Would you like to save as your currency permanently or for this visit only?
Naval Postgraduate School
Dennis the Menace Park
Hotel receptionist at the front lobby. Upon checking in, he literally gave keys and handed it over. Didn't explain anything else, parking, amenities, etc
The facility is so outdated that during our recent stay for Labor Day weekend the AC unit, which was only a wall plugged unit, failed. The room temperature was unbearably hot due to a heat wave. I called about the problem in afternoon and kept getting the run-around from the management that facility was going to fix it soon. I kept calling and visiting the front desk and finally at 11:00 pm the management told me that there was nothing they could do. Needless to say, our stay was very frustrating. I would not recommend staying at this facility while visiting Monterey especially during the summer.
We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't the best of visits.
The hotel is a short walk to the pier. There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really looking forward to this hotel and was disappointed.