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The staff were all very friendly and helpful. The food we had at dinner in the evening was excellent and the breakfast buffet was also very good. The location was perfect being both peaceful and yet only a short walk into the town centre or to the quay for the ferry or pleasure boat cruises. The view from our room of the Gironde was delightful. A large fan had been provided but we did not need this as the temperature did not exceed 30°C during our stay. When we arrived we had to re-clean the wash basin, bidet and bath as these had not been cleaned properly. The room was small (we had to move the bed to sit at the desk and then move it back again to access the storage space for clothes).
great location -food excellent
Out hotel room was tiny but otherwise a nice place to stay
Close to many chateau. I don't say it was not dirty but It looked tired. Very cheap fan (a mark from Carrefour Market). 20 euros for the breakfast is insanely expensive, I recommend to take 10 min walk to Village Bage and have nice cafe& freshly baked breads in the Cafe which is about 10 euros or less. If you are looking for a luxury stay. Don't take this one.
Friendly bar and restaurant staff. good food. Off hand and cool reception and checkout staff.necessary to keep windows open cos of heat hence eaten by mosquitoes!
lack of places to eat when you arrive after 6pm is a big negative lack of places to eat when you arrive after 6pm is a big negative
The restaurant was very good
Easy access to town and facilities.
Staff were very hospitable, helpful and friendly, making for a relaxed and pleasant atmosphere in the hotel.
Good restauant, pleasant and helpful staff Room fairly small
due to circumstances we are unable to make any good comments,facilities were limited,i.e. restaurant closed to guests on sunday evening although the service was open to guests who were taking " a cure ",parking was closed at 8.30pm so we were unable to drive to find a restaurant,access to hotel was closed on sunday between 2.30pm until 6.00pm
Friendliness and helpfulness of the staff Rooms were a little small and basic eg nowhere to put your suitcase
Loved Jonzac. Staff very good and friendly, and forgiving to our toddlers breaking a glass and clambering on the outdoor sofas.
Clean an comfy Toilet very small but not a problem