The staff were very friendly The beds were comfortable In a great location
Cons: The bathrooms looked very cheap and were uncomfortable They had bugs Needed better lighting Had problems with the lights and charging phones
Pros: The staff was very friendly. The rooms were very clean. The pool was very nice.
Cons: The air conditioner could have used a little cleaning. But it worked awesome.
Pros: They were so nice at the check in. We were a lo of people traveling near there, they where just perfect
Cons: Room was right next to construction in parking lot. No vending machines, pop machine was broken.
Pros: Great location right off the highway, very nice pool area!
Cons: Beds are very low to the floor, breakfast area is not equipped for families of 5 as it only has several two person tables.
Pros: Breakfast was good and right off freeway
Cons: Rooms was dirty. Plugs to bathroom did not work at all, coffee pot top lid was off and missing. Urine on the toilet. Over all just a dirty room and you could literally feel the springs in the bed. ...
Pros: Nothing bed was not comfortable
Cons: Room wasn't that clean
Pros: The breakfast was good and the value was awesome
Cons: Nothing really the staff was great and helpful
Cons: WiFi slow. Television would not receive local channels. Other channel reception was marginal at best. Plug ins are hard to reach and connections are loose. Air conditionet compressor shut off with a ...
Pros: Good bed.
Cons: Toilet stopped up. Bathroom floor wet.
Cons: The mattress is the old blue and white ticking with multiple stains on sides that are visible, and scared to know what wasn't visivle. Sheets were dirty as they had not been changed. Toilet would not flush. We did not stay there, we left.
Cons: No tv or vcr or dvd hook ups and it says cable and wifi
Cons: The rooms smelled bad, rotten areas around trims on walls etc.too many that lived at this motel. Felt uncomfortable.
Pros: It was filthy. I had to buy product to refresh the room.
Cons: It was nothing like the online ad
Pros: Close to family and great price for Christmas
Pros: The property was really comfortable. Everything was clean. Overall a good experience.
Cons: Had a little smell when first entering the room, but it quickly went away. Other than that, no problems.
Cons: The room was dirty, the sheets had stains, the lady at the desk just shrugged when we complained. We got there late and just needed to sleep for 4 hours so we just dealt with it.
Cons: needed more towels in the room there was only one towel for two people
Pros: The bed was comfortable and the shower was hot.
Cons: The police were called regarding a domestic dispute with injury, the room included a loose cigarette and pill on the floor, fairly dirty and very concerning...
Pros: The water pressure was nice
Cons: The toilet was in poor shape! The air conditioning was not good! The big problem was the room next to us having a violent fight and being carted off in an ambulance! The cleaning crew walked in ...
Pros: It was much quieter than we expected
Cons: They had remodeled the room but hadn't cleaned up afterwards everything was dusty will probably be better now. But I bought some cleaner at the nearby dollar general so would be more comfortable
Pros: Bed ok. Room clean.
Cons: Lication. Broken chair
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