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Beautiful new, clean hotel. Huge room with view. Desk staff were friendly and efficient. We arrived at 9:25 for breakfast that was open from 8-10. We found the hallway lights off and the staff cleaning up from large group. It seemed we were not too welcome, and were seated at a used table. We were however, able to eat, but not the best atmosphere or service. We also found the location quite a way up the hillside and a little hard to find. We were glad to have a car.
Free parking. Good food, nice staff, good location on the island of Elba. Poor internet connection. You have to pay for it per hour. Most of the time we were unable to get a connection. Limited view of ocean (only from balcony)
good situation The haed waiter was not really friendly.The british lady in the reception was really friendly and helpful.
We found this hotel has very friendly personnel. I would like to thank them for their service while we stayed there. Personnel were very accommodating and very knowledgably about the area. One thing found helpful was trip suggestions made by the staff during our stay.
Staff very friendly and helpful. Room nice, big and clean. Great location.
We liked the family atmosphere of the hotel. The staff could not have been more helpful and seemed to switch with ease between a number of languages. Restaurant recommendations were excellent. A very comfortable stay at a very reasonable cost.
The breakfasts and the cleanliness No
A really good hotel. The courtesy of staff and position of the hotel (as the position of Marciana Marina for Elba) are perfect for anyone that want to use this as a base for travelling on all the isle, as it is for anyone that prefer to stay in the nearest beach. No one.
Friendly staff, good location at relatively quiet street in proximitty to main beaches and promenade. Irrespective extremely hot weather, temperature in the room was comfortable even if we turned off air conditioning from time to time. Bathroom is excellent (in comparison with three other hotela we visited during our journey throigh Italy). We liked our stay inYa Club very much N/A
Very friendly staff, great breakfast room were well equipped. The location of the hotel is in a "quiet" area and only a short walk from the city. The cleaning of the rooms could be improved.
The location, the breakfast and the staff Noise from the street
Very friendly, helpful staff, very close to the port.
The hotel was conveniently located within walking distance of a beach, waterfront, boat rental, restaurants, grocery store, bank/ATM. The hotel was reasonably clean and attractive, a "classic" hotel. The staff was friendly and at least one of them spoke serviceable English (my Italian is barely adequate). When I made the reservation I was under the impression that I was booking a room with air conditioning. When we arrived we were given a room with a western exposure that was uncomfortably warm in the evening - and no air conditioning! When we asked we were told that no room with ac was available till the following night.
Location, value for money and breakfast The bathroom was small but the biggest problem was it was rather smelly and musty as it really needed an exractor fan in it, particularly in a hot climate.
Good toilet No lift and pour brekfast
We don't think that this room was e superior room, as we didn't had a balcony as other rooms. Our room were overlooking the street and each time the bus passed through, our windows were trembling. Very loud room. Breakfast poor - no fruits, no eggs, no ham. Just one sort of bread (white) and 2 different cakes and brioche.
Short distance to sea, like most hotels on Elba. They tried to give us a tiny room without working air conditioning, only cold water and terrible beds. Most probably because they were overbooked - the next day another couple were complaining loudly in the reception. Many other rooms must have had problem with the AC - there were many people complaining. Once we changed room, all this was sorted. The food in the restaurant tasted really boring. Breakfast was ok.
Very nice exterior/ outside area. Good location; just a stone's throw from the harbour and swimming area. Good facilities nearby (supermarket, little shops, restaurants). Overall very nice and convenient. There are only very few parking spots at the hotel. However, there are free-of-charge parking spots a few mins walk away. The price increase at weekends (50€ extra per night for a double room) seemed rather steep. The room we had was nothing like the pictures on the website; it was probably not refurbished yet. Nevertheless, all was still very nice.
This was the best hotel I stayed at for my eniter 10 trip in Italy. The staff was very accomidating. I was able to leave my luggage there the final day and even had a nice bathroom to use after checkout for me to change in. The hotel is across the street from the bus stop which run every hour. It is very close to the beach in Marciana marina. Before booking this hotel I had doubts about staying in this town, but I absolutely loved it.
Fantastic hotel, clean, charming, wonderful staff who did their best to speak english to help us get what we needed. So close to everything in the town, an absolute yes to this hotel! A small thing....the pool wasnt heated....although it was August, the pool was very cold.
Close to beach and harbour + good restaurants.Good pool adjacent to room. Family room by the pool is very spacious (although we didnt ask for it! - see below) small outside area with table and chairs adjacent to sizeable pool. Requested a standard room and a superior room for 4 people in total. We were given a standard room and a family room. The family room was very large and had sufficient beds to sleep 6! Although it had aircon it didnt have a window and did not have the feel of a suprior room.Overall the staff dealt with our issues very well and we had little to complain about by the time we left.
Very pleasant, easy access to the beach and front.quiet. It was quiet basic and suprised it had no lift.not sure how invalids or the elderly would get on but generally quiet good.
Very pleasant staff. Friendly and convenient for the town.
Bathroom quite new, working air conditionning and a quite good (italian) breakfast
Very nice, lovely pool and garden, 1 st room good , 2nd room over looked building site. friendly staff.
good location, friendly and English-speaking staff, good breakfast, great pool, really clean and comfy rooms.
Nice room with a balcony, breakfast was ok typically Italian Staff were friendly particularly the breakfast staff. The hotel is ideally located to walk to the Marina at night for Dinner and the room was very clean and a good size The near by beach was pebble/stones and not sand but was not aware of this when I booked ..should have researched better but the pictures on the website are not of the nearby beach as it is in the marina and it is stones.
very friendly family run hotel. beautiful setting and close to the beach.
The hotel location was great- right on the water, you could see it across the bay when you got off the ferry. However, you need to have a car or scooter; otherwise you need to take a cab back and forth from the hotel to Portoferraio. The hotel was very nice- staff was helpful, pool and grounds were great. Breakfast was excellent for an Italian hotel. One thing we (young American couple) noticed was most of the guests were older German people on vacation. It wasn't a big problem, and perhaps it was because we were there mid-week, but we didn't see any other young couples the entire time we were there. Aside from that (and that is a minor complaint at best), we had a nice stay and couldn't have asked for much more, particularly for the price.
The breakfast was good. Friendly staff. Would stay here again.
The location is absolutely stunning and the staff very friendly. Everything is made so that guests don't want leave the resort and it's fair to say everyone can find a little bit of what they want. We really had a wonderful stay. I do think that the rooms located in the hotel need a refurbishment - the style is dated and I felt that for the price, one could expect a more contemporary, stylish and luxurious decor and feel.
good location (close to the main town). nice piano bar for a sunset drink not very nice beach: stones instead of sand. too pricy (drinks start at 9€), our room as over the kitchen which was quite noicy in the morning. tennis court pretty bad quality. food is very good but still mass production
elegant hotel in a beautiful park with own beach, calm, although with some young couples with little children.Careful personnal and rich breakfast buffet ! Hotel is grossly overpriced due to its own beach, although the facilities (toilet and showers) badly need total restoration!! Nearby restaurants are at least 20/30 minutes walk so you either drive (and don't drink) or eat at home - we walked
The restaurant staff were exceptional. The Manager on duty was somewhat brash and had a difficult attitude.
the hotel is really very nice, the location is just perfec, it is easy to get to any other town within the island, dinner is highly recommended old-fashioned TV set
Beautiful location, excellent service and good food. A bit too expensive.
Lovely hotel. Great beach, pool and beach restaurant, breakfast at hotel had good selection. Area where hotel is located is quite small so not too busy or noisy. Beds on beach are allocated to room which is good. Look our for Ezio, the security gentlement at the hotel gates, very very helpful and friendly, lovely gentleman. Rooms have no soundproofing. You can hear most conversations of your neighbouring guests and if there is children next to you it can be very noisy. Try to obtain an "upper floor" room as when downstairs, all you hear is chairs being moved around ! which is a shame as I loved this Hotel
great place to relax.well run hotel.Would go again well situated no
Fantastic beach location on beautyful island.Good staff.Airy & comfy rooms !
We were upgraded and dealt with polite staff during our trip. Nothing.
This hotel was in no way of 4* quality The room was very basic and the hotel was too far away from the centre.
Location, grounds and swimming pool. Only stayed on B&B basis. Receptionist (female) was rude on arrival. Air conditioning in room allocated did not work - changed room after some persistence. Room furnishings not 4 star standard.
It was quiet and relaxing and Management was very helpful in assisting our travel arrangements from their hotel to Roma. Lack of air conditioning at night. The bed was very uncomfortable and we asked for it to be changed and it wasn't. This made our stay disappointing because of lack of sleep. When we arrived the check in staff didn't explain to us that we had to reserve a table each day for the evening meal, this was explained to us on the second night we were there and this made us feel uncomfortable, however they did accommodate us in the resturant.
Pool area was really wonderful, as well as breakfast on the terrace Unfortunately, my husband was covered in Bed Bug bites after the first night. I don't feel that the hotel was dirty, just bad luck I guess
Cleaniness and comfort of the room The beach was not a natural one and the staff were rather "off hand" at times although this did not appear true for the guests that they knew better and who were staying longer
We both liked the situation of the Hotel together with the choice of beach or good size pool. It would have been an ideal base from which to explore the island if we had more time but overall we enjoyed our stay with you. Gracie
It is in a peaceful area, and close enough to Portoferraio so that you can go into town at night if you want - if you are willing to pay for a taxi or have a car. It is very well serviced by public transportation - hardly at all in fact - so that if you want to go out to eat or head out at night, you have to pay for an expensive taxi ride both ways, or rent a car or moped. The hotel itself is fairly nice, although definitely not a 4 star hotel as it is advertised. It has a nice pool and a good breakfast.
Hotel Villa Ombrosa overlooks a pebble beach, with over the road, it's own area with deck chairs and sunshades.Very helpful cleaning and breakfast staff. A room without a view at the back is quieter than the front with the view.The lift goes from behind the stairs. I had to leave.
The view from our seaside balcony was amazing, and the choices of foods in the dining room were simply delicious!
close to the port, not noisy, not expensive I did not like food in this hotel. We had half board that was very bad decision.
Friendly hotel, near centre of town, quite good food. Rooms giving on to the back garden have no balcony, no view and are somewhat dull. Try to avoid them. The hotel "beach" consists of two long concrete steps over the rocks and water, packed with deck chairs. There a re far more fun, sandy beaches elsewhere on the island.
It was superb. I was driving around Tuscany with no reservations for hotel stays and they were very accommodating. The hotel was beautiful.