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Necessary to improve internet access
It is a very clean and orderly hotel. The town is quiet and pretty. The pool is small but nice and empty so it feels like a private pool. Breakfast could be more imaginative
Fairly near to pleasant countryside The restaurant has no covered way to the Hotel Not every guest welcomes two or three showers on a rainy day or carries an umbrella
the location and the staff it was wright choice for my and for sure I will revisite the hotel in near soon. the room size too small and the site did not show what is the room size and condition.
Warm welcome from the owners. Small selection of TV Channels
The hotel is nice and the staff very helpful. Breakfast is also very good. Sauna and swimming pool free of charge are a big plus. Hotel was a bit pricey for its overall quality and location. It is also quite far away from the highway to Köln.
was not hot water in shower -bath in the evening.
Expensive, given the quality offered
Swimming pool, view from hotel windows, personnel.
Very nice room. Excellent restaurant. Pleasant and helpful staff. 9 Euro charge for internet access. Other hotels offer free internet.
see under point 1
Friendly staff Far from a 4 star level - rather a low 3 star. The hotel needs urgently an interior refreshment. Breakfast was really basic.
very good !!
Nothing! the hotel is a total has been and personnel and accomodations are the worst I've ever seen in a so called "Grand Hotel" Everyting dates to the late fifties at best. I reserved a suite / apparement with double bed, their best room..., they gave me two single beds and no possibility to arrange anything else. I planned a wellness weekend, I left the hotel at 7.15am disgusted and 200€ poorer to head home. The remains of room service from the yesterday's late afternoon "service" was still stacked in the corridor smelling and looking badly... Great management!!! A total rip off!!!
Friendly staff, good food. Did unfortunately not get the possibility to test the swimming pool and spa facilities due to massive traffic jam...
Very friendly personnel. Nice location. Good food The room smelled quite strongly to cleaning products. But when I told the receptionist about it, they reacted very good and told me they will investigate it and take action.
Yes, especially when had a room quite early in the morning (just arrived from USA, 6 am at Frankfurt Airport) and had a good chance to have few hour sleep before visiting in Cologne. Nothing to complain.
I felt welcomed from the very beginning, the lady at the desk was gentle and professional. The room was ample and confortable, a bathtuub was available which I always like. Nice TV set. Very good breakfast I am really struggling to find something negative from this place, yes probably the restaurant was a bit expensive and I decided not to use it
Very friendly staff and great food (breakfast and meals) As a business traveller I like to have wifi but some evenings I was unable to connect to it.
The hotel has a lot of Charm The hotel management
I spent just a night. The room was very comfortable and quiet
Very nice hotel in avery nice place. When I arrived there was snow everywere, but the streets were clean. Got a room of about 70 sq meters for 55 Eu! Free internet.
Simply perfect for the money, and even more! Something so refreshing, different, well designed - a real surprise for this segment of 3-4 star hotels.
Staff were pleasant, friendly and helpful, spoke some English and the signs/literature were bilingual, helpful to a man with German as rusty as mine! They seemed genuinely pleased to see us and happy to help, truly old-school German behaviour. Nothing, everything was good to great!
The breakfast was very good. The main room to eat is not inviting to dine (to small and to poor)
Clean. Understated but stylish. Hassle free. Not enough parking spaces when the hotel is full.
Perfect service, very nice neighbourhood, comfortable room and... very low price in relation to the hotel standard! Windows are difficult to open and close.
The rooms are newly decorated with style, very confortable and spacious
Excellent value for money - especially the Comfort rooms. Highly recommended if you are in the Ludenscheid area. Also great restaurant, lovely breakfast, free internet and fin staff.
because we had the suite it was extra comfortable the noise because of the party
I keep returning to this hotel whenever my business brings me to Ludenscheid - and I always love the stay. Lovely clean rooms (especially the Comfort ones), excellent restaurant, staff are great, free internet and parking - so all in all greatvalue too.
I made a mistake with the booking, booking I though two people for two days Wed/Thu and later again 2 people for a further 2 days but only booked the mon leaving us both in germany with nowhere on the tue they were pretty full but managed to accomodate us for the whole week in the same rooms. Plus one night needed internet access for a couple of hours for business and no access in my room they managed to get me access to a room that did for a couple of hours.
The hotel staff is very friendly, the hotel is very quiet and the rooms are very nice. What is especially nice is the breakfast at the hotel. At least when we stayed instead of a buffet at one side of the room, they had laid out a nice table with everything. Really a nice touch. If we are in the area again, we would definitely want to come back.
The staff was very kind and helpfull
The hotel was very clean and comfortable. The service was excellent the people were friendly, and the food was wonderful. We had a very good time at this hotel.
staff were really friendly and helpfull. Excellent accomodation.
Staff very welcoming and friendly, excellent value for money
We were given a warm welcome and the staff were all very attentive. We were given recommendations about places to see and even lent a guide book with map. It would have been useful to know which was closing day for the restaurant.
warm welcome, excellent room and bathroom, good breakfast , and efficient booking in and out. Excellent location in very picturesque surroundings (picture postcard) NO
Good space, quiet (apart from church bells adjacent)
Very comfortable beds, beautiful surroundings. The hotel was 'closed' when we arrived!!! We couldn't get an evening meal or even a cup of coffee.After driving several hundred miles to the hotel, we had to go out again to find a restaurant. Very disappointing as the food was so good last time we stayed.