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Beautiful new, clean hotel. Huge room with view. Desk staff were friendly and efficient. We arrived at 9:25 for breakfast that was open from 8-10. We found the hallway lights off and the staff cleaning up from large group. It seemed we were not too welcome, and were seated at a used table. We were however, able to eat, but not the best atmosphere or service. We also found the location quite a way up the hillside and a little hard to find. We were glad to have a car.
Free parking. Good food, nice staff, good location on the island of Elba. Poor internet connection. You have to pay for it per hour. Most of the time we were unable to get a connection. Limited view of ocean (only from balcony)
good situation The haed waiter was not really friendly.The british lady in the reception was really friendly and helpful.
We liked the family atmosphere of the hotel. The staff could not have been more helpful and seemed to switch with ease between a number of languages. Restaurant recommendations were excellent. A very comfortable stay at a very reasonable cost.
Very friendly staff, great breakfast room were well equipped. The location of the hotel is in a "quiet" area and only a short walk from the city. The cleaning of the rooms could be improved.
The location, the breakfast and the staff Noise from the street
The breakfasts and the cleanliness No
Friendly staff, good location at relatively quiet street in proximitty to main beaches and promenade. Irrespective extremely hot weather, temperature in the room was comfortable even if we turned off air conditioning from time to time. Bathroom is excellent (in comparison with three other hotela we visited during our journey throigh Italy). We liked our stay inYa Club very much N/A
Very friendly, helpful staff, very close to the port.
A really good hotel. The courtesy of staff and position of the hotel (as the position of Marciana Marina for Elba) are perfect for anyone that want to use this as a base for travelling on all the isle, as it is for anyone that prefer to stay in the nearest beach. No one.
Staff very friendly and helpful. Room nice, big and clean. Great location.
We found this hotel has very friendly personnel. I would like to thank them for their service while we stayed there. Personnel were very accommodating and very knowledgably about the area. One thing found helpful was trip suggestions made by the staff during our stay.
very friendly family run hotel. beautiful setting and close to the beach.
Very pleasant staff. Friendly and convenient for the town.
Bathroom quite new, working air conditionning and a quite good (italian) breakfast
Very nice, lovely pool and garden, 1 st room good , 2nd room over looked building site. friendly staff.
good location, friendly and English-speaking staff, good breakfast, great pool, really clean and comfy rooms.
Nice room with a balcony, breakfast was ok typically Italian Staff were friendly particularly the breakfast staff. The hotel is ideally located to walk to the Marina at night for Dinner and the room was very clean and a good size The near by beach was pebble/stones and not sand but was not aware of this when I booked ..should have researched better but the pictures on the website are not of the nearby beach as it is in the marina and it is stones.
The hotel location was great- right on the water, you could see it across the bay when you got off the ferry. However, you need to have a car or scooter; otherwise you need to take a cab back and forth from the hotel to Portoferraio. The hotel was very nice- staff was helpful, pool and grounds were great. Breakfast was excellent for an Italian hotel. One thing we (young American couple) noticed was most of the guests were older German people on vacation. It wasn't a big problem, and perhaps it was because we were there mid-week, but we didn't see any other young couples the entire time we were there. Aside from that (and that is a minor complaint at best), we had a nice stay and couldn't have asked for much more, particularly for the price.
The breakfast was good. Friendly staff. Would stay here again.
Fantastic beach location on beautyful island.Good staff.Airy & comfy rooms !
Lovely hotel. Great beach, pool and beach restaurant, breakfast at hotel had good selection. Area where hotel is located is quite small so not too busy or noisy. Beds on beach are allocated to room which is good. Look our for Ezio, the security gentlement at the hotel gates, very very helpful and friendly, lovely gentleman. Rooms have no soundproofing. You can hear most conversations of your neighbouring guests and if there is children next to you it can be very noisy. Try to obtain an "upper floor" room as when downstairs, all you hear is chairs being moved around ! which is a shame as I loved this Hotel
We were upgraded and dealt with polite staff during our trip. Nothing.
great place to relax.well run hotel.Would go again well situated no
Beautiful location, excellent service and good food. A bit too expensive.
the hotel is really very nice, the location is just perfec, it is easy to get to any other town within the island, dinner is highly recommended old-fashioned TV set
elegant hotel in a beautiful park with own beach, calm, although with some young couples with little children.Careful personnal and rich breakfast buffet ! Hotel is grossly overpriced due to its own beach, although the facilities (toilet and showers) badly need total restoration!! Nearby restaurants are at least 20/30 minutes walk so you either drive (and don't drink) or eat at home - we walked
good location (close to the main town). nice piano bar for a sunset drink not very nice beach: stones instead of sand. too pricy (drinks start at 9€), our room as over the kitchen which was quite noicy in the morning. tennis court pretty bad quality. food is very good but still mass production
The location is absolutely stunning and the staff very friendly. Everything is made so that guests don't want leave the resort and it's fair to say everyone can find a little bit of what they want. We really had a wonderful stay. I do think that the rooms located in the hotel need a refurbishment - the style is dated and I felt that for the price, one could expect a more contemporary, stylish and luxurious decor and feel.
The restaurant staff were exceptional. The Manager on duty was somewhat brash and had a difficult attitude.
