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Residence and ski lockers close to the ski lifts Room was cold and furniture was very old and in many cases do not fuction like dish washer.
Very near to ski lift Room equipment is a little shabby, small kitchen, narrow parking place (2cm from side of car - we left car through trunk)
The location, skibox/parking, swimmingpool, nice apartementhotel, polite and helpfull staff
distance from the gondola free of charge transport to the town
Few meters form SkiStation! very small car boxes inside the hotel car parking.
Easy access to the ski slopes was very convinient The hotel is outside the village, so f.ex. the options for dinner were very limited if you didn't want to go by car.
Hotel Staff wasn't very friendly and in many case didn't help us for our satisfaction.
Great swimming pool for kids, you could have breakfast lunch or dinner at the restaurant or cook ourself in the kitchen in the flat. Great trekking to do in the dolomites. Ask for a room on mountain side (be careful of road side), people at the hotel should more inform the clients about services in the hotel and about attractions around.
wellcome staff and well kept. no AC
The service was fantastic - absolutely faultless. The staff could not have been more helpful.
The service was extraordinary on the highest level- I would rather say 5 stars service
Tidyness of the complete hotel and the friendly staff
The new spa is very nice The restaurant was not appropiate for a 4 star hotel (only one starter and one dessert on the menu)
Excellent, friendly and helpful staff (particularly in the restaurant), lovely pool for children, good food and wine, good shuttle to the ski slopes.
Very nice and new hotel with good facilities - lovely wellness area. Nice staff (mostly). Hotel bus available just a phone call away was great after a long day of skiing. Nice facilities for storing your skis and boots (hot air racks for skiboots so warm, dry boots in the morning) Family room was a bit small/cramped, but bathroom very big. Location of hotel ok but not exactly near the lifts - but hotel bus compensated for that.
hotel is very romentic with very good design with very profesional staff everbody is with smile on their face.everything is organazed with garage,ski room,elevetors. restorant and the menu in, is on the very high level. i have been in many hotels but i can said that this hotel is on the top in my range.i and my family are very satisfied. only i think that this hotel is not very convinian for young children because the hotel is quite, elegant and i dont like one rule in the hotel that after 4 o'clock children cant use swimming pool
The food is good. They have good kids facilities. The staff are very helpful. The spa and gym are very good.
We found the staff to be very friendly helpfull and accomodating and were most obliging in helping us with our transfer from Bergamo airport
the restaurant is excellent, the food and service is to a very high standard. the staff are all very friendly and helpful. i was very disappointed to learn that to use the sauna was an extra 20 euros per day per person. this was not made clear at the time of booking. if there must be an extra charge this is way too much.
The most pleasant hotel in town : best location in Madonna, superb view from the large room terrace, finest food, good service, distinguished decoration and atmosphere, warm welcoming. .
The food was really very good. Also the position of the hotel in relation to the access to the skiresort was perfect. We had a wonderful time. There was no control over the heating in the room. It was, especially during the night too warm in the room.The access to the wellness centre was rather expensive, considering the time you usually spend there after a day skiing.
Hotel is really cozy and perfectly situated near "spinale"skicabin! Extremly helpful and professional staff made our holiday just perfect!Will be back!
Excellent staff who were always helpful. Clean well presented room.
Fantastically attentive staff charging for internet
I loved the service and found the staff very professional and dedicated. The food was excellent with a good variety, as well as the location of the hotel and the room and views were fantastic. Moreover, the available services such as guided experiences at not additional costs, we found to be an unexpected and worth while extra that we took advantage and highly appreciated. Our guide Edoardo was quite knowledgeable and made the tours we took quite enjoyable. I did not find anythibng not to like!
everything,closeness to gondola,an apartment was excellent,walking distance from centre maybe breakfast shoud be better
The location of the hotel is perfect. In addition, the wellness center (spa) was great to relax in after a day of skiing
The hotel is in a fabulous location right next to the ski lift. The owners were kind enough to upgrade us from a de-luxe room into a suite at no extra charge. The rooms were very individual and quite beautiful.
Excellent location in the center of the village. Extremely well-appointed and clean rooms furnished in local rustic style. Very friendly personnel. Highly recommended!
Very nice hotel in a perfect location for a ski holiday. Friendly staff and good facilities. No
Personal was very friendly and fine. Very nice room, clear, really fantastic. I can recommand this hotel evereone, at first to our familly and friends. We have 1 year old twins and everything with them was really good too. When we will visit Madonna di Campiglio again we will want only this hotel. See you in winter :))
I like the staff,location,cleanness of rooms and breakfast.the decoration of the hotel is also amazing. Sleeeping without airconditioning.when I opened the window to get cool air I got insects.
good location, reserved and peaceful ambience,nice suites, attentive and pleasant staff. generally lovely setting and a pleasant place to stay and would recommend for a summer stay if you like walking, cycling etc none really except the evening meals tended to be expensive
We had a very calm room and we had a nice view from our balcony (: Also the personnel was irreproachable and very polite ;) All were fantastic but the only thing that we didn't like was the towels of bath.
The welcome was excellent, the porter was extremely efficient and the desk staff very welcoming. The Dining Room is beautiful and the (included) dinner and breakfst were excellent. The hotel room was very dark and old-fashioned, a wee bit depressing at first. It was spotless but in need of an up-date.
the price was too much according the service
Real hotel with a good reception service, large clean and warm rooms and permanent hot water in tabs. Good ski rent service. scant breakfast for the 4 star hotel
Good service at the reception Too many Russian guests
All members of the staff are wery nice to guests, may be more english or german speeking knowledges would be better for guests from non italian countries No
The room was well presented and clean. The hotel internet was the most reliable found in the area (Internet was not a strong point in Italy in general) although was not free. At breakfast the selection of fruit and food was good. Some (not all) of the staff in the restaurant were rather blunt making breakfast uncomfortable and therefore prompting us to eat elsewhere for our evening meals.