It is in a peaceful area, and close enough to Portoferraio so that you can go into town at night if you want - if you are willing to pay for a taxi or have a car. It is very well serviced by public transportation - hardly at all in fact - so that if you want to go out to eat or head out at night, you have to pay for an expensive taxi ride both ways, or rent a car or moped. The hotel itself is fairly nice, although definitely not a 4 star hotel as it is advertised. It has a nice pool and a good breakfast.
We both liked the situation of the Hotel together with the choice of beach or good size pool. It would have been an ideal base from which to explore the island if we had more time but overall we enjoyed our stay with you. Gracie
This hotel was in no way of 4* quality The room was very basic and the hotel was too far away from the centre.
Cleaniness and comfort of the room The beach was not a natural one and the staff were rather "off hand" at times although this did not appear true for the guests that they knew better and who were staying longer
Pool area was really wonderful, as well as breakfast on the terrace Unfortunately, my husband was covered in Bed Bug bites after the first night. I don't feel that the hotel was dirty, just bad luck I guess
Location, grounds and swimming pool. Only stayed on B&B basis. Receptionist (female) was rude on arrival. Air conditioning in room allocated did not work - changed room after some persistence. Room furnishings not 4 star standard.
It was quiet and relaxing and Management was very helpful in assisting our travel arrangements from their hotel to Roma. Lack of air conditioning at night. The bed was very uncomfortable and we asked for it to be changed and it wasn't. This made our stay disappointing because of lack of sleep. When we arrived the check in staff didn't explain to us that we had to reserve a table each day for the evening meal, this was explained to us on the second night we were there and this made us feel uncomfortable, however they did accommodate us in the resturant.
Hotel Villa Ombrosa overlooks a pebble beach, with over the road, it's own area with deck chairs and sunshades.Very helpful cleaning and breakfast staff. A room without a view at the back is quieter than the front with the view.The lift goes from behind the stairs. I had to leave.
It was superb. I was driving around Tuscany with no reservations for hotel stays and they were very accommodating. The hotel was beautiful.
Friendly hotel, near centre of town, quite good food. Rooms giving on to the back garden have no balcony, no view and are somewhat dull. Try to avoid them. The hotel "beach" consists of two long concrete steps over the rocks and water, packed with deck chairs. There a re far more fun, sandy beaches elsewhere on the island.
The view from our seaside balcony was amazing, and the choices of foods in the dining room were simply delicious!
close to the port, not noisy, not expensive I did not like food in this hotel. We had half board that was very bad decision.
Lovely swimming pool which was pretty quiet during the day as everyone seemed to go out on day trips. We had a big balcony at the far side at the top so it was quiet and we had a great view. Nice restaurant but book your table during the day for the evening. Last boat from Portoferraio was 6.30pm. There was only one restaurant in Maggazini which belonged to the hotel so no choice but the restaurant was lovely and had great live music one evening. Rooms are very basic so it was expensive for what you got.
The restaurant was very good (a la carte at least). Very clean rooms. Could have good sea view but we had tree view. Very poor children facilities and the beach was unuseable. Car was a must.
Quiet but central location and stunning views - being right by the sea. Reception staff and our waiter exceptional nice. The dining room which needed suttle lighting given stunning views and more willingness to allow resident guests to sit outside on the terrace [although we were 'allowed to'].Candles inside and out would give perfection to the setting. Maitre d could be friendlier.Perhaps a proper Bar with sitting area would have been good.
Everything was great! We liked it a lot. Especially the stuff was friendly and very helpful. The location is about a few steps by the sea, so we felt the sea breeze with hearing the waves all the time. Nothing.
Above all I liked the perfect location close to the sea and the very friendly and good staff. Also the hotels pools were nice. No
Very nice staff, gorgeous location, decent to excellent food, clean rooms, value for money, peace and quiet, a pleasant pool with lots of loungers, and some enchanting ducksin the yacht harbour who liked to dine with us - the restaurant is on the quayside. They were all drakes, except for one female who turned up one day with three ducklings. There were also two quite seperate ducks from that lot, a black one and a white one, who were clearly deeply in love, were always together and performed an intricate mating neck waving ritual every now and then. So as well as a lovely setting there were things going on! And then there were the other guests. Not really, although maybe thehotel might run the occasional minibus to town should there be punters wanting to use it. Travelling by boat to Portoferraio was terrific, and takes about 30 minutes, but the day the weather stopped it coming (too choppy) presented a problem for non car users like us, But the hotel did take us and others to town in their mini bus so they solved the difficulty. The location is OK during the day for getting to and from, but if you take half board, have lunch, and decide to eat in townin the evening - because there are loads of nice places - getting back means a taxi,....and even a car would not help because one woudl be insane to drink and drive on Elba's roads. The island needs a better bus service actually.
Staff were welcoming and helpful. Food was simple but fresh. Sea view was beautiful. It was a little chilly at night and the room wasn't heated, or at least I couldn't get the radiators to work. Staff did provide an extra blanket though! Also, not the hotel's fault, but there are no buses and the taxi collectivo is infrequent. Standard taxi costs over 20 euros to Portoferraio from Magazzini and there is no way to walk.
Position was excellent.
in the center, and nearby the sea the room next to the road is very noisy because there is a restaurant in front of the hotel and always very busy, so nosiy!
Very convenient location. Rooms very clean. Staff very friendly and helpful. I liked the little garden behind the hotel. Possibility to use the facilities of the La Primula hotel but with a lower room price. The parking facility is a bit far (500 meters). Not a big deal anyway.
Great location and comfortable rooms with a very low price